Just bought TravelPro Crew 9 22" - my thoughts, and yours?
Apr 12, 2013, 10:05 pm
#32
Join Date: Apr 2013
Posts: 1
My travel pro Crew8 handle has snapped completely off twice! Not impressed with the handle at all. I have taken it twice to be repaired under warranty by a travel pro repair shop. I am on my third handle and it cracked last week. I am an airline crew member and use the bag almost daily, but I do not recommend this bag nor Travel Pro (in terms of quality).
Apr 15, 2013, 8:34 am
#33
Join Date: Jan 2011
Posts: 70
My travel pro Crew8 handle has snapped completely off twice! Not impressed with the handle at all. I have taken it twice to be repaired under warranty by a travel pro repair shop. I am on my third handle and it cracked last week. I am an airline crew member and use the bag almost daily, but I do not recommend this bag nor Travel Pro (in terms of quality).
Sorry to hear you are having trouble with your Crew 9. We will repair it under the warranty.
You may want to consider our Flight Crew line of product, as it was built specifically for airline professionals. The company was started by a pilot and the Flight Crew line continues to be our flagship product for airline professionals.
Apr 29, 2013, 8:12 pm
#34
Join Date: Jan 2005
Location: Detroit
Programs: Starting over :( DL Silver National Exec, and Hilton Gold.
Posts: 127
After 11 years, it's time to replace my crew5. The nylon is starting to shred on the front bottom. Probably the most perfect bag I have used. I even replaced the wheels on it! Will I be disappointed with a newer model or is it an evolution? I will probably retire this bag after my trip this week. I've got a vintage crew plus I scored at a thrift store ill use through be summer (talk about an awesome bag) while I figure this out.
May 19, 2013, 8:16 am
#35
Join Date: May 2013
Posts: 1
Long time lurker, first time poster. Would appreciate any advice.
I need to replacement my old carry-on, a 22 inch roll aboard suiter which was sold by Brookstone many years ago. Don't know who manufactured it, but it is a well-made, tough bag. At the time it was also a very tech savvy bag, because it included a separate compartment on the front, with a separate mini (at the time) laptop case which fit in the compartment. (I rarely used it for my laptop, but that compartment was also a nice size for extra shoes. A great bag, very tough EXCEPT the zipper on the laptop compartment ripped. Still a good overnight bag, and shows practically no wear other than the torn zipper, but there's too much lost space in the now unusable laptop section, and it doesn't pass muster as a "legal" carry-on anymore.
Anyway, I have been comparing the Crew 9 22" Rollaboard suiter and the Crew 9 21" spinner. I am leaning toward the 22" because it appears to have more extra capacity than the 1" difference would indicate, I assume because more space is lost due to the spinner wheels. I am not convinced that the flexibility of having 4 wheels is worth picking the slightly smaller spinner over the tried and true rollaboard. Has anyone tried both of these bags enough to comment on whether the difference in capacity is significant or not?
Last, I could get a Platinum 7 22" inch suiter on closeout for about 20% more. Is the Platinum worth the extra money for a fairly infrequent (1-2 days a month) business traveler?
I need to replacement my old carry-on, a 22 inch roll aboard suiter which was sold by Brookstone many years ago. Don't know who manufactured it, but it is a well-made, tough bag. At the time it was also a very tech savvy bag, because it included a separate compartment on the front, with a separate mini (at the time) laptop case which fit in the compartment. (I rarely used it for my laptop, but that compartment was also a nice size for extra shoes. A great bag, very tough EXCEPT the zipper on the laptop compartment ripped. Still a good overnight bag, and shows practically no wear other than the torn zipper, but there's too much lost space in the now unusable laptop section, and it doesn't pass muster as a "legal" carry-on anymore.
Anyway, I have been comparing the Crew 9 22" Rollaboard suiter and the Crew 9 21" spinner. I am leaning toward the 22" because it appears to have more extra capacity than the 1" difference would indicate, I assume because more space is lost due to the spinner wheels. I am not convinced that the flexibility of having 4 wheels is worth picking the slightly smaller spinner over the tried and true rollaboard. Has anyone tried both of these bags enough to comment on whether the difference in capacity is significant or not?
Last, I could get a Platinum 7 22" inch suiter on closeout for about 20% more. Is the Platinum worth the extra money for a fairly infrequent (1-2 days a month) business traveler?
May 19, 2013, 10:23 am
#36
Join Date: May 2011
Location: BOS
Programs: AA EXP, Morning Calm, Marriott Plat., Hyatt Globalist
Posts: 297
Long time lurker, first time poster. Would appreciate any advice.
I need to replacement my old carry-on, a 22 inch roll aboard suiter which was sold by Brookstone many years ago. Don't know who manufactured it, but it is a well-made, tough bag. At the time it was also a very tech savvy bag, because it included a separate compartment on the front, with a separate mini (at the time) laptop case which fit in the compartment. (I rarely used it for my laptop, but that compartment was also a nice size for extra shoes. A great bag, very tough EXCEPT the zipper on the laptop compartment ripped. Still a good overnight bag, and shows practically no wear other than the torn zipper, but there's too much lost space in the now unusable laptop section, and it doesn't pass muster as a "legal" carry-on anymore.
Anyway, I have been comparing the Crew 9 22" Rollaboard suiter and the Crew 9 21" spinner. I am leaning toward the 22" because it appears to have more extra capacity than the 1" difference would indicate, I assume because more space is lost due to the spinner wheels. I am not convinced that the flexibility of having 4 wheels is worth picking the slightly smaller spinner over the tried and true rollaboard. Has anyone tried both of these bags enough to comment on whether the difference in capacity is significant or not?
Last, I could get a Platinum 7 22" inch suiter on closeout for about 20% more. Is the Platinum worth the extra money for a fairly infrequent (1-2 days a month) business traveler?
I need to replacement my old carry-on, a 22 inch roll aboard suiter which was sold by Brookstone many years ago. Don't know who manufactured it, but it is a well-made, tough bag. At the time it was also a very tech savvy bag, because it included a separate compartment on the front, with a separate mini (at the time) laptop case which fit in the compartment. (I rarely used it for my laptop, but that compartment was also a nice size for extra shoes. A great bag, very tough EXCEPT the zipper on the laptop compartment ripped. Still a good overnight bag, and shows practically no wear other than the torn zipper, but there's too much lost space in the now unusable laptop section, and it doesn't pass muster as a "legal" carry-on anymore.
Anyway, I have been comparing the Crew 9 22" Rollaboard suiter and the Crew 9 21" spinner. I am leaning toward the 22" because it appears to have more extra capacity than the 1" difference would indicate, I assume because more space is lost due to the spinner wheels. I am not convinced that the flexibility of having 4 wheels is worth picking the slightly smaller spinner over the tried and true rollaboard. Has anyone tried both of these bags enough to comment on whether the difference in capacity is significant or not?
Last, I could get a Platinum 7 22" inch suiter on closeout for about 20% more. Is the Platinum worth the extra money for a fairly infrequent (1-2 days a month) business traveler?
IMHO,
1. Plat 7 vs Crew 9, function wise same, visually little bit difference but a person who-does-not-care-who-you-are-will-not-notice difference
(it seemed to me also same texture wise)
2. Spinner vs Rollaboard, the spinner is quite smaller, and from my short encounter, the spinner was actually uncomfortable (could be habit), for me to drag it as I would a 'normal' rollaboard. If you would to drag it side ways upright, than no problem. It just feels that it is not designed to be dragged while leaned.
I jumped onto the Crew 9 rollaboard, and currently on my first trip. It does have the previously mentioned problem of having a too high center of gravity in the front if you put your laptop in the front pocket, but otherwise so far so good.
May 21, 2013, 2:06 am
#37
Join Date: Apr 2012
Posts: 1
Poor wheels on spinner
I'm a flight attendant for a commecial airline and just went from a Crew 4 rollaboard to the Crew 9 spinner. I have to say, the tiny hard plastic wheels on the spinner are a huge disappointment. The bag takes a lot of effort to drag across carpet in airports and hotels, gets stuck on the metal connectors in jetbridges, cracks in sidewalks, curbs, etc. We flight attendants usually swap out our TP wheels with upgraded inline skate wheels that roll much smoother, it looks like I will be doing that with the spinner bag. Maybe increasing the size of the wheels and softer material will ease the movement over the above mentioned. So far I have disassembled the wheel units from the bag itself, but still need to figure out how to remove and replace the actual wheel.
The bag is defintely smaller, but I pack light. I think if you hang something on the front with the hook, it would tip over. But it holds my lunchbag/tote over the handle on the top great.
The bag is defintely smaller, but I pack light. I think if you hang something on the front with the hook, it would tip over. But it holds my lunchbag/tote over the handle on the top great.
Jun 26, 2013, 7:21 pm
#38
Join Date: Jun 2013
Posts: 1
Travelpro Crew 9 22" Exp Rollaboard Suiter Black
I just received my Travelpro Crew 9 22" Expandable Rollaboard Suiter Luggage today 06-26-2013. It has two skid bars on the bottom of the bag, but DOES NOT have two skid bars on the back of the bag as pictured in the attached warranty booklet. Maybe the Chinese manufacturing plant where it was made is engaging in cost-cutting that Travelpro is unaware of. The bar code numbers on the booklet are "0 51243 05033 8".
Jun 29, 2013, 4:07 pm
#39
Join Date: May 2013
Location: USA, Illinois
Posts: 3
Crew 9 Carry On Rolling Garment Bag
I just purchased the Crew 9 Rolling Carry On Garment Bag.
Overall, a well made bag. I like that it holds my suits for a week trip and they are relatively in good shape upon arrival.
Two issues:
First, the inline skate wheels have come loose while pulling bag in airport. I ended up having to tighten the axel nut as they were rather loose. Not sure that is something that would have been required on a new unit. The fact that they came loose on my first trip has me concerned there may be a potential design flaw in the wheels.
Second, Travel Pro advertises an Add-A-Bag system with this unit. I don't see the traditional clips on the top of this luggage to be able to add the strap. Does anyone know if this is some type of "after market" purchase I need to make, as no straps were included in the box I received from travel pro.
I'd appreciate if anyone here could comment on the wheel issue - to see if they've experienced the same. I'm headed out on another trip tomorrow, and if I experience the issues again I'm going to probably have to get travel pro to replace the luggage or wheels.
thanks,
John
Overall, a well made bag. I like that it holds my suits for a week trip and they are relatively in good shape upon arrival.
Two issues:
First, the inline skate wheels have come loose while pulling bag in airport. I ended up having to tighten the axel nut as they were rather loose. Not sure that is something that would have been required on a new unit. The fact that they came loose on my first trip has me concerned there may be a potential design flaw in the wheels.
Second, Travel Pro advertises an Add-A-Bag system with this unit. I don't see the traditional clips on the top of this luggage to be able to add the strap. Does anyone know if this is some type of "after market" purchase I need to make, as no straps were included in the box I received from travel pro.
I'd appreciate if anyone here could comment on the wheel issue - to see if they've experienced the same. I'm headed out on another trip tomorrow, and if I experience the issues again I'm going to probably have to get travel pro to replace the luggage or wheels.
thanks,
John
Jun 30, 2013, 8:08 am
#40
Join Date: May 2013
Location: Houston, TX
Programs: IHG PE • WN ALP/CP • National EE
Posts: 37
The bag takes a lot of effort to drag across carpet in airports and hotels, gets stuck on the metal connectors in jetbridges, cracks in sidewalks, curbs, etc. We flight attendants usually swap out our TP wheels with upgraded inline skate wheels that roll much smoother, it looks like I will be doing that with the spinner bag
Jul 14, 2013, 7:36 pm
#41
Join Date: Feb 2005
Location: Toronto, Canada (YYZ)
Programs: Hilton Diamond, Marriott Platinum, UA 1K, HERTZ Presidents Circle
Posts: 240
My travelpro Crew 8 add-a-bag strap broke does anyone know how I can a replacement and if they would ship one directly to me while I am traveling?
Nov 5, 2013, 1:51 am
#42
Join Date: Nov 2013
Programs: QF
Posts: 1
Where can I get TravelPro Crew in Oz (or failing that, San Francisco)
My Crew 22 has finally bit the dust after 10 years.
I'd like a new one, but they do not appear to be available in Australia.
I'll be in SF for a week in December, so would like to pick one up then if possible.
Any suggestions about which store to go to?
I'd like a new one, but they do not appear to be available in Australia.
I'll be in SF for a week in December, so would like to pick one up then if possible.
Any suggestions about which store to go to?
Nov 6, 2013, 8:23 am
#43
Join Date: Aug 2013
Posts: 23
I got my Crew 8 22 Expandable at Altman Luggage. I got my FlightCrew 4 22 Expandable at Flight Attendant Shop. Both painless transactions with free shipping.
Recommend FC4 for hard service. It's heavy and has a silly back pouch, but sturdy.
Mar 3, 2014, 12:40 pm
#44
Join Date: Mar 2012
Posts: 2
NEVER EVER buy the Travelpro Crew 9 22"
Got it for my husband last year and regretting that decision every time we travel (which is pretty often). The stupid luggage TIPS OVER in the front!!!!!!!! The luggage sits straight upright and if you pack it to capacity, it will tip over. We tried different packing strategies (heavy clothes at the bottom, nothing in the front pockets) and nothing works!!!! Finally couldn't take it anymore and called Travelpro Customer Service. Got terrible service - the lady on the phone was no help and just told us to mail it in at our own expense for fixing or take it to an authorized luggage repair shop. There was no empathy and no suggestions for how to resolve the issue. SO....I would stay away from TRAVELPRO CREW 9 2" and Travelpro in general!!!!!
Mar 4, 2014, 8:56 am
#45
Join Date: Sep 2007
Programs: DL Silver, AS MVP, UA Silver, HHonors Diamond, Marriott Plat, SPG Plat, National Exec Elite
Posts: 3,883
Got it for my husband last year and regretting that decision every time we travel (which is pretty often). The stupid luggage TIPS OVER in the front!!!!!!!! The luggage sits straight upright and if you pack it to capacity, it will tip over. We tried different packing strategies (heavy clothes at the bottom, nothing in the front pockets) and nothing works!!!! Finally couldn't take it anymore and called Travelpro Customer Service. Got terrible service - the lady on the phone was no help and just told us to mail it in at our own expense for fixing or take it to an authorized luggage repair shop. There was no empathy and no suggestions for how to resolve the issue. SO....I would stay away from TRAVELPRO CREW 9 2" and Travelpro in general!!!!!