Travelpro luggage dissapointment
Mar 31, 2015, 4:56 pm
#1
Original Poster
Join Date: Nov 2005
Posts: 8
Travelpro luggage dissapointment
I used to be a fan of this companys products but they no longer would stand behind what they manufactured on my case. I will be purchasing another brand now,have others had issues with them. Any suggestions for a new roller? Travelpro what happened?
Last edited by xxflyer; Mar 31, 2015 at 5:03 pm
Apr 1, 2015, 11:53 am
#2
Join Date: Sep 2007
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Posts: 3,883
The nose-dive of Travelpro's CS, especially in regards to warranty claims, is fairly well documented around here. I'll still buy their products, but only based on price/performance and NOT based on any listed or implied warranty. For example, I just picked up a 28" hardside spinner from their Freerun line for $65... it's built extremely well for the price and is a solid value, especially since the bulk of the use will likely be car travel. That said, should it have a failure, I would likely pitch it before I tried to make claim on the "10-Year Limited Warranty" given how wide they go now with their interpretation of wear-and-tear.