DOT Wants Airlines to Clearly Disclose Optional Fees
#16
Join Date: Apr 2008
Programs: UA1k 3mm, HH-LifeDiamond, Mar-LifePlatElite
Posts: 351
With respect - I don't want to get this thread too far off topic, and I don't want this to dissolve into a political debate - However, I think you are making my point - we know what the sales tax is on a major purchase (like a TV) but with all the fees, surcharges, and taxes we have no idea what that is on airfare. I believe it is designed that way on purpose, so that you can raise the fees without accountability or blame if you are a politician.
As I mentioned in my post, don't get me started about gasoline. This again is the perfect example - when the price per gallon goes up do we blame the government? Nope - we all get outraged at greedy big oil. But the reality is that the oil companies average about 7c a gallon in profits. Does the average person know the tax the government gets (it's considerably more than 7c a gallon).
If it were clear, and everyone knew that Big evil oil gets around 7c, and the federal government gets 18.4c per gallon, and the states gets about 49c a gallon (weighted average), do you think big oil would be the villain? (another loaded question - the media and lobbyists would make it all about big oil to protect the government gravy train)
Not that big oil companies are blameless - but when the issue hits the pocketbook, taxes are a larger portion of the cost vs oil profits.
If we carry that forward, and airfares rise, will the average consumer blame the taxes and fees - nope, they will glum on to the evil airlines, charging them for bags, food, better seats etc.
here again are the airlines blameless? NO - but upfront disclosure is always better to inform peoples choices in my humble opinion.
#17
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
I don't believe debating the topic at hand is getting off topic, but I'll agree to quit. We'll just have to agree to disagree. I don't see how not including taxes and fees is somehow better for the consumer
#18
Join Date: Feb 2014
Location: South Florida
Programs: DL GM, SPG GOLD, UA DIRT, AA PLAT, US (RIP), Hilton HHonors
Posts: 705
#19
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Although, truth be told, Spirit is one of the better ones in terms of disclosing fees on their site (though this law is about disclosing major fees, such as checking bags) during booking.
What the DOT should do IMO is choose a standard basket of services (either based on what used to be free OR what, say, more than 70% of pax purchase,) and have airlines include that basket. So is 70% purchase a checked bag and choose a seat but nothing else, then airlines should say: $250, plus around $48 with standard add-ons. Not so easy to do, and I'm sure people will argue, and I'm more curious in what people have to say about this suggestion than the actual suggestion itself!
What the DOT should do IMO is choose a standard basket of services (either based on what used to be free OR what, say, more than 70% of pax purchase,) and have airlines include that basket. So is 70% purchase a checked bag and choose a seat but nothing else, then airlines should say: $250, plus around $48 with standard add-ons. Not so easy to do, and I'm sure people will argue, and I'm more curious in what people have to say about this suggestion than the actual suggestion itself!
#20
Join Date: Jan 2014
Location: ORD
Programs: UA 1k, SPG Plat 100
Posts: 619
Although, truth be told, Spirit is one of the better ones in terms of disclosing fees on their site (though this law is about disclosing major fees, such as checking bags) during booking.
What the DOT should do IMO is choose a standard basket of services (either based on what used to be free OR what, say, more than 70% of pax purchase,) and have airlines include that basket. So is 70% purchase a checked bag and choose a seat but nothing else, then airlines should say: $250, plus around $48 with standard add-ons. Not so easy to do, and I'm sure people will argue, and I'm more curious in what people have to say about this suggestion than the actual suggestion itself!
What the DOT should do IMO is choose a standard basket of services (either based on what used to be free OR what, say, more than 70% of pax purchase,) and have airlines include that basket. So is 70% purchase a checked bag and choose a seat but nothing else, then airlines should say: $250, plus around $48 with standard add-ons. Not so easy to do, and I'm sure people will argue, and I'm more curious in what people have to say about this suggestion than the actual suggestion itself!
1) That basket is probably chosen by a small percentage of actual passengers.
2) Passenger choice is, of course, dictated by the fees themselves. For example, if you constructed this basket in 2005, it would most likely contain a checked bag. Today, it certainly would not. An alternative would be to make the basket the set that the plurality of customers would choose, assuming no fee for any of the services. This would, of course, overestimate the standard consumer's add on fees, though.
Furthermore, any basket choice that reflects what a consumer would "reasonably" expect to receive free today (seat assignment, carry on bag), makes assertions about the state of air travel in 2014 that probably won't be valid as fees become more common.
Still though, I'm a fan of the idea, since requiring airlines to enumerate each fee when the user is checking out would be too onerous in my opinion.
#21
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
In theory, the "basket" could be determined by what 70% of pax chose in 2005. Or what the majority do indeed pay for, as that's a fair assessment of what people are indeed willing to pay for
#22
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
I don't think pricing should be with an average 1 bag and aisle seat. I'm fine with it showing the flights with no baggage, but a tickbox that you can add to pick the options you'd like. That way, if you want to bring 3 x 50 pound bags, you can get the total picture.
#23
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Shouldn't you hate almost every single business in the US for doing this?
I should not see a price for anything only to find I have to pay more at the checkout because the business is too lazy to display the full tax/fee/surcharge inclusive price to start with.
I should not see a price for anything only to find I have to pay more at the checkout because the business is too lazy to display the full tax/fee/surcharge inclusive price to start with.
Last edited by Himeno; May 23, 2014 at 5:49 am
#24
Join Date: Jan 2014
Location: ORD
Programs: UA 1k, SPG Plat 100
Posts: 619
I don't think pricing should be with an average 1 bag and aisle seat. I'm fine with it showing the flights with no baggage, but a tickbox that you can add to pick the options you'd like. That way, if you want to bring 3 x 50 pound bags, you can get the total picture.
Last edited by Boo_Radley; May 23, 2014 at 6:38 pm