ADT Security Systems
#1
Original Poster
Join Date: Jan 2010
Location: GDL
Programs: DL-Plat, Plat Ambassador, Hilton Gold, SPG Gold
Posts: 935
ADT Security Systems
OK, this is technology... maybe not travel technology but... anyway I need help.
One of my tenants put in an ADT security system. They moved out without leaving any information on the system. I tried to contact ADT and told them what system it was and ask them about pricing for monitoring so I could tell any perspective tenants, but they flat out would tell me nothing, no price ranges at all but kept insisting that the new tenants would have to schedule an IN HOME consultation in order to get any pricing. No way no how would I get pricing any other way. Well, this just rubs me the wrong way, I would like to at least have an idea of price ranges to tell perspective tenants....
Any idea what to do with this system? I could Ebay it I suppose! But anyway, does it work as an alarm system without paying for monitoring? Any idea what ADT does charge? A range to give any perspective tenants? I could just go ahead and WASTE ADT's time and have them send someone out and meet with me I suppose, then tell them I will get back to them when a tenant moves in.
But really it is not the salesman's fault that his company is like this so probably not fair to do that to someone.
One of my tenants put in an ADT security system. They moved out without leaving any information on the system. I tried to contact ADT and told them what system it was and ask them about pricing for monitoring so I could tell any perspective tenants, but they flat out would tell me nothing, no price ranges at all but kept insisting that the new tenants would have to schedule an IN HOME consultation in order to get any pricing. No way no how would I get pricing any other way. Well, this just rubs me the wrong way, I would like to at least have an idea of price ranges to tell perspective tenants....
Any idea what to do with this system? I could Ebay it I suppose! But anyway, does it work as an alarm system without paying for monitoring? Any idea what ADT does charge? A range to give any perspective tenants? I could just go ahead and WASTE ADT's time and have them send someone out and meet with me I suppose, then tell them I will get back to them when a tenant moves in.
But really it is not the salesman's fault that his company is like this so probably not fair to do that to someone.
#2
Join Date: Jan 2003
Posts: 3,785
ADT service is usually around $36 per month (in California) when you get new service with contract. They usually give you the equipments for free if you sign up for 2 or 3 years. Installation fee is $99. They are not tell you over the phone because they want to upsell you during home consultation.. extra remote, camera, etc... and they want you to get into a contract with them. Since you already have the equipments, it is harder for them to talk you into a contract so they have to come face to face and do their sales thingy.
You cannot use the equipment without service, but just having the ADT sign outside probably did 90% of the job. There are cheaper service out there that can use ADT equipment around $20 a month I think. You have to search for them.
You cannot use the equipment without service, but just having the ADT sign outside probably did 90% of the job. There are cheaper service out there that can use ADT equipment around $20 a month I think. You have to search for them.
#3
Original Poster
Join Date: Jan 2010
Location: GDL
Programs: DL-Plat, Plat Ambassador, Hilton Gold, SPG Gold
Posts: 935
Thanks. The guy took the sign with him, and I noticed ADT signs are going for $50ish on eBay! More than the systems...
ADT service is usually around $36 per month (in California) when you get new service with contract. They usually give you the equipments for free if you sign up for 2 or 3 years. Installation fee is $99. They are not tell you over the phone because they want to upsell you during home consultation.. extra remote, camera, etc... and they want you to get into a contract with them. Since you already have the equipments, it is harder for them to talk you into a contract so they have to come face to face and do their sales thingy.
You cannot use the equipment without service, but just having the ADT sign outside probably did 90% of the job. There are cheaper service out there that can use ADT equipment around $20 a month I think. You have to search for them.
You cannot use the equipment without service, but just having the ADT sign outside probably did 90% of the job. There are cheaper service out there that can use ADT equipment around $20 a month I think. You have to search for them.
#6
Original Poster
Join Date: Jan 2010
Location: GDL
Programs: DL-Plat, Plat Ambassador, Hilton Gold, SPG Gold
Posts: 935
I have a property manager that manages my properties. I'm pretty sure that they have that in the lease but obviously got around it somehow. Anyway this couple have been in the house for 5 years and were excellent tenants so they got a lot of leeway.
#7
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
correct, the sensors and the base station should provide audible alerts if a sensor is tripped. but, if you don't have the ARM code, you really can't enable it at all. And, I'm not sure you can RESET the ARM code without ADT. Maybe on the internet there is are reset instructions.
#9
Join Date: Jun 2008
Location: Texas
Programs: American Airlines British Airways
Posts: 1,752
correct, the sensors and the base station should provide audible alerts if a sensor is tripped. but, if you don't have the ARM code, you really can't enable it at all. And, I'm not sure you can RESET the ARM code without ADT. Maybe on the internet there is are reset instructions.
#10
Join Date: Jun 2008
Location: Texas
Programs: American Airlines British Airways
Posts: 1,752
Yes, do so. They are a pain with this we have to come visit you to tell you anything mode of operation. The last time I had them out I wanted to add new features to the system. The salesperson was so intent on following his script all he could handle was reactivating the monitoring contract.