Marriott Chiang Mai (former Le Meridien), Thailand [Master Thread]
#361
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,126
I'm planning an award stay here in November. It'll be just me. I'd really like a non-smoking king room. Unfortunately, the only rooms available on points are non-smoking 2 single beds or smoking king rooms. Non-smoking king rooms are available for sale, and are available for points at other times of the year, but not the week I'm planning stay. What should I book to get the biggest chance of a non-smoking king room at check in? Or should I not count on that?
#362
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,238
I'm planning an award stay here in November. It'll be just me. I'd really like a non-smoking king room. Unfortunately, the only rooms available on points are non-smoking 2 single beds or smoking king rooms. Non-smoking king rooms are available for sale, and are available for points at other times of the year, but not the week I'm planning stay. What should I book to get the biggest chance of a non-smoking king room at check in? Or should I not count on that?
#363
Join Date: May 2010
Location: Earth ... for now
Programs: UA 2MM * Marriott Ambassador LT Titanium * IHG Diamond Ambassador * Hilton Diamond *
Posts: 1,794
Never stayed there on points, so I do not know if those bookings are treated differently than the Revenue reservations, as far as the suite upgrade priorities are concerned.
#364
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,526
When you are booking the reservation, just check off the box that says "I am booked for a room with 2 beds, but would prefer a king" or words to that effect. Shows up on every reservation.
#365
formerly known as 2lovelife
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
That's usually the case, but it depends when it will be in November. If it is toward the beginning of the month, during Loi Krathong, the hotel will most likely be full, so it might not have a lot of flexibility.
Never stayed there on points, so I do not know if those bookings are treated differently than the Revenue reservations, as far as the suite upgrade priorities are concerned.
Never stayed there on points, so I do not know if those bookings are treated differently than the Revenue reservations, as far as the suite upgrade priorities are concerned.
Upgrade policy is the safe for both types of booking at this hotel.
#366
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,225
I've stayed here on points and by paying... got upgraded to suite both times so that is not an issue. Property does get a ton our tour groups though and is hot domestic tourist destination so often gets packed. Last time I was there I wanted to extend but couldn't because hotel fully booked for a Thai corporate retreat.
I would just email and/ or call hotel in advance for your preference for bed type as a request. I do that for about 50% of my stays when w family in general and usually it pays dividends.
As fyi this is property where worthwhile tonupgrade to club if you are not plat -- breakfast buffet too chaotic when tour groups come and club service wonderful.
I would just email and/ or call hotel in advance for your preference for bed type as a request. I do that for about 50% of my stays when w family in general and usually it pays dividends.
As fyi this is property where worthwhile tonupgrade to club if you are not plat -- breakfast buffet too chaotic when tour groups come and club service wonderful.
#367
Join Date: May 2010
Location: Earth ... for now
Programs: UA 2MM * Marriott Ambassador LT Titanium * IHG Diamond Ambassador * Hilton Diamond *
Posts: 1,794
Originally Posted by UASPG
"Never stayed there on points, so I do not know if those bookings ..."
The issue that I had brought up was full occupancy (Loi Krathong), which gives the hotel less flexibility for upgrades. If there are too many Platinum guests (the Marriott Platinum & Platinum Premier are now also part of the group) staying at the hotel, in addition of booked suites, I assume that they have a look at the list of the incoming guests to determine who is getting the suites.
Last edited by UASPG; Aug 26, 2017 at 8:47 am
#368
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,257
Trying to book award stay that begins 31-Dec. Can't do it online and they are forcing me to call. Why? Are they going to stick me with the compulsory 5,999 THB New Years Eve Gala dinner even though booking with points? Marriott doesn't do this to me.
#370
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,257
So I bit the bullet and called (I hate talking to humans!). Rooms were available and I made a booking. During the process, the woman on the phone mentioned the NYE Gala Dinner. I asked if it was compulsory and she said it was optional and I was "invited to this exclusive event". I receive my email confirmation and it clearly states the thing is compulsory.
#374
formerly known as 2lovelife
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
#375
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,795
You mean, "Are the terms and conditions going to be the same as those published on the website?" Why would you expect otherwise?