Oakwood Residence Sukhumvit 24, Bangkok, Thailand
Sep 24, 2015, 6:28 am
#1
Original Poster
Join Date: Dec 2012
Posts: 1,677
Oakwood Residence Sukhumvit 24, Bangkok, Thailand
This is one of my shorter reviews. The Oakwood Residence is a serviced apartment which I used to stay at very regularly. In fact it was my only call in Bangkok for 2 years as I knew the staff and the area well enough to get around [With pictures can be found on my website]
First, let’s look at the positives
– Location is superb. It is walking distance from Phrong Phong BTS stop and also Sukhumvit Road. Also the upmarket Emporium shopping centre is very close by — it has all the trendy shops (Gucci etc etc) but also more reasonably priced cuisine at the top floor food market.
– Staff are generally excellent. With the exception of the breakfast staff, the rest of the staff at Oakwood do everything that can to please the guests. The front desk staff are absolutely brilliant.
Now the issues that I think need to be addressed
Firstly, the towels are clean, but they often have a damp smell to them. I had complained about this previously, and they had assured me that this was no longer a problem. Well it still was. This is a case of not holding their laundry service to a high enough standard.
Second, if there is more than one room in the apartment, both rooms should be come with dressing robes, slippers as well as the basic toiletries as standard (even if only one person is booked in). Finally, the coffee/tea needs to be replenished every day.
Regular readers of my reviews will note that I wrote a review on the Arcadia Suites earlier this month. And I have not got any stays with Oakwood Residence Sukhumvit 24 booked for the foreseeable future.
Would I come back to this hotel? Probably not. I have stayed here many times, I am happy to try new places especially as I have now become more familiar with Bangkok.
Obviously this is another short review but your feedback is really welcome. Thanks.
First, let’s look at the positives
– Location is superb. It is walking distance from Phrong Phong BTS stop and also Sukhumvit Road. Also the upmarket Emporium shopping centre is very close by — it has all the trendy shops (Gucci etc etc) but also more reasonably priced cuisine at the top floor food market.
– Staff are generally excellent. With the exception of the breakfast staff, the rest of the staff at Oakwood do everything that can to please the guests. The front desk staff are absolutely brilliant.
Now the issues that I think need to be addressed
Firstly, the towels are clean, but they often have a damp smell to them. I had complained about this previously, and they had assured me that this was no longer a problem. Well it still was. This is a case of not holding their laundry service to a high enough standard.
Second, if there is more than one room in the apartment, both rooms should be come with dressing robes, slippers as well as the basic toiletries as standard (even if only one person is booked in). Finally, the coffee/tea needs to be replenished every day.
Regular readers of my reviews will note that I wrote a review on the Arcadia Suites earlier this month. And I have not got any stays with Oakwood Residence Sukhumvit 24 booked for the foreseeable future.
Would I come back to this hotel? Probably not. I have stayed here many times, I am happy to try new places especially as I have now become more familiar with Bangkok.
Obviously this is another short review but your feedback is really welcome. Thanks.
Sep 25, 2015, 2:55 am
#3
Join Date: Feb 2009
Location: DEN
Programs: Hyatt Globalist, Bonvoy Titanium, CX DM, SQ Gold
Posts: 1,607
Why ?
Sep 25, 2015, 4:48 am
#5
Original Poster
Join Date: Dec 2012
Posts: 1,677