We are not rabid. Are we? [Marriott CEO describing SPG elites]
#16
FlyerTalk Evangelist
Original Poster
Join Date: May 2001
Posts: 10,969
The SPG program is definitely a lot more fun. I am a Lifetime Platinum with Marriott and Lifetime Gold with SPG. Point-wise, SPG is really not as good anymore after recent devaluations. However, the promos are more fun, the benefits are more interesting and the social media team is a lot better! No wonder we are rabid
#17
Join Date: Dec 2006
Programs: United 1K, *wood LT Plat
Posts: 825
Or perhaps it is an event? Was he at some point forced to recognize that a strong loyalty program such as SPG can indeed foster "rabid" brand loyalty, which is golden in his business? Will this impact (perhaps positively) how the program merger is approached?
I, for one, am encouraged by such a remark.
I, for one, am encouraged by such a remark.
And, I think a lot of folks who had to interact with me after the merger was announced would have wished that I was merely rabid
#18
Join Date: Feb 2001
Location: somewhere north of stateside...
Posts: 4,153
Fervent might have been a better word choice.
Even as a long-time SPG guy, I'll point out that if passion for the SPG program doesn't translate to higher profits Sorenson has little reason to care. The SPG employees have had ample calendar time to make their argument to Marriott execs.
Even as a long-time SPG guy, I'll point out that if passion for the SPG program doesn't translate to higher profits Sorenson has little reason to care. The SPG employees have had ample calendar time to make their argument to Marriott execs.
Entirely agree, though, that if its not resulting in anything, they make take some of the SPG social media/branding strengths and move them over, but changes to the program will concern them less.
#19
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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Rabid = has rabies, so he doesn't want us to bite him.
Maybe the new names for frequent sleeper tiers are going to be based on diseases: leprosy, syphilis, elephantitis, etc.
Maybe the new names for frequent sleeper tiers are going to be based on diseases: leprosy, syphilis, elephantitis, etc.
#20
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,036
Stay Rabid My Friends...
#21
Join Date: Sep 2001
Location: SFO
Programs: UA1k3.00mm;AAex-EXP;Hy Glob;Acc Plt;HH Dia;Onyx Plt;Mar LT Tit;IHG DiAm;RR P;RRA G;BW D;Hcom G
Posts: 2,759
Fervent might have been a better word choice.
Even as a long-time SPG guy, I'll point out that if passion for the SPG program doesn't translate to higher profits Sorenson has little reason to care. The SPG employees have had ample calendar time to make their argument to Marriott execs.
Even as a long-time SPG guy, I'll point out that if passion for the SPG program doesn't translate to higher profits Sorenson has little reason to care. The SPG employees have had ample calendar time to make their argument to Marriott execs.
#22
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
I am sure he meant to say "Rabid SPG Fanboys" but he restrained himself.
#23
Join Date: Aug 2008
Location: USA
Programs: SPG Platinum (100)
Posts: 517
I'm fine with rabid. I'm fine with whatever he calls us as long as he respects our business and what we contribute to his bottom line.
I have to say that my experiences so far as an MR Plat have been quite positive. Status recognition was automatic and benefits were extended without me, as a customer, having to ask.
I have to say that my experiences so far as an MR Plat have been quite positive. Status recognition was automatic and benefits were extended without me, as a customer, having to ask.
#24
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,197
If people here are not rabid, I am not sure what what other group would be considered ... Marriott as been fair so far as well in my stays/ in program benefits overall. I hope they'll do right thing but the surprise is too bad - how did Marriott not know how loyal and rabid its elites are?
Perhaps because it is harder to be plat Starwood than Marriott. The more I delve into Marriott program the more I realize how easy it is to hit plat.
The only downside I have run into when staying at Marriott properties is lack of free breakfasts in resorts (key for me). I truly hope they don't get rid of that for Starwood props and instead add that benefit across the board.
Was trying to book a stay today at JW 'Marriott Phuket. They said no to free breakfast so I booked a Starwood property elsewhere. If they get rid of that benefit I'll just stay at Aman or Shangri La from now on
Perhaps because it is harder to be plat Starwood than Marriott. The more I delve into Marriott program the more I realize how easy it is to hit plat.
The only downside I have run into when staying at Marriott properties is lack of free breakfasts in resorts (key for me). I truly hope they don't get rid of that for Starwood props and instead add that benefit across the board.
Was trying to book a stay today at JW 'Marriott Phuket. They said no to free breakfast so I booked a Starwood property elsewhere. If they get rid of that benefit I'll just stay at Aman or Shangri La from now on
#25
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,110
FWIW - If I were Arne I would have used passionate vs. rabid.
Cheers.
#26
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,197
It takes ten full years to hit SPG LTP. Marriott can be done in a couple of years.
As for regular plat, Aside from nights actually stayed in a hotel, I have been surprised at other ways of getting nights... credit card spend or for arranging business meetings (gets ten nights). Plus there are far more Marriott related properties (and cheaper ones) around the world than the relatively limited footprint of Starwood. Rollover nights.
So yes it is easier to get plat for Marriott and definitely easier for lifetime. Obviously some Marriott plats do spend a lot too, and my observations are not meant to put them down in anyway, but I think you'll see the loyalty of SPG members gererally are more rabid that Marriott ones.
As for regular plat, Aside from nights actually stayed in a hotel, I have been surprised at other ways of getting nights... credit card spend or for arranging business meetings (gets ten nights). Plus there are far more Marriott related properties (and cheaper ones) around the world than the relatively limited footprint of Starwood. Rollover nights.
So yes it is easier to get plat for Marriott and definitely easier for lifetime. Obviously some Marriott plats do spend a lot too, and my observations are not meant to put them down in anyway, but I think you'll see the loyalty of SPG members gererally are more rabid that Marriott ones.
#27
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
kind of like some not liking FT using Evangelist, but the use comes from silicon valley
https://en.wikipedia.org/wiki/Guy_Kawasaki
https://en.wikipedia.org/wiki/Guy_Kawasaki
He popularized the word evangelist in marketing the Macintosh and the concepts of evangelism marketing and technology evangelism.[3][4]
#28
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Technically, I suppose, but it's pretty difficult to rack up 2M points (the other requirement for MR LTP in addition to 750 nights) in short order. I haven't done it in many years of MR Plat membership, and almost certainly will not prior to merger of the programs.
#29
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
#30
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,110
It takes ten full years to hit SPG LTP. Marriott can be done in a couple of years.
As for regular plat, Aside from nights actually stayed in a hotel, I have been surprised at other ways of getting nights... credit card spend or for arranging business meetings (gets ten nights). Plus there are far more Marriott related properties (and cheaper ones) around the world than the relatively limited footprint of Starwood. Rollover nights.
So yes it is easier to get plat for Marriott and definitely easier for lifetime. Obviously some Marriott plats do spend a lot too, and my observations are not meant to put them down in anyway, but I think you'll see the loyalty of SPG members gererally are more rabid that Marriott ones.
As for regular plat, Aside from nights actually stayed in a hotel, I have been surprised at other ways of getting nights... credit card spend or for arranging business meetings (gets ten nights). Plus there are far more Marriott related properties (and cheaper ones) around the world than the relatively limited footprint of Starwood. Rollover nights.
So yes it is easier to get plat for Marriott and definitely easier for lifetime. Obviously some Marriott plats do spend a lot too, and my observations are not meant to put them down in anyway, but I think you'll see the loyalty of SPG members gererally are more rabid that Marriott ones.
FWIW - Marriott used to have a 12-year requirement in addition to the 750/2Mill. I've always wondered if SPG had a year requirement when they started their program because MAR did w/ theirs. MAR dropped year requirement a few years ago.
I'm wondering under the new program (especially if they combine nights/points between the 2 programs) if it will be back to years/lot of nights/lot of points. I'm current LTP, but if they up the levels (and don't grandfather) because of merging nights/stays then I could potentially drop a level because my overall SPG nights are a lot less than my MAR nights. Same happened w/ the UA/CO merger w/ me. I'd never flown CO so when they counted both didn't really help me any. Guess we'll find out next year.
Re: the meetings trick. I think that's literally so miniscule & even on FT doesn't have a gazillion FTers doing it, especially since they have to search for properties that have cheap rates & participate. The credit card spend (1 night for every $3K of hotel spend) could help - if one has a Chase Visa or even 15 nights towards status. If someone is required to use a corporate credit card that's out the window. There are more Marriott brands than SPG brands, but it still requires one's BIB (butt in bed) for a lot of the nights.
It may not be the "norm," but it's available - and plenty seem to take advantage, no? And yes, CC spend and rollover can make MR Plat a lot more attainable that it may seem at first blush. Having said that, I think the SPG AmEx is good for five nights of credit, putting SPG Plat at just 45 nights.
Technically, I suppose, but it's pretty difficult to rack up 2M points (the other requirement for MR LTP in addition to 750 nights) in short order. I haven't done it in many years of MR Plat membership, and almost certainly will not prior to merger of the programs.
Technically, I suppose, but it's pretty difficult to rack up 2M points (the other requirement for MR LTP in addition to 750 nights) in short order. I haven't done it in many years of MR Plat membership, and almost certainly will not prior to merger of the programs.
So yeah, Marriott does have some additional ways to get to Plat but I'd question whether it's easy to do so. Still, doesn't hurt.
FWIW - When I responded above to SHLTP I was really thinking more along the lines of SPG elite status you can get w/ stays or nights, whereas w/ Marriott it's just nights. SPG Gold: 10 stays or 25 nights & Basic SPG Plat at 25 stays or 50 nights, which is less than MAR.
Probably because just like w/ UA million mile status where I flew 1mil miles BIS (butt in seat), I got my LTP status the old-fashioned way - BIB w/ no rollovers, credit card elite nights, or fake mtgs so I was thinking linearly.
Anyway, you've both clarified/answered my confusion on his comment so thanks for that!
Cheers.