How can I know if I'm in the Computer as Gold?
#1
Original Poster
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
How can I know if I'm in the Computer as Gold?
I got status matched the other day to Gold on TK but haven't received my card. Two days later, I tried to get into the EWR lounge when flying UA and they said I either needed to have my card or they could look me up on the computer.
When I gave them my TK number, it didn't show elite. Nevermind the fact that I showed him the email from TK welcoming me to Star Gold, the fact is that the computer still didn't show it.
How long does this take to get the info to United and is there any other way I can check short of booking another ticket and putting my TK number on the boarding pass? If not, who do I call at TK to fix it?
Thanks!
When I gave them my TK number, it didn't show elite. Nevermind the fact that I showed him the email from TK welcoming me to Star Gold, the fact is that the computer still didn't show it.
How long does this take to get the info to United and is there any other way I can check short of booking another ticket and putting my TK number on the boarding pass? If not, who do I call at TK to fix it?
Thanks!
#5
Join Date: Mar 2010
Location: NYC,BCN
Programs: DL-PM, TK-Elite, AA-lifetime gold, SPG-Plat
Posts: 453
I received my status match almost 3 weeks ago, but neither UA, SQ or NZ can see that I am *G in their systems. They all tried refreshing the TK number and removing it and reentering it but it still does not reflect *G. Is it normal for it to take this long before other airlines can see the *G status in their systems?
#7
Join Date: Mar 2010
Location: NYC,BCN
Programs: DL-PM, TK-Elite, AA-lifetime gold, SPG-Plat
Posts: 453
Yes it does show that I am Elite when I log in. It has been showing it since the day that they confirmed my status match, and TK also confirmed on the phone that everything is ok. My issue is that I have several flights on other *A airlines coming up in the next few weeks, and since I don't have the card yet I really need for the other airlines to be able to see the *G status in their systems.
#8
Join Date: Jan 2009
Location: Bodrum, Turkey
Programs: TK Elite, *A Gold
Posts: 78
Yes it does show that I am Elite when I log in. It has been showing it since the day that they confirmed my status match, and TK also confirmed on the phone that everything is ok. My issue is that I have several flights on other *A airlines coming up in the next few weeks, and since I don't have the card yet I really need for the other airlines to be able to see the *G status in their systems.
#9
Join Date: Mar 2010
Location: NYC,BCN
Programs: DL-PM, TK-Elite, AA-lifetime gold, SPG-Plat
Posts: 453
Today I called NZ, SQ and UA, and none of them have me as *G in their systems. They even removed the TK and re-entered it to refresh the info but still nothing.