Man, 82, On Oxygen Kicked Off Plane
Jan 10, 2008, 6:01 am
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Man, 82, On Oxygen Kicked Off Plane
http://www.kpho.com/news/15016996/detail.html
The pilot of a US Airways flight said an 82-year-old man on oxygen didn't have the proper paperwork for the device and kicked him off the plane.
Bill Sullivan battles emphysema and congestive heart failure and said he needs his oxygen machine 24 hours day, seven days a week.
The pilot of a US Airways flight said an 82-year-old man on oxygen didn't have the proper paperwork for the device and kicked him off the plane.
Bill Sullivan battles emphysema and congestive heart failure and said he needs his oxygen machine 24 hours day, seven days a week.
Jan 10, 2008, 7:41 am
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...At issue was a special form meant to be signed by a doctor. Sullivan didn't have it but knew that he needed it. He said he wasn't asked to produce the document on his US Airways flight from Sacramento to Phoenix.
"The rules are the rules, the policies are the policies," Durrant said. "We need to follow it in this case. We didn't follow it for half of his trip and shame on us."
The airline was able to contact Sullivan's doctor. Sullivan was put on the next flight home, some four hours later. Now he said he's looking for someone to make the situation right.
"The rules are the rules, the policies are the policies," Durrant said. "We need to follow it in this case. We didn't follow it for half of his trip and shame on us."
The airline was able to contact Sullivan's doctor. Sullivan was put on the next flight home, some four hours later. Now he said he's looking for someone to make the situation right.
What a jerk.
Jan 10, 2008, 8:32 pm
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Jan 10, 2008, 8:40 pm
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He got home and only 4 hours late. If he had been asked to produce the form at SMF I don't think US would have been as helpful. He probably would have been stuck there for quite a while.
Short of US just ignoring the policy, he got lucky with how things played out.
Short of US just ignoring the policy, he got lucky with how things played out.
Jan 10, 2008, 8:43 pm
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Yeah, I'm glad he made back home safety. He need more responsibility to gets approval from doctor to says ok to allowed carry the oxygen. It's importance to do followed the policy but, don't let US agent to ignorance the policy.