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Old May 16, 11, 10:58 pm   #1
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Email alerts a day later?

I'm getting email alerts on stuff I already know about/checked. Some of them are way old.

Cheers.
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Sharon
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Old May 17, 11, 2:54 pm   #2
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Hi Sharon,

It's been pointed out that many types of alerts would be sent out as they were generated; only thread subscriptions that specify a daily alery would come on a daily basis.

If you are experiencing a substantial delay in all your alerts, please let me know. If this is a problem across multiple users, we will have tech look into it.

Thanks,

Paul
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Old May 18, 11, 6:30 pm   #3
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Hello,

This appears to be affecting IB somewhat widely. Thank you for raising this, and I will update as I have information for you!

Is anyone who's being affected by this NOT using Gmail or AOL?

Paul
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Old May 19, 11, 11:16 am   #4
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We believe this to be resolved. If you are still having slow email alert response times, please let me know!

Paul
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