Hyderabad Westin, India [Master Thread]
Hyderabad Westin, India [Master Thread]
Feb 1, 2010, 12:15 am
#2
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
Feb 11, 2010, 7:31 am
#5
Join Date: Jan 2004
Location: Scottsdale, AZ
Programs: AA EXP, SPG Plat
Posts: 1,472
I am at the Hyderabad Mindspace property now. It is a very nice property in my opinion. Here are some notes that might help:
- I arranged a car from the airport to the hotel by the hotel for 2100 INR ($45 USD). The hotel has an associate that works in the airport and met me at the gate and took me to my car.
- Given the unfortunate incidents in India last year, the hotel is quite mindful of security. Even though I was in the hotel's car with the hotel's driver, we were stopped prior to entering the grounds where my bags were checked, and the underside of the car was checked. My bags were then again checked at the door and I needed to walk through a metal detector prior to entering the hotel. At no time did I feel unsafe in or about the property and this didn't inconvenience me at all, so it is a plus in my mind.
- I am a lowly SPG Gold (Convert from Hilton as of 1/1 and I won't make Platinum until later in the year). With that being said, the hotel manager came over when I checked in to greet me, assure me that I was given the best possible room, thanked me for my loyalty and let me know to contact him personally if I needed anything.
- I was given a corner suite which looks like a nice upgrade when looking at the fire escape chart. I have a separate tub / shower, and everything is very upscale
- Some chocolates and a bottle of champagne were waiting in my room for me ^
- I ordered room service for dinner, everything was great
If this is what SPG service is like then Hilton HHonors will only be a memory...
- I arranged a car from the airport to the hotel by the hotel for 2100 INR ($45 USD). The hotel has an associate that works in the airport and met me at the gate and took me to my car.
- Given the unfortunate incidents in India last year, the hotel is quite mindful of security. Even though I was in the hotel's car with the hotel's driver, we were stopped prior to entering the grounds where my bags were checked, and the underside of the car was checked. My bags were then again checked at the door and I needed to walk through a metal detector prior to entering the hotel. At no time did I feel unsafe in or about the property and this didn't inconvenience me at all, so it is a plus in my mind.
- I am a lowly SPG Gold (Convert from Hilton as of 1/1 and I won't make Platinum until later in the year). With that being said, the hotel manager came over when I checked in to greet me, assure me that I was given the best possible room, thanked me for my loyalty and let me know to contact him personally if I needed anything.
- I was given a corner suite which looks like a nice upgrade when looking at the fire escape chart. I have a separate tub / shower, and everything is very upscale
- Some chocolates and a bottle of champagne were waiting in my room for me ^
- I ordered room service for dinner, everything was great
If this is what SPG service is like then Hilton HHonors will only be a memory...
Feb 11, 2010, 6:39 pm
#6
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Thank you omegadeal for the review.
Dear members,
I have a brochure introducing this property in pdf format which I can share with the members over here.
Do write to me if you need it.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
Dear members,
I have a brochure introducing this property in pdf format which I can share with the members over here.
Do write to me if you need it.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
Mar 6, 2010, 8:42 am
#8
Join Date: Jan 2010
Location: Boston
Programs: UA 1K
Posts: 111
Had a meal there two nights ago at the buffet. For those whose opinion of hotel buffets are by-the-ton food options that are overcooked, try out some of the hotel buffets at top Indian hotels. The Westin is no exception. Supremely attentive staff (all part of the hotel opening team), and amazing food. Next time, I'm going to stay here (SPG Gold).
Mar 6, 2010, 9:18 am
#9
Original Poster
Join Date: Jan 2010
Posts: 45
Had a meal there two nights ago at the buffet. For those whose opinion of hotel buffets are by-the-ton food options that are overcooked, try out some of the hotel buffets at top Indian hotels. The Westin is no exception. Supremely attentive staff (all part of the hotel opening team), and amazing food. Next time, I'm going to stay here (SPG Gold).
I'm looking forward to eating most of my meals in the Italian restaurant, Prego.
Not that I'm a big beef person, but I'm anxious to see how they setup an Italian restaurant with absolutely no beef.
Mar 7, 2010, 8:20 am
#10
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
You're making me even more frustrated at myself for not getting in on the referral program which would have given me Elite Gold status when I stayed there in a few weeks.
I'm looking forward to eating most of my meals in the Italian restaurant, Prego.
Not that I'm a big beef person, but I'm anxious to see how they setup an Italian restaurant with absolutely no beef.
I'm looking forward to eating most of my meals in the Italian restaurant, Prego.
Not that I'm a big beef person, but I'm anxious to see how they setup an Italian restaurant with absolutely no beef.
Mar 7, 2010, 10:18 am
#12
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
Mar 25, 2010, 3:36 pm
#14
Original Poster
Join Date: Jan 2010
Posts: 45
If you have a chance to stay there, do so.
The hotel was quite nice - and while all hotels have issues... The ones there were quite minor and I've already given them feedback.
Everyone there was so incredibly friendly and genuinely wanted to take excellent care of the people staying there. It was quite impressive.
The hotel was quite nice - and while all hotels have issues... The ones there were quite minor and I've already given them feedback.
Everyone there was so incredibly friendly and genuinely wanted to take excellent care of the people staying there. It was quite impressive.
Mar 25, 2010, 8:59 pm
#15
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Thank you for your feedback, JBauer24.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd