Basic errors on new website
Mar 20, 2012, 12:42 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
Basic errors on new website
Is there already a thread about basic problems with the website? If so, please merge.
Right now on the home page after you log in right below my mileage plus summary there's a big link to "United Global First, enjoy our highest level of service". Only trouble is the link takes you here:
http://pss.united.com/web/en-US/cont...s/default.aspx
which is the Business/BusinessFirst page. When they should be sending you here:
http://pss.united.com/web/en-US/cont...ght/first.aspx
Second problem? The links from both pages to "arrival lounges" takes you to the generic lounge page, where there is no reference whatsoever to arrival lounges.
How is it possible to get such simple and obvious things wrong.
And, the lounge chart they do send you to lists a Silver Kris Lounge in AMS that's been closed for months.
Right now on the home page after you log in right below my mileage plus summary there's a big link to "United Global First, enjoy our highest level of service". Only trouble is the link takes you here:
http://pss.united.com/web/en-US/cont...s/default.aspx
which is the Business/BusinessFirst page. When they should be sending you here:
http://pss.united.com/web/en-US/cont...ght/first.aspx
Second problem? The links from both pages to "arrival lounges" takes you to the generic lounge page, where there is no reference whatsoever to arrival lounges.
How is it possible to get such simple and obvious things wrong.
And, the lounge chart they do send you to lists a Silver Kris Lounge in AMS that's been closed for months.
Last edited by milepig; Mar 20, 2012 at 12:53 pm
Apr 1, 2013, 6:37 pm
#2
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
I'm trying to price a ticket from HNL-DEN. It only shows M fares available but when you look at the seat availability, this is what it shows:
Available Cabins: F9, A9, JN9, Z8, ZN8, P8, PN9, R4, RN4, IN3, I3, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9, XN9, X9
Strange.
Available Cabins: F9, A9, JN9, Z8, ZN8, P8, PN9, R4, RN4, IN3, I3, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9, XN9, X9
Strange.
Apr 1, 2013, 6:52 pm
#3
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Apr 1, 2013, 7:05 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068