meFIRST

Indeed. I hope p.s never goes to EWR, the JFK operation is very private and intimate. I can show up at T7 with only 30 minutes to spare and still make the plane, even without TSA-PRE (which is meaningless these days)

EWR is a zoo. I only go there for internationals operated by UA / or if I have to.

Kacee

The real question is when will UA restore full ps service to JFK? 25% of today's flights ex-SFO (2 of 8) are on domestic 752s.

UA-NYC

+1 - T7 is a gem, and the UC is a ~2 min walk max from any gate.

When I was last there in Apr they *swore* real Pre (not the lite/expedited version they currently have) was coming soon.

meFIRST

All the planes have been converted. During the conversion, I've seen pax walk out of the plane when they saw the non ps plane

Especially ex-SFO : The non ps plane has no wifi!

JOSECONLSCREW28

Except for the past few days when the domestic sUA 757s have been subbed in for the PS 757s.

FlyerChrisK

PMUA also had more widebodies than it knew what to do with while PMCO did not. Consider how the PMUA domestic 763's shifted to international service.

mgcsinc

And, unlike in the past, UA hasn't bothered to let people know in advance and give them the opportunity to jump onto a different flight.

uanj

I just got an email earlier today for p.s. flight tomorrow where a domestic 757 is being subbed in. Called and switched to an earlier flight with no problem

mgcsinc

That's good! ^

Kacee

They are not being consistent with these notices because I didn't get one. Of course, I never get any of these triple miles/free RPU offers either . . . .

meFIRST

During the conversion, some of the regular pax would walk on the plane, see the CO configuration and walk out.

Their gripe is understandable. p.s advertises wifi on ALL FLIGHTS, not to mentioned the enhanced service.

Entertainment

Complimentary personal on-demand entertainment offering hundreds of movies, television shows, music and games on a 15.4-inch in-seat monitor
iPod Connect to watch your own movies or listen to your own music on the LCD screen
Gogo Wi-Fi Internet access available for purchase
In-seat power (accepts 110V and plugs from select countries) and USB port
Complimentary noise-reducing headphones
Listen to communications with air traffic control on Channel 9, a feature that’s unique to United



I would walk out and demand to be rebooked on something else (if I had time to spare). The folks in Chicago do not understand that the JFK/LAX-SFO crowd expect more ( and pay for more) will not settle for less.

This often would create headaches for the gate agents, not to mention the 3 class plane sold as 2 class for while. I thought those days are over.

Well, I guess one needs to be diligent.

Kacee

I wouldn't really care if they swapped in a sCO 752 (so long as I kept my seat up front). It's a lie-flat and that's what I care about (particularly on the red-eye).

But swapping in these domestic sUA 752's is total bs.

meFIRST

For most people, its the wifi, a feature advertised specifically for p.s flights.
The people at United in Chicago ( who live the in the middle of the country, what do they know about transcontinental service????) think its something special, the marketing department thinks otherwise.

p.s flights have always had wifi from time in memorial.

unavaca

+1 about Wi-Fi. I specifically book the p.s. flights with Wi-Fi. It's the difference between taking an additional vacation day vs. not.

meFIRST

So swapping a non ps plane (on a ps flight) , for most people that UA hopes to keep and attract as a customer would be a non starter.

As a paying customer, I expect everything I see in this video ad. A regular domestic 757 effectively a downgrade and a failure to deliver.

United Commercial - p.s. Premium Service

Wake me up for the Sundae!