March 3rd, 2012 System Integration Master Thread (PSS)
Mar 3, 2012, 1:18 am
#91
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 745
Will let you know in a bit. Sitting in MUC now waiting for boards to show my flight so I can go to the gate and get a BP. Not very comfortable not being able to see status of the flight via the Android app and united.com.
Mar 3, 2012, 1:23 am
#92
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,158
Mar 3, 2012, 1:38 am
#93
Join Date: Dec 2009
Location: BWI/IAD
Programs: UA 1K 0.94MM, Marriott Titanium
Posts: 521
Another Update from LHR T1
The transfer desk was also two deep with staffing and only a short line.
My OLCI boarding pass was swapped for a manual (i.e. handwritten) BP at the star alliance lounge. Only took about two minutes as they had 4 agents dedicated to the process. Strange that they wrote my old MP number on the BP.
Also, saw a thick document describing the PSS day 1 proceedures on the counter. Good job training your staff, UA! ^
My OLCI boarding pass was swapped for a manual (i.e. handwritten) BP at the star alliance lounge. Only took about two minutes as they had 4 agents dedicated to the process. Strange that they wrote my old MP number on the BP.
Also, saw a thick document describing the PSS day 1 proceedures on the counter. Good job training your staff, UA! ^
Mar 3, 2012, 2:01 am
#94
Join Date: Dec 2010
Location: SFO
Programs: 1K, BA Silver, SPG Plat, HH
Posts: 20
Sitting in FRA in the LH FC lounge, all has gone well today. LHR-FRA-BLR, on a UA ticket with an SWU application and an expired *A card in London for the lounge. I was allowed in as an 'exception' I had a with a companion, which required the use of a valid *A gold card. I didn't argue the point, I did let her know about the expired UA card issue and she said she hadn't heard about this, which was surprising.
I had a 'C' fare for the SWU, and I did ask about using a 'Z' out of curiousity. The LH Frau said 'strengen verboten' they are well aware of the change of policy. I asked even if the SWU didn't specifically prohibit 'Z' fares, and she said yes. She said they now check with the aircraft ops team also who would forbid this. She was actually super helpful.
She also said they knew about the United card issue, when I entered the new Senator Lounge, before being upgraded, all they needed was my BP.
Hope that helps?
I had a 'C' fare for the SWU, and I did ask about using a 'Z' out of curiousity. The LH Frau said 'strengen verboten' they are well aware of the change of policy. I asked even if the SWU didn't specifically prohibit 'Z' fares, and she said yes. She said they now check with the aircraft ops team also who would forbid this. She was actually super helpful.
She also said they knew about the United card issue, when I entered the new Senator Lounge, before being upgraded, all they needed was my BP.
Hope that helps?
Mar 3, 2012, 2:04 am
#95
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 745
MUC Update
The LH *A Lounge was unable to make boarding cards, but the pre-security agents were. They were hand writing them and taking customers in order of departure times. Smooth so far, but they said we'll get our final boarding pass from the gate agents so not sure what the card I have does other than get me through security. That's when the rubber meets the road. 
Mar 3, 2012, 2:06 am
#96
Join Date: Jul 2005
Location: SEA
Programs: UA*G, UA 1MM
Posts: 1,277
Came in BCN->FRA on LH. UA Transfer area was well staffed. You hand them your passport, they ask the security questions, find you on a pre-printed list and write out a BP by hand. They have announced multiple times "no upgrades, no seat changes". The lines are long, but they seem to move along and the staff look like they are handling things pretty well. UA looks like they were well prepared.
Mar 3, 2012, 2:09 am
#97
Join Date: Apr 2002
Posts: 1,373
I hope someone's going to post a picture of a handwritten boarding pass (with personal info appropriately blurred). It's not every day you see that... 
Mar 3, 2012, 2:40 am
#98
Join Date: Jun 2006
Location: Chicago, Kailua-Kona, Cairns
Programs: UA 1K >2MM, IC Plat, Hilton Diamond, Marriott Gold
Posts: 740
Integrated Website now UP!
Mar 3, 2012, 2:43 am
#99
Company Representative, United Airlines
Original Poster
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
united.com is open for business
Hi Everyone,
Our united.com transition is almost complete. Please feel free to start exploring, but, please note that updates to some features are still in progress.
Shannon
Our united.com transition is almost complete. Please feel free to start exploring, but, please note that updates to some features are still in progress.
Shannon
Mar 3, 2012, 2:46 am
#100
Join Date: Jun 2006
Location: Chicago, Kailua-Kona, Cairns
Programs: UA 1K >2MM, IC Plat, Hilton Diamond, Marriott Gold
Posts: 740
Mar 3, 2012, 2:50 am
#101
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Not earth shattering right now, but FYI...
I have two reservations, one for March 4th and one for March 11th.
I looked at the March 11th reservation, then looked at the March 4th and tried to see what an upgrade to F would be by choosing to change seats. The system offered me an upgrade on my March 11th itinerary. Seems like it is caching the previous itinerary somewhere along the way.
I have two reservations, one for March 4th and one for March 11th.
I looked at the March 11th reservation, then looked at the March 4th and tried to see what an upgrade to F would be by choosing to change seats. The system offered me an upgrade on my March 11th itinerary. Seems like it is caching the previous itinerary somewhere along the way.
Mar 3, 2012, 2:50 am
#102
Join Date: Sep 2009
Location: HKG, BOS
Programs: CX SL, AB Gold, AF/KL FB Silver, HU/HX Silver, SPG Gold
Posts: 2,596
...and apparently country-specific sites (e.g. www.unitedairlines.com.hk) are now gone.
Last edited by toyotaboy95; Mar 3, 2012 at 2:58 am
Mar 3, 2012, 2:51 am
#103
Join Date: Oct 2009
Location: Johannesburg, South Africa
Programs: TK Elite Plus
Posts: 138
...and I could request a GPU for a April PM-CO operated flight with a PM-UA SWU!
Mar 3, 2012, 2:56 am
#104
Join Date: Jan 2005
Location: Bethesda, MD
Programs: UA Million Miler, Marriott Titanium, Hilton Gold
Posts: 814
Just went online to the new United site, current point balance and segments for this year are showing as 0, as in not available.
Mar 3, 2012, 2:58 am
#105
Join Date: Nov 2002
Location: Sydney, Australia
Programs: Virgin Aus Platinum; UA 1K; Sofitel Platinum (A-Club); Marriott Platinum; Hilton Gold / Premium Club
Posts: 490
This 1K has zero miles...is a general member...and none of my reservations exist. Might have been a better plan to keep the site down until the other data migration jobs completed!
Update: the site now shows my bookings (still must be running the mileage merger job). WHen I pull up a booking - I get
! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
Update: the site now shows my bookings (still must be running the mileage merger job). WHen I pull up a booking - I get
! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.