Using Apple Pay on the Tube
#31
Moderator: UK and Ireland & Europe
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I get the impression that TfL have problems getting transaction authorisations for many US Visa and MC cards, but that Amex is a better bet. This is certainly the case for contactless.
#32
Join Date: Nov 2002
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I use Apple Pay on my watch on London Buses all the time - it's very fast (set it up by double-pressing before boarding) and a lot easier than delving into my pocket. Not so sure about Apple Pay on the tubes, in part because I'm right-handed so need to stretch my arm over my body to get to the readers. Think I will stick with Oyster on that because I don't like flashing credit cards on the way in and out of stations (hence I also don't like flashing a smartphone to get in and out of the tube)
Also coloured by my first attempt to use Apple Pay using my phone on the tube which I tried out of curiosity - worked fine to get in but wouldn't let me out with "Seek Assistance" message. Gate staff let me out but said they couldn't help with identifying the problem or resolving the unfinished journey ("we've never had any training on this"). Having said that I see that TfL charged me £7.60 for the incomplete journey but refunded it the same day with the description "TFL GOODWILL". But I'll stick to Oyster on the tubes.
Also coloured by my first attempt to use Apple Pay using my phone on the tube which I tried out of curiosity - worked fine to get in but wouldn't let me out with "Seek Assistance" message. Gate staff let me out but said they couldn't help with identifying the problem or resolving the unfinished journey ("we've never had any training on this"). Having said that I see that TfL charged me £7.60 for the incomplete journey but refunded it the same day with the description "TFL GOODWILL". But I'll stick to Oyster on the tubes.
#33
Moderator: American AAdvantage, Signatures
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Just for fun I tried a US-issued Apple Pay card today on the bus, it barfed and gave me the red light. Switched to a UK-issued American Express and it worked a treat. Just another data point...
#34
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There was a girl on my bus home this evening who was looking to pay with her phone. I insisted that she board in front of me (who said chivalry is dead) and she promptly dropped her phone just in front of the reader. Fortunately it was a Boris Bus with the rubberised floor and it survived the fall but she paid in the end with her oyster card.
#35
Join Date: Jan 2005
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Has anyone been able to use ApplePay on the Tube with US Credit Cards (Chase Sapphire Preferred or Citi Preferred?)
We tried this at Heathrow yesterday and got the red light (and the display noted "Card not accepted")... ended up buying Oyster Cards instead, which I was hoping not to do.
We tried this at Heathrow yesterday and got the red light (and the display noted "Card not accepted")... ended up buying Oyster Cards instead, which I was hoping not to do.
I ran into the "Seek Assistance" message a few times, but I kept trying and it always seemed to work eventually.
#40
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#41
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#42
Join Date: Jan 2005
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I always thought the "real" cc number never got sent to the vendor, so not sure how they're able to connect the charges.
#43
Join Date: Sep 2008
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According to TFL, if you link the physical card to your online acct (ie, the actual card number, as opposed to the ApplePay DAN), it will show your journey history when you use ApplePay.
I always thought the "real" cc number never got sent to the vendor, so not sure how they're able to connect the charges.
I always thought the "real" cc number never got sent to the vendor, so not sure how they're able to connect the charges.
#44
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