May 14, 2017, 6:51 pm
Last edit by: TWA884
Dear mxzblftspk,
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your GOES online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your GOES online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
NEXUS Gets Deactivated upon Final Approval of Global Entry and Vice Versa
Oct 29, 2016, 6:37 am
#61
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
CBP should show the differences between the three programs. SENTRI, as per CBP:
Does that pretty much mean a citizen of say, Zimbabwe (or Australia), can apply/obtain SENTRI while they can't apply for GE/NEXUS?
There are no citizenship or age requirements for Secure Electronic Network for Travelers Rapid Inspection (SENTRI) membership. However, if you are under the age of 18, you must have your parent or legal guardian's consent to participate in the program.
Oct 29, 2016, 8:54 am
#62
Join Date: Oct 2016
Posts: 9
But why would the CBP leave money on the table? I would have expected to be charged $150 for GE+NEXUS processing. Why on earth would NEXUS be $50 and GE $100??
Oct 29, 2016, 9:12 am
#63
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
They do.
Oct 29, 2016, 10:22 am
#64
Join Date: Oct 2016
Posts: 9
I wonder if the low cost of NEXUS is an anomoly due to some existing deal between US and Canada, and the cost is fixed?
Oct 29, 2016, 1:00 pm
#65
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
The only thing you needed to do to make your Nexus a Sentri was to register your vehicle under "add conveyance info" and pay a one-time $42 fee. Upon approval, Nexus becomes a super TT card that includes ALL the other programs you subscribed to previously. RE: Nexus cost, it was agreed upon by both countries and I believe it's due to go up to $80 some time in the future. Not all Americans save money on going with Nexus though, especially when they have to travel to the other side of the country for an interview.
Last edited by greglvnv; Oct 29, 2016 at 1:56 pm
Oct 29, 2016, 1:38 pm
#66
Join Date: Oct 2016
Posts: 9
The only thing you needed to do to make your Nexus a Sentri was to register your vehicle under "add conveyance info" and pay a one-time $42 fee. Upon approval, Nexus becomes a super TT card that includes ALL the other programs you subscribed to previously. RE: Nexus cost, it was agreed upon by both countries and I believe it's due to go up to $80 some time in the future. Not all Americans save money on going with Nexus though, especially when they have to travel on the other side of the country for an interview.
Nov 26, 2016, 6:48 pm
#67
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 364
but it's the only way. I am in the same boat and received the following email from CBP:No word back so far, but they did already charge my Visa card the CAN$50 renewal fee so I'm cautiously optimistic this route might be a work around for others caught in this trap. I'll post the results when I know more.
nrg
Nov 27, 2016, 9:00 am
#68
Join Date: Oct 2016
Posts: 9
I may have found away around the "can't renew Nexus if you renew GE first" problem. Instead of waiting for my Nexus card to expire, I mailed in a paper renewal application (download from the CBSA site) to the Niagara Falls processing center about a month before Nexus expires. The CBSA site says renewing with paper is allowed.
No word back so far, but they did already charge my Visa card the CAN$50 renewal fee so I'm cautiously optimistic this route might be a work around for others caught in this trap. I'll post the results when I know more.
nrg
No word back so far, but they did already charge my Visa card the CAN$50 renewal fee so I'm cautiously optimistic this route might be a work around for others caught in this trap. I'll post the results when I know more.
nrg
Nov 28, 2016, 12:23 pm
#69
Join Date: Nov 2016
Programs: Star Alliance Skywards
Posts: 2
NOV 2016 update for Global Entry and NEXUS holders
I am a global entry card holder who applied for NEXUS as I have frequent land travel to Canada coming up in near future. My interview was at Vancouver airport in Nov 2016 and the approval took 20 minutes. My NEXUS card came in mail in 4 days. The letter accompanying the card clearly said my global entry card is no longer valid and I should destroy it. The NEXUS card includes Global Entry. For global entry you dont need physical card to use the kiosk just your finger prints and passport. So no need to renew global entry for $100 while you can get much more with NEXUS for $50.
Nov 28, 2016, 6:28 pm
#70
Join Date: Oct 2016
Posts: 9
I am a global entry card holder who applied for NEXUS as I have frequent land travel to Canada coming up in near future. My interview was at Vancouver airport in Nov 2016 and the approval took 20 minutes. My NEXUS card came in mail in 4 days. The letter accompanying the card clearly said my global entry card is no longer valid and I should destroy it. The NEXUS card includes Global Entry. For global entry you dont need physical card to use the kiosk just your finger prints and passport. So no need to renew global entry for $100 while you can get much more with NEXUS for $50.
The problem being discussed is for existing NEXUS holders up for renewal who clicked the GE renewal button on their GOES page (either accidentally or because CBP told them to do that) and started a GE renewal.
Dec 14, 2016, 9:15 am
#71
Join Date: Jun 2009
Posts: 23
CBP should show the differences between the three programs. SENTRI, as per CBP:
Does that pretty much mean a citizen of say, Zimbabwe (or Australia), can apply/obtain SENTRI while they can't apply for GE/NEXUS?
Does that pretty much mean a citizen of say, Zimbabwe (or Australia), can apply/obtain SENTRI while they can't apply for GE/NEXUS?
Dec 17, 2016, 8:05 am
#72
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 364
I may have found away around the "can't renew Nexus if you renew GE first" problem. Instead of waiting for my Nexus card to expire, I mailed in a paper renewal application (download from the CBSA site) to the Niagara Falls processing center about a month before Nexus expires. The CBSA site says renewing with paper is allowed.
No word back so far, but they did already charge my Visa card the CAN$50 renewal fee so I'm cautiously optimistic this route might be a work around for others caught in this trap. I'll post the results when I know more.
nrg
No word back so far, but they did already charge my Visa card the CAN$50 renewal fee so I'm cautiously optimistic this route might be a work around for others caught in this trap. I'll post the results when I know more.
nrg
Dec 19, 2016, 1:41 pm
#73
Join Date: Aug 2006
Location: PDX
Programs: AS, DL, UA, AC, Nexus, TSA Pre
Posts: 364
More email from the CBP help center today. My Nexus renewal application will only show up in GOES after it reaches "Conditionally Approved" status. Until then, paper renewal applications do not appear in GOES.
Dec 19, 2016, 2:05 pm
#74
A FlyerTalk Posting Legend
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 41,681
Dec 20, 2016, 12:34 am
#75
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,659
I am quite confused about renewal of GE and Nexus for Canadian citizens and I have a technical question: If a Canadian citizen renew GE online but not Nexus, will he get acceptance to GE then enjoying all GE benefits, even though, his Nexus card is not renewed OR GE won't be renewed unless Nexus is renewed?