TG601 changes from 747 to A380
Feb 5, 2017, 8:21 am
#16
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,328
i guess then the error is on UA side as this flight no is and wans never flown on A380! you Need to switch to the other of the two daily flight to enjoy the A380!
Feb 5, 2017, 8:50 am
#17
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
Ah well then maybe it's an issue on UA's side, as my ticket definitely shows 16K for that flight, in fact it shows 16K on both of my flights as i'm connecting to MEL later that night, so double bad news since 16K doesn't exist on the 773ER.
My original booking with UA and when I did my initial seat selection all showed 380 at the time, in mid December. Kind of a let down going from A380 business to the angle lie flats now.
Thanks for the knowledge!
My original booking with UA and when I did my initial seat selection all showed 380 at the time, in mid December. Kind of a let down going from A380 business to the angle lie flats now.
Thanks for the knowledge!
Feb 5, 2017, 9:15 am
#18
Join Date: Mar 2013
Posts: 90
The manage booking for seat selection doesn't ever work for me when I try it on my computer with Chrome or Firefox, nor on my android app. I wish I could choose my seat!
When I log in just now with my PC it only shows me 16K for one of my two flights, NRT-BKK, and there is no where to click on to even view the seat map at all. The other flight BKK-MEL, doesn't even show up at all on the services area, only in the itinerary.
http://imgur.com/a/0aU54
When I log in just now with my PC it only shows me 16K for one of my two flights, NRT-BKK, and there is no where to click on to even view the seat map at all. The other flight BKK-MEL, doesn't even show up at all on the services area, only in the itinerary.
http://imgur.com/a/0aU54
Feb 5, 2017, 11:41 am
#19
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
I had an issue with the TG site recently too. Chrome and Safari wouldn't let me select seats. I was able to do it with the iPhone app. There's a thread on the TG forum.
Email the US TG reservations email. They got back to me with a conf# in 10 min so I could select my HND-BKK seat on a UA award booking. NOT the lax email that one bounces back.
Email the US TG reservations email. They got back to me with a conf# in 10 min so I could select my HND-BKK seat on a UA award booking. NOT the lax email that one bounces back.
Feb 5, 2017, 4:26 pm
#20
Join Date: Mar 2013
Posts: 90
OK, borrowed my roommates Iphone and it worked like you said.
15A for NRT-BKK, still 16K for BKK-MEL. Both flights show angled lie-flat seats. Lame.
I wonder if I can call UA and see if a aircraft change counts as a schedule change and can move to the 380 flight later that night without paying a change fee. The booking confirmation does say A380 so, maybe?
thanks!
15A for NRT-BKK, still 16K for BKK-MEL. Both flights show angled lie-flat seats. Lame.
I wonder if I can call UA and see if a aircraft change counts as a schedule change and can move to the 380 flight later that night without paying a change fee. The booking confirmation does say A380 so, maybe?
thanks!
Feb 5, 2017, 9:30 pm
#21
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
OK, borrowed my roommates Iphone and it worked like you said.
15A for NRT-BKK, still 16K for BKK-MEL. Both flights show angled lie-flat seats. Lame.
I wonder if I can call UA and see if a aircraft change counts as a schedule change and can move to the 380 flight later that night without paying a change fee. The booking confirmation does say A380 so, maybe?
thanks!
15A for NRT-BKK, still 16K for BKK-MEL. Both flights show angled lie-flat seats. Lame.
I wonder if I can call UA and see if a aircraft change counts as a schedule change and can move to the 380 flight later that night without paying a change fee. The booking confirmation does say A380 so, maybe?
thanks!
UA can't make TG open space if there's none available right now. If you're a status with a change fee they probably won't waive it (especially with TG being king of swaps) as no carrier or drastic time changes have been made. You're still in J on the same route with the same airline.
Last edited by JVPhoto; Feb 6, 2017 at 8:53 am
Feb 6, 2017, 6:24 am
#22
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
No airline guarantees seat type. Only cabin (and to a lesser degree, flight schedule).
Requesting a free itinerary change due to change of aircraft type/seat type while remaining in the same cabin is a long stretch.
Requesting a free itinerary change due to change of aircraft type/seat type while remaining in the same cabin is a long stretch.
Feb 11, 2017, 12:25 pm
#24
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,328
can you share the menu on this afternoon flight with us. Dom but no Caviar i guess... I flew for years only in the evening from HKG to BKK, never in the afternoon
Feb 11, 2017, 5:51 pm
#25
Original Poster
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
There was a caprese amuse bouche followed by a smoked duck breast appetizer.
I pre-ordered the lobster, but there was also a beef fillet, a fish dish that I can't specifically recall and a pad thai with lobster (smaller lobster than the special order).
These were followed by a cheese and fruit plate - two cheeses, neither of which were memorable, and a couple of small cakes for a sweet conclusion.
Dom was flowing. There was also a 2012 Alsatian Gewürztraminer and a Chablis that was over a decade old - way past its prime.
No amenity kit or slippers available, when I asked. But there were socks brought on request.
Feb 12, 2017, 2:09 am
#27
Original Poster
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I didn't dig around in the lav for tooth brush and other amenities. But I did appreciate the cloth hand towels, which I hadn't seen since traveling on SQ.
Feb 12, 2017, 12:43 pm
#28
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,328