William13

On Feb. 6, more than 2,000 delayed passengers stormed check-in counters at an airport in Henan province, smashing computers and equipment, in response to the airport’s five-hour long shutdown because of snow. Photos posted online show police trying to calm angry crowds. Chinese state media described the incident as a “riot.” One passenger’s comment circulated online said, “This is how crazy travelers who have gone through multiple delays can get.”

http://qz.com/174911/why-2000-passen...port-in-china/

Ocn Vw 1K

Please follow the discussion as the thread moves to the Travel News forum. Ocn Vw 1K, Moderator,

tfong007

This should happen more in other airports. Sometimes the way these airlines handle normal winter weather is unacceptable.

chinatraderjmr

YOU start it and Ill follow
(I don't think China would be the best case to test this though - perhaps Amsterdam)

InTokyo

This is actually very typical in the land of poor customer service!

SilverChris

Bad customer service? The American airports better watch it

c502cid

The timing of the incident is critical to the story. The normal amount of pushing and shoving is x100 during Chinese new year travel. It's not like any of them could find other transportation options, there are none. Travel stress is high during holidays.

duniawala

Americans are sheep. They will talk a lot but tolerate everything.

sunspotzsz

I've experienced delays in both US and China.

Americans are much much more manageable; they may complain a little but they just sit there quietly and wait.

In China, people are much less tolerable.

ddjen11

While rioting is generally not good, lets not pass judgment.let people there take care of business & sort things out themselves. We outsiders never know how it came about, how their airlines do thing to enrage pax.let them be, don't extend your classroom "world peace/earth village" ideology to this.

Cymbo

I think you meant tolerant??

flyerhog

cultural relativism aside, I didn't recall a riot when my flight was delayed 5 hours.

Letitride3c

Slightly off topic - in contrast, their comrades in Hong Kong also did a non-violent protest, civil disobedience by staging a "peaceful" sit-in, delaying the sailing of a cruise ship for 8 hours, when the ship finally docked back at its dis/embarkation city - when they skipped a port of call, and felt that the cruiseline/travel agency's refund/compensation offer was too small & inadequate. Not all of the pax on the ship participated but a small group that refused to leave was all it took to generate the attention.

http://www.cruisecritic.com/news/news.cfm?ID=5717

In both instances, authorities exercised restrains and could've resorted to physical force to "disperse" the protestors when notified of such sit-ins, which, apparently, are on the rise when they perceived to be taken advantage of, regardless of the fine prints of their ticket contract terms.

mvoight

The airport in China closed for 5 hours due to snow.
Are you suggesting this is a valid cause for rioting in the US?

LuisHK

"Sit-in" is a nice way to put it. Whatever is the case, going violent or "sit-in" should never be encouraged.

Not surprised at all on the China case, since there're precedence where people simply run out of the airport building (I wonder how they do that) and sit on the runway.