Problem at Bangkok hotel
Feb 5, 2016, 8:51 am
#16
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Join Date: Nov 2006
Location: Bangkok or San Francisco
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Feb 6, 2016, 4:20 pm
#19
Join Date: Dec 2010
Location: LHR
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Feb 6, 2016, 9:55 pm
#20
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Join Date: May 2012
Location: Sydney Australia
Programs: No programs & No Points!!!
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Maybe the staff thought it was your wife or made a mistake and thought you were sharing a room. Not necessarily a sex worker.
I've been confused as a lady of the night when my date and I checked in to a hotel after work and I was dressed in nicely (In a Victoria Beckham style dress) and my date in a suit. I heard the 2 staff talking and as we walked to the lift they came out of the reception area to look at us walk to the lift. I did absolutely nothing about it. Who cared.
What is it with everyone seeking compensation.
I've been confused as a lady of the night when my date and I checked in to a hotel after work and I was dressed in nicely (In a Victoria Beckham style dress) and my date in a suit. I heard the 2 staff talking and as we walked to the lift they came out of the reception area to look at us walk to the lift. I did absolutely nothing about it. Who cared.
What is it with everyone seeking compensation.
Feb 6, 2016, 11:13 pm
#21
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Join Date: Jan 2007
Location: BOS/UTH
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I've been confused as a lady of the night when my date and I checked in to a hotel after work and I was dressed in nicely (In a Victoria Beckham style dress) and my date in a suit. I heard the 2 staff talking and as we walked to the lift they came out of the reception area to look at us walk to the lift. I did absolutely nothing about it. Who cared.
What is it with everyone seeking compensation.
What is it with everyone seeking compensation.
Feb 7, 2016, 6:21 am
#23
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Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
seems like many replies did not read post?
at a luxury hotel, you would not pay for the night
you may have had better results if you had discussed reservation with management level staff at booking and checkin
two rooms booked
I put her name on the reservation for her room, and told reception upon my own check-in that my colleague would be checking into the other room later in the evening
Around 11:30pm I am awoken (early meetings this morning) by the phone in my room, as the front desk is calling to ask if it's okay to let Miss [name of colleague] up to my room.
I put her name on the reservation for her room, and told reception upon my own check-in that my colleague would be checking into the other room later in the evening
Around 11:30pm I am awoken (early meetings this morning) by the phone in my room, as the front desk is calling to ask if it's okay to let Miss [name of colleague] up to my room.
you may have had better results if you had discussed reservation with management level staff at booking and checkin
Feb 7, 2016, 6:36 am
#24
FlyerTalk Evangelist
Join Date: Jan 2007
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Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
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Feb 7, 2016, 9:26 am
#26
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Join Date: Nov 2006
Location: Bangkok or San Francisco
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seems like many replies did not read post?
"two rooms booked
I put her name on the reservation for her room, and told reception upon my own check-in that my colleague would be checking into the other room later in the evening
Around 11:30pm I am awoken (early meetings this morning) by the phone in my room, as the front desk is calling to ask if it's okay to let Miss [name of colleague] up to my room."
at a luxury hotel, you would not pay for the night
you may have had better results if you had discussed reservation with management level staff at booking and checkin
"two rooms booked
I put her name on the reservation for her room, and told reception upon my own check-in that my colleague would be checking into the other room later in the evening
Around 11:30pm I am awoken (early meetings this morning) by the phone in my room, as the front desk is calling to ask if it's okay to let Miss [name of colleague] up to my room."
at a luxury hotel, you would not pay for the night
you may have had better results if you had discussed reservation with management level staff at booking and checkin
Feb 7, 2016, 11:00 am
#27
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
again >
(imagine this happening on most expensive cash/points booking you have ever made / will ever make)
(clearly at the cheapest points/cash hotels there should be lower expectations re service experience)
i said luxury hotel, as in best hotels in the market (except worst markets)
even nonluxury hotels may offer (good) service recovery for service failures
points properties can sometimes be problematic if procedure favors points over cash
accepting service failures encourages more service failures and less service recovery
(such accepting is why service/quality has declined so far in United States for example)
many on flyertalk deal with management level staff at hotels, whether they are luxury hotels or not
dealing with decision makers is completely different from (new) entry level front line employees
Around 11:30pm I am awoken (early meetings this morning)
(clearly at the cheapest points/cash hotels there should be lower expectations re service experience)
i said luxury hotel, as in best hotels in the market (except worst markets)
even nonluxury hotels may offer (good) service recovery for service failures
points properties can sometimes be problematic if procedure favors points over cash
accepting service failures encourages more service failures and less service recovery
(such accepting is why service/quality has declined so far in United States for example)
many on flyertalk deal with management level staff at hotels, whether they are luxury hotels or not
dealing with decision makers is completely different from (new) entry level front line employees
Last edited by Kagehitokiri; Feb 7, 2016 at 11:10 am