elite status and a sense of entitlement
#16
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,090
Completely disagree that "this is obvious to everybody already, the fact people want to get elite status so they can feel better than everybody else stuck in that 'cattle class'."
That is a very idiosyncratic view. I think most people want elite status so that they can feel better than they would if they were in cattle class. I flew economy international for years. I wanted to get into business class because I wanted out of the bad seat, bad service, and unpleasant experience. I never give any thought to where I stood vis a vis anyone else, only how relieved I would be to land at CDG, LHR, FRA or wherever after a few hours of rest.
That is a very idiosyncratic view. I think most people want elite status so that they can feel better than they would if they were in cattle class. I flew economy international for years. I wanted to get into business class because I wanted out of the bad seat, bad service, and unpleasant experience. I never give any thought to where I stood vis a vis anyone else, only how relieved I would be to land at CDG, LHR, FRA or wherever after a few hours of rest.
#17
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
Completely disagree that "this is obvious to everybody already, the fact people want to get elite status so they can feel better than everybody else stuck in that 'cattle class'."
That is a very idiosyncratic view. I think most people want elite status so that they can feel better than they would if they were in cattle class. I flew economy international for years. I wanted to get into business class because I wanted out of the bad seat, bad service, and unpleasant experience. I never give any thought to where I stood vis a vis anyone else, only how relieved I would be to land at CDG, LHR, FRA or wherever after a few hours of rest.
That is a very idiosyncratic view. I think most people want elite status so that they can feel better than they would if they were in cattle class. I flew economy international for years. I wanted to get into business class because I wanted out of the bad seat, bad service, and unpleasant experience. I never give any thought to where I stood vis a vis anyone else, only how relieved I would be to land at CDG, LHR, FRA or wherever after a few hours of rest.
And over time, by firmly establishing that culture and expectation that infrequent travelers are to be treated purposely badly at all times, I'm not surprised that some elite travelers start to think that way (even subconsciously) as well.
To me, this aspect has almost nothing to do with the quality of the respective hard products in Y, J, or F. It's all about how airline employees treat people every day, and how other people see and react to that treatment.
#18
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,285
I would happily fly Business on an airline I have zero status with if my preferred carrier didn't fly there, or had a poor schedule, or were significantly more expensive.
What I realized is that status does mean something.
It means I don't wait in line, I get to cut in line, even though my parents taught me that is wrong.
It means I don't wait in line, I get to cut in line, even though my parents taught me that is wrong.
Maybe this is obvious to everybody already, the fact people want to get elite status so they can feel better than everybody else stuck in that "cattle class".
The fact is, people buy premium tickets and chase status so that they can have a more comfortable travel experience. That's all it's about.
Sure, there are some snobby people who enjoy making snide remarks about the "lesser people" riding in the back, often within their earshot. But that's an individual character flaw, not a consequence of buying an expensive ticket. I've seen the same snobby people treating everyone around themselves as lower class even when standing on a busy street corner pushing the button for the walk signal.
#19
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Bangkok or San Francisco
Programs: United 1k, Marriott Lifetime PE, Former DL Gold, Former SQ Solitaire, HH Gold
Posts: 11,886
You sure seem to get annoyed a lot.
#20
Suspended
Join Date: Sep 2013
Posts: 817
I flew first class for the first time recently. I don't travel a lot compared to most FT members - 2-3x, east coast to west coast USA. So I supplemented with points from CCs.
Anyways, the FA asked me if it was my first time. Apparently saying please and thank you gave me away as not a normal business traveler, hehe.
Anyways, the FA asked me if it was my first time. Apparently saying please and thank you gave me away as not a normal business traveler, hehe.
#21
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,871
blah blah blah. dont project your musings on others.
when i came down with a fever sunday on my flight home, was glad to have abbreviated lines, a beeline to the lounge where i can have a bite of snack due to inopportune time for real meal, and most of all absolute peace and quiet despite the thrumming in my head
oh, also chance to look down upon the peasants during pre-board....
....get real man
when i came down with a fever sunday on my flight home, was glad to have abbreviated lines, a beeline to the lounge where i can have a bite of snack due to inopportune time for real meal, and most of all absolute peace and quiet despite the thrumming in my head
oh, also chance to look down upon the peasants during pre-board....
....get real man
#22
Join Date: Nov 2013
Posts: 4,374
A luxury good, like a BMW, associates with wealth. Wealth may be achieved through any number of ignoble means and, therefore, is not respected in itself.
Airline status associates with importance. Frequent travelers are influential academics and businessmen. Often not wealthy (professors, for example) but respected in society.
Most people are neither wealthy nor important. Given the choice of appearing wealthy or appearing important, many would choose to appear important. Importance is what elite status conveys -- and what BMW ownership doesn't convey.
#23
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
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Posts: 21,372
not quite ... I would suggest that airline status is, to many, an artifact that increases their sense of self-importance ... and one that they expect others to acknowledge, to validate their feelings
#24
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
I would strongly suggest that frequent travelers represent a lot more points on the professional and societal spectrum than "influential academics and businessmen"
not quite ... I would suggest that airline status is, to many, an artifact that increases their sense of self-importance ... and one that they expect others to acknowledge, to validate their feelings
not quite ... I would suggest that airline status is, to many, an artifact that increases their sense of self-importance ... and one that they expect others to acknowledge, to validate their feelings
Say, whatever happened to the OP?
#27
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
My great "Sense of entitlement" moment occurs when I fly business/first class, exit the plane, and then see that we have to take one of those buses to the terminal. You mean I have to wait for people in economy class to exit the plane and get on the bus? It ruins my whole day.
#28
Join Date: Jul 2007
Programs: UA Silver
Posts: 794
Comparing it to a "lower class" does not make a whole lot of sense to me. This isn't an elite ruling class you've been born into. It's a set of benefits you've paid for by flying more frequently than the average person. By sticking with one airline and not picking the cheapest option every time, you have essentially purchased a more tolerable experience. So yes, it does make sense to be a little annoyed when you get a little short changed on those benefits, within reason.
#29
In 2014, I look at status as a necessary means to simply obtain passable customer service that airlines really should provide *everyone*, but don't. Elite status is now the basic ticket to entry to a barely-tolerable experience, with non-status used as a tool of punishment to others.
Because I'm elite, I reach perhaps AT&T-quality customer service. Because you are non-elite, you get Comcast-quality customer service. That's about the difference.
#30
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678