Process to add infant to existing booking
Jul 7, 2016, 11:54 am
#1
Original Poster
Join Date: Mar 2013
Location: Chicago
Programs: AA, BA Silver (at least for a few more months)
Posts: 90
Process to add infant to existing booking
Hi All,
I am looking to book my first trip on Turkish Airlines, ORD - IST - DEL for Dec 2016. Currently we are 3 passengers but will need to add an infant to the booking after he/she is born in Oct.
What is the process for adding an infant to the booking?
How many days/weeks prior to the flight must the infant be added?
Is there a bassinet I should request when adding the infant or is that dealt with at the airport?
Apologies if this is covered in another post, I was unable to find it.
Thanks!
I am looking to book my first trip on Turkish Airlines, ORD - IST - DEL for Dec 2016. Currently we are 3 passengers but will need to add an infant to the booking after he/she is born in Oct.
What is the process for adding an infant to the booking?
How many days/weeks prior to the flight must the infant be added?
Is there a bassinet I should request when adding the infant or is that dealt with at the airport?
Apologies if this is covered in another post, I was unable to find it.
Thanks!
Jul 12, 2016, 12:25 pm
#2
Join Date: Jul 2014
Location: DTW
Programs: Hyatt Globalist, Marriott Titainum, Hilton Diamond, IHG Platinum, Delta Diamond
Posts: 142
I don't know how it works to add an infant later on. I would imagine you just need to call their ticket/sales office and add from there.
As for the bassinet, they put in a request. In my case, the infant was booked with me and DW. However, I remember having to ask them for a bassinet. First time I was told it would be there for sure. Second time I was told its based on availability, then a third time I was told to make to ask for it at the airport.
Ah Turkish.
As for the bassinet, they put in a request. In my case, the infant was booked with me and DW. However, I remember having to ask them for a bassinet. First time I was told it would be there for sure. Second time I was told its based on availability, then a third time I was told to make to ask for it at the airport.
Ah Turkish.
Jul 14, 2016, 12:31 pm
#3
Original Poster
Join Date: Mar 2013
Location: Chicago
Programs: AA, BA Silver (at least for a few more months)
Posts: 90
Thank you for the response. Seems similar to the AI process.
I called the ticket office and was told to book and then call ORD office 48 hours prior to request bassinet. No indication whether it will be available or not.
I called the ticket office and was told to book and then call ORD office 48 hours prior to request bassinet. No indication whether it will be available or not.
Jul 15, 2016, 11:15 am
#4
Join Date: Mar 2013
Location: DCA - PDX - LAX
Programs: AA Gold, UA Silver, Marriott Titanium, AS 75k
Posts: 766
I had to go in person to the ticket counter for the INF ticket and ordered bassinet months in advance on my ticket no problem. I paid for 10% of present price of J so was very expensive and that's why I went early to get the INF ticket.
Jul 15, 2016, 12:45 pm
#5
Join Date: Jul 2014
Location: DTW
Programs: Hyatt Globalist, Marriott Titainum, Hilton Diamond, IHG Platinum, Delta Diamond
Posts: 142
Turkish is so out of date, that ticketing as you mentioned, and especially award tickets on non TK metal is a huge pain. Especially if you don't live in a city they operate in.
Jul 15, 2016, 12:59 pm
#6
Join Date: Mar 2013
Location: DCA - PDX - LAX
Programs: AA Gold, UA Silver, Marriott Titanium, AS 75k
Posts: 766
Yeah, but to clarify I didn't have to go in advance-- I just did so to save money on the last minute J fare. So if I had waited till day of, I could have spent 20 minutes doing the same thing but paid 10% of 5k, instead I went on an earlier trip to the airport and paid 10% of like a 4k ticket. In hindsight I should have purchased an economy ticket for the kid and gotten him some UA miles!
Jul 16, 2016, 6:22 pm
#7
Original Poster
Join Date: Mar 2013
Location: Chicago
Programs: AA, BA Silver (at least for a few more months)
Posts: 90
That is a good suggestion, given how much fares change closer to travel date. I was hoping to get some confirmation for peace of mind that once I pay for bassinet it will be available when we travel but the service agent on the phone wasn't able to confirm. He kept saying a request will be added to your ticket.
Anyway, more to follow when I show up at the Chicago ticket office.
Thanks!
Anyway, more to follow when I show up at the Chicago ticket office.
Thanks!
Jul 19, 2016, 8:35 am
#8
Join Date: Jul 2014
Location: DTW
Programs: Hyatt Globalist, Marriott Titainum, Hilton Diamond, IHG Platinum, Delta Diamond
Posts: 142
Yeah, that's all they say. That a request will be noted.
On the plane, it seemed like they had a certain number of bassinets on board. The attendants were basically going around asking people with small kids in the bulkhead seats if they would like a bassinet.
On the plane, it seemed like they had a certain number of bassinets on board. The attendants were basically going around asking people with small kids in the bulkhead seats if they would like a bassinet.
Dec 18, 2023, 2:39 pm
#9
Join Date: Nov 2022
Posts: 2
That is a good suggestion, given how much fares change closer to travel date. I was hoping to get some confirmation for peace of mind that once I pay for bassinet it will be available when we travel but the service agent on the phone wasn't able to confirm. He kept saying a request will be added to your ticket.
Anyway, more to follow when I show up at the Chicago ticket office.
Thanks!
Anyway, more to follow when I show up at the Chicago ticket office.
Thanks!
Jan 15, 2024, 6:42 pm
#10
Join Date: Aug 2023
Posts: 2
Infant ticket issued only at airport ?
Hi all, wanted to get some advise on getting infant tickets issued. We got our award tickets done before our kid was delivered. Now, we have got to the point of having his name added as a passenger but customer service insists that we can only get it ticketed at the airport. Tried HUCA but seems like this is the same answer. Anyone can share their experience with infant ticketing ? Is it true that tickets can only be issued at ticketing office / airport? Just don’t really want the hassle of surprises on flight day without tickets issued.