Transfer assistance in ZRH for TG F pax?
Jul 8, 2012, 9:48 am
#1
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Transfer assistance in ZRH for TG F pax?
Next week I'll be travelling ARN-ZRH in LX C, transferring at ZRH to ZRH-BKK in TG F.
Does anyone know if I'll be met by a TG rep when my LX flight arrives in ZRH and be given transfer assistance to the lounge and onward to the gate?
And does anyone know the correct lounge for TG F passengers in ZRH? The TG website information seems to be out of date for ZRH.
Looking forward to my first TG F experience! :-)
Does anyone know if I'll be met by a TG rep when my LX flight arrives in ZRH and be given transfer assistance to the lounge and onward to the gate?
And does anyone know the correct lounge for TG F passengers in ZRH? The TG website information seems to be out of date for ZRH.
Looking forward to my first TG F experience! :-)
Jul 8, 2012, 11:17 pm
#3
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If both of your tickets are together and connecting, also that TG are aware of your arrival, a ground assistant will meet you.
Jul 9, 2012, 12:21 am
#4
Join Date: Jan 2012
Location: ZRH
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The ground agent might want to escort you to the Panorama Lounge which is close to the departure gate (usually E43). You will want to avoid this lounge at any cost since it has the appearance of a triste staff canteen. Insist on going to the LX Senator Lounge which is further away from the departure gate but offers a lot more. Keep in mind that both lounges get pretty busy before noon since most LX long haulers depart around that time.
Last edited by Gabribkk; Jul 9, 2012 at 6:30 am
Jul 11, 2012, 12:29 pm
#6
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I have a tight connection in PEK from LX F to TG J to BKK (connecting same day to SYD in TG F). It's 95 minutes, which is legal according to the agent that booked the ticket, but I've been hearing horror stories. Any chance of transfer assistance due to the (eventual) F segment?
Jul 11, 2012, 3:38 pm
#7
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I have a tight connection in PEK from LX F to TG J to BKK (connecting same day to SYD in TG F). It's 95 minutes, which is legal according to the agent that booked the ticket, but I've been hearing horror stories. Any chance of transfer assistance due to the (eventual) F segment?
BTW, 95 mins should be fine for transfer in PEK.
Jul 11, 2012, 7:39 pm
#8
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I am similar to you Kispiox,
I am flying in on UA from EWR into ZRH and am on the ZRH to BKK on TG F.
I already planned to go to the Senators lounge for the layover, my entire itinerary was booked through UA so I assume that a TG agent will be meeting me at the gate?
I am flying in on UA from EWR into ZRH and am on the ZRH to BKK on TG F.
I already planned to go to the Senators lounge for the layover, my entire itinerary was booked through UA so I assume that a TG agent will be meeting me at the gate?
Jul 11, 2012, 11:18 pm
#9
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Basically one should not assume that due to your class of travel, that the airline will send a representative. TG will only meet and greet F passengers arriving / connecting to TG flights. If you're in J, you're on your own.
If you want assistance, then you need to request for it on your reservations.
You would request a MAAS .. which stands for Meet and Assist. If you arrive on one airline and depart on another, you have to request MAAS with the arriving airline. Though it may just be a representative to assist someone who may not understand the language, hard of hearing etc, sometimes they might send a wheelchair and that's all the assistance you get !
But note not all airlines will provide that service.. especially the US ones.
If you want assistance, then you need to request for it on your reservations.
You would request a MAAS .. which stands for Meet and Assist. If you arrive on one airline and depart on another, you have to request MAAS with the arriving airline. Though it may just be a representative to assist someone who may not understand the language, hard of hearing etc, sometimes they might send a wheelchair and that's all the assistance you get !
But note not all airlines will provide that service.. especially the US ones.
Jul 14, 2012, 8:11 am
#10
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I have deleted posts which are snarky, do not relate to the substantive discussion of the thread, or are personal comments on another FTer. Let's stick to the topic at hand, please, without personal comments about other posters. Thanks!!
Jul 15, 2012, 3:23 pm
#11
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You will not be met by a TG agent upon arrival of your UA flight. You'll be on your own to navigate to the Senator lounge and then back to Terminal E to your TG departure gate.
Mar 6, 2014, 9:49 pm
#13
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Mar 6, 2014, 10:09 pm
#14
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So ZRH do have escorts for TG F passengers?
Do they take your luggage from the belt and carry it through customs to taxi or railway station?
or just walk with you from E Terminal through underground train and passport control (any fast track?) to baggage claim?
Do they take your luggage from the belt and carry it through customs to taxi or railway station?
or just walk with you from E Terminal through underground train and passport control (any fast track?) to baggage claim?
Last edited by BinSabai; Mar 7, 2014 at 9:13 pm
Mar 6, 2014, 10:22 pm
#15
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Why so confused? In Thailand, the TG escorts take you around all the lines. I believe European airports do have lines for things such as passport control and transit security, non?