iPhone issue: photo storage?
Apr 21, 2014, 6:28 am
#1
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iPhone issue: photo storage?
On a recent trip to Romania, I was taking some photos, and my camera literally went black and displayed the message (paragraphing): "you don't have enough storage to take another photo, please check usage settings."
Because I didn't want any issues, I bought $20 worth of iCloud storage and hoped for the best.
Anyway, I get home to realize I have zero music on my phone (intentional) and only 1.5k pictures.
I have a 16 gig iPhone.
There was a time when I had double the amount of pictures and music.
To complicate things, when I remove my pictures from my phone and sync w/ iTunes, iTunes shows I'm still using 2.82 gigs + 1,224 photos on my iPhone.
Never had storage issues before, and never had discrepancies syncing w/ iTunes.
What gives? Anyone experience this?
Because I didn't want any issues, I bought $20 worth of iCloud storage and hoped for the best.
Anyway, I get home to realize I have zero music on my phone (intentional) and only 1.5k pictures.
I have a 16 gig iPhone.
There was a time when I had double the amount of pictures and music.
To complicate things, when I remove my pictures from my phone and sync w/ iTunes, iTunes shows I'm still using 2.82 gigs + 1,224 photos on my iPhone.
Never had storage issues before, and never had discrepancies syncing w/ iTunes.
What gives? Anyone experience this?
Apr 21, 2014, 2:05 pm
#3
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Join Date: Nov 2002
Location: ORD
Posts: 14,243
This is confusing. You used to have 3000 photos but only have 1500 now? You now have zero music but say you used to have double that amount?
By resetting to factory and cancelling your iCloud plan, you've deleted everything that was stored and not synced to your computer.
Glad it worked out for you.
Dave
By resetting to factory and cancelling your iCloud plan, you've deleted everything that was stored and not synced to your computer.
Glad it worked out for you.
Dave
Apr 21, 2014, 2:42 pm
#4
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This is confusing. You used to have 3000 photos but only have 1500 now? You now have zero music but say you used to have double that amount?
By resetting to factory and cancelling your iCloud plan, you've deleted everything that was stored and not synced to your computer.
Glad it worked out for you.
Dave
By resetting to factory and cancelling your iCloud plan, you've deleted everything that was stored and not synced to your computer.
Glad it worked out for you.
Dave
That is odd, but glad it worked out in the end!
Apr 21, 2014, 6:36 pm
#6
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I'm still confused about whether you ran out of iCloud storage space or phone storage space. Running out of iCloud space doesn't stop you from taking more pictures. The message referred to above sounds more like you ran out of space on the phone itself, and the problem was "solved" by wiping everything (and therefore losing anything you didn't have backed up). But glad it worked out for you 
Apr 22, 2014, 5:52 pm
#8
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I'm still confused about whether you ran out of iCloud storage space or phone storage space. Running out of iCloud space doesn't stop you from taking more pictures. The message referred to above sounds more like you ran out of space on the phone itself, and the problem was "solved" by wiping everything (and therefore losing anything you didn't have backed up). But glad it worked out for you
The error message on my screen led me to believe it was an iCloud issue (because when I clicked "OK" to the "You should modify your settings" prompt, it took me to iCloud storage).
But...
1) I didn't have Photo Streaming on...
2) I didn't have that much stuff on my phone...
3) Had zero music...
The whole thing is confusing. Now, my wife's phone is experiencing the issue, too.
The funny thing is I don't really even use iCloud!
Apr 22, 2014, 7:08 pm
#9
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- Settings / General / Usage: The at the very top it should say "STORAGE" and then the capacity free / used. What are these two numbers?
- Settings / iCloud / Storage & Backup: What does it say under "Total Storage" and "Available"?
If the first area shows very little capacity free, this is the actual storage on your phone. You can also see more details on that same page about which apps / functions are using this capacity.
If the second area shows very little capacity free, this is your iCloud storage space, which quickly fills up with phone backups. You may need to delete your backup and create a new one to get it back down to a manageable size.
Happy to help further if I can!
Apr 22, 2014, 8:01 pm
#10
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Check these two areas:
- Settings / General / Usage: The at the very top it should say "STORAGE" and then the capacity free / used. What are these two numbers?
- Settings / iCloud / Storage & Backup: What does it say under "Total Storage" and "Available"?
If the first area shows very little capacity free, this is the actual storage on your phone. You can also see more details on that same page about which apps / functions are using this capacity.
If the second area shows very little capacity free, this is your iCloud storage space, which quickly fills up with phone backups. You may need to delete your backup and create a new one to get it back down to a manageable size.
Happy to help further if I can!
- Settings / General / Usage: The at the very top it should say "STORAGE" and then the capacity free / used. What are these two numbers?
- Settings / iCloud / Storage & Backup: What does it say under "Total Storage" and "Available"?
If the first area shows very little capacity free, this is the actual storage on your phone. You can also see more details on that same page about which apps / functions are using this capacity.
If the second area shows very little capacity free, this is your iCloud storage space, which quickly fills up with phone backups. You may need to delete your backup and create a new one to get it back down to a manageable size.
Happy to help further if I can!
I factory reset my iPhone yesterday. Problem solved!
Apr 22, 2014, 10:00 pm
#11
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I've heard of the system getting confused and losing track of space. In the PC world we have chkdsk and scandisk to deal with such matters, in the Apple world such things are generally not so accessible.
While I don't know that this was the culprit I wouldn't be surprised--and when you did the reset it wiped the storage and thus got rid of the bogus allocation.
While I don't know that this was the culprit I wouldn't be surprised--and when you did the reset it wiped the storage and thus got rid of the bogus allocation.
Apr 23, 2014, 7:34 am
#12
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I've heard of the system getting confused and losing track of space. In the PC world we have chkdsk and scandisk to deal with such matters, in the Apple world such things are generally not so accessible.
While I don't know that this was the culprit I wouldn't be surprised--and when you did the reset it wiped the storage and thus got rid of the bogus allocation.
While I don't know that this was the culprit I wouldn't be surprised--and when you did the reset it wiped the storage and thus got rid of the bogus allocation.