Starwood and Wifi or free internet? Your Thoughts?
Mar 26, 2008, 11:06 am
#16
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I would like to have a bucket of fifties delivered to my desk every day I log into Flyertalk. Why do you think I can't get that? After all, I'm a Flyertalk Evangelist and have been doing this for the last eight years. 
Sorry for the joke, but as long as this is a revenue source for hotels, I don't think they are going to go for SPG handing out free internet service to anyone, regardless of their status.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Sorry for the joke, but as long as this is a revenue source for hotels, I don't think they are going to go for SPG handing out free internet service to anyone, regardless of their status.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 26, 2008, 11:13 am
#17
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
I would like to have a bucket of fifties delivered to my desk every day I log into Flyertalk. Why do you think I can't get that? After all, I'm a Flyertalk Evangelist and have been doing this for the last eight years.
Sorry for the joke, but as long as this is a revenue source for hotels, I don't think they are going to go for SPG handing out free internet service to anyone, regardless of their status.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Sorry for the joke, but as long as this is a revenue source for hotels, I don't think they are going to go for SPG handing out free internet service to anyone, regardless of their status.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Has any decision been made on free internet in the Aloft properties?
Mar 26, 2008, 11:29 am
#18
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Los Angeles & Orange County, CA
Programs: Wouldn't you like to know?!
Posts: 23,822
Mar 26, 2008, 11:32 am
#19
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I don't get around much to our competitors, but I do live vicariously through your (FT'ers) experiences there. Those do not seem to indicate an industry-wide change to free internet at upscale properties from what I read.Free internet will be a brand standard for both the aloft and element brands in North America when they launch. We will have to see if that standard is developed for these same brands in other divisions as these two brands unfold.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 26, 2008, 11:35 am
#20
Join Date: Apr 2005
Location: Toronto
Programs: AC SE MM, Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,101
Maybe instead a partnership with someone like Wayport/Boingo where we can make an annual subscription would be a more reasonable request?
Mar 26, 2008, 11:48 am
#21
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Los Angeles & Orange County, CA
Programs: Wouldn't you like to know?!
Posts: 23,822
I'd also like to point out that many Starwood hotels offer free internet in their lobby.
Mar 26, 2008, 12:40 pm
#22
Join Date: Apr 2006
Location: IAD
Programs: UA GS, Avis CHM, Marriott & SPG & PC Plat., Hyatt & Hilton Diamond
Posts: 4,547
Mar 26, 2008, 12:55 pm
#23
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Mar 26, 2008, 1:12 pm
#24
Join Date: Mar 2007
Location: Somewhere near BWI
Programs: DL DM, HH Dia, SPG Gold, MR Plat, Hertz PC
Posts: 3,654
Or possibly the fact that HHonors members, for example, can choose free HSIA as a perk depending on the what their My Way preferences are for each chain within the Hilton line.
Mar 26, 2008, 1:25 pm
#25
FlyerTalk Evangelist
Join Date: Dec 2004
Location: Sacramento
Programs: UA 2MM/GS; SPG Lifetime Plat; MHC Lifetime; Tar Heel forever; and I "Dig the Pig" at Piggly Wiggly
Posts: 12,152
We can put all we want on our wish list, but Santa is only going to bring some of it.....and so are the hotels.
Mar 26, 2008, 1:35 pm
#26
Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 100K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 3,146
This is actually one of my pet peeves: Hotels that charge their paying guests for Internet access in their room, yet offer the same thing for free in the lobby to anybody walking in off the street! I know why they do it (because they can), but it just seems strange to charge customers for something you're giving away free to everybody else....
Mar 26, 2008, 1:46 pm
#27
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
We would all like more of everything, at lower rates. Priorities, gentlemen. How many times have we been surveyed on this stuff? It's not as if Starwood isn't paying attention.
Mar 26, 2008, 1:58 pm
#28
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
This is actually one of my pet peeves: Hotels that charge their paying guests for Internet access in their room, yet offer the same thing for free in the lobby to anybody walking in off the street! I know why they do it (because they can), but it just seems strange to charge customers for something you're giving away free to everybody else....
Mar 26, 2008, 2:18 pm
#29
Join Date: Jul 2007
Location: LAX
Programs: 3 million miles LIFETIME PLT AADVANTAGE/LIFETIME SPG PLT!! 25 years member /PRESIDENT'S CLUB HERTZ
Posts: 114
Dear Martinsu....
You are right about going to club when of course the club is open on weekends...I am off to the Sheraton NYC TOWERS this weekend and for the past 2 years they have been closing the club floor.....
then no breakfast and no appetizers and no web....
I have been a customer of this property for over 14 years and I do get breakfast coupon for the restaurant downstairs..
When I do go to an hotel I really want to enjoy my room or suite and use the dsl.... and By the way don t you think wireless DSL will be a great addition at Westin .W...Sheraton.....A lot of Four points have already wireless dsl....and all free...why only Four points....
You are right about going to club when of course the club is open on weekends...I am off to the Sheraton NYC TOWERS this weekend and for the past 2 years they have been closing the club floor.....
then no breakfast and no appetizers and no web....
I have been a customer of this property for over 14 years and I do get breakfast coupon for the restaurant downstairs..
When I do go to an hotel I really want to enjoy my room or suite and use the dsl.... and By the way don t you think wireless DSL will be a great addition at Westin .W...Sheraton.....A lot of Four points have already wireless dsl....and all free...why only Four points....
Mar 26, 2008, 2:22 pm
#30
Join Date: Jul 2007
Location: LAX
Programs: 3 million miles LIFETIME PLT AADVANTAGE/LIFETIME SPG PLT!! 25 years member /PRESIDENT'S CLUB HERTZ
Posts: 114
Do a partnership with ATT like the new contract ATT got with Starbucks in the USA to replace the stupid Tmobile company....
Now ATT customer will be able to use free internet from any starbucks or if you are not ATT and you buy something you will get a 2 hours free dsl....
even Mc Donald's give you free dls ....Come on Mr Starwood CEO
give us our free dls at least for every PLATINUM PREFERRED we are you bread and butter......
Now ATT customer will be able to use free internet from any starbucks or if you are not ATT and you buy something you will get a 2 hours free dsl....
even Mc Donald's give you free dls ....Come on Mr Starwood CEO
give us our free dls at least for every PLATINUM PREFERRED we are you bread and butter......