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How can I know if I'm in the Computer as Gold?

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How can I know if I'm in the Computer as Gold?

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Old Apr 13, 2014, 9:23 am
  #1  
Original Poster
 
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
How can I know if I'm in the Computer as Gold?

I got status matched the other day to Gold on TK but haven't received my card. Two days later, I tried to get into the EWR lounge when flying UA and they said I either needed to have my card or they could look me up on the computer.

When I gave them my TK number, it didn't show elite. Nevermind the fact that I showed him the email from TK welcoming me to Star Gold, the fact is that the computer still didn't show it.

How long does this take to get the info to United and is there any other way I can check short of booking another ticket and putting my TK number on the boarding pass? If not, who do I call at TK to fix it?

Thanks!
NYTA is offline  
Old Apr 13, 2014, 9:30 am
  #2  
 
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
It takes upwards of one week until the *Gold status is entered through the STARNET system.
LH4116 is offline  
Old Apr 13, 2014, 9:32 am
  #3  
Original Poster
 
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
Thanks but is there some way I can check it?
NYTA is offline  
Old Apr 13, 2014, 9:35 am
  #4  
 
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
Originally Posted by NYTA
Thanks but is there some way I can check it?
The only way to know for certain is when your status shows up as TK*G on the boarding pass.
LH4116 is offline  
Old Apr 19, 2014, 10:20 am
  #5  
 
Join Date: Mar 2010
Location: NYC,BCN
Programs: DL-PM, TK-Elite, AA-lifetime gold, SPG-Plat
Posts: 453
I received my status match almost 3 weeks ago, but neither UA, SQ or NZ can see that I am *G in their systems. They all tried refreshing the TK number and removing it and reentering it but it still does not reflect *G. Is it normal for it to take this long before other airlines can see the *G status in their systems?
acf1270 is offline  
Old Apr 21, 2014, 12:07 am
  #6  
 
Join Date: Jul 2012
Location: ARN
Programs: BAEC Gold, TK*Elite+, EBD, FBG, EKS, IHG Royal Ambassador
Posts: 768
That sounds strange, so no, it's not normal. Does it say that you are Elite when you log in to your Miles & Smiles account?
johhenrik is offline  
Old Apr 21, 2014, 6:57 am
  #7  
 
Join Date: Mar 2010
Location: NYC,BCN
Programs: DL-PM, TK-Elite, AA-lifetime gold, SPG-Plat
Posts: 453
Yes it does show that I am Elite when I log in. It has been showing it since the day that they confirmed my status match, and TK also confirmed on the phone that everything is ok. My issue is that I have several flights on other *A airlines coming up in the next few weeks, and since I don't have the card yet I really need for the other airlines to be able to see the *G status in their systems.
acf1270 is offline  
Old Apr 21, 2014, 7:23 am
  #8  
 
Join Date: Jan 2009
Location: Bodrum, Turkey
Programs: TK Elite, *A Gold
Posts: 78
Originally Posted by acf1270
Yes it does show that I am Elite when I log in. It has been showing it since the day that they confirmed my status match, and TK also confirmed on the phone that everything is ok. My issue is that I have several flights on other *A airlines coming up in the next few weeks, and since I don't have the card yet I really need for the other airlines to be able to see the *G status in their systems.
I am in a similar situation so I called Air Canada to see if they have me as *G on their system and she confirmed that they do. Do the same and give a call to the airline directly.. They will be able to tell you...
WorldofWonders is offline  
Old Apr 21, 2014, 1:18 pm
  #9  
 
Join Date: Mar 2010
Location: NYC,BCN
Programs: DL-PM, TK-Elite, AA-lifetime gold, SPG-Plat
Posts: 453
Originally Posted by WorldofWonders
I am in a similar situation so I called Air Canada to see if they have me as *G on their system and she confirmed that they do. Do the same and give a call to the airline directly.. They will be able to tell you...
Today I called NZ, SQ and UA, and none of them have me as *G in their systems. They even removed the TK and re-entered it to refresh the info but still nothing.
acf1270 is offline  


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