Disney Orlando: Dolphin or Swan? 2007-present [Master Thread]
#106
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,008
My 5 night stay ended yesterday and I got my folio this morning - no resort fee. There was also no fee on the folio from Monday, for my 2 free weekend night stay, and I expect none tomorrow for my final FWN.
There is an $11 nightly parking charge that didn't exist last time I stayed though, quite surprising/unfortunate.
There is an $11 nightly parking charge that didn't exist last time I stayed though, quite surprising/unfortunate.
#107
Join Date: Jul 2010
Programs: SPG Plat, UA 1K, AA Plat
Posts: 4
I stayed at both the Dolphin and Swan this year. The rooms were not great. The Swan was out of suites so they only upgraded us to an "Alcove" room that was just a bigger regular room. The Swan did waive the resort fee and also didn't charge us for parking (not sure if this was intentional or not).
We also went to Universal and stayed at the nearby Westin Imagine. Much nicer and newer property, got upgraded to a suite.
We also went to Universal and stayed at the nearby Westin Imagine. Much nicer and newer property, got upgraded to a suite.
#110
Join Date: Sep 2002
Posts: 418
We are staying at the Swan now with a convention. We are platinum, still had to pay resort fee, and get no platinum benefits because we paid convention rate!! This hotel is sold out, but I could still get room at dolphin for 7$ more than paying now, and get platinum benifits(free breakfast!)! Past the cancelation date, but I will not make this mistake again!! Not happy!
#112
Join Date: Jun 2010
Posts: 139
http://www.flyertalk.com/forum/starw...enefit-16.html
Overall, breakfast was very good and we especially enjoyed the fresh juices at Fresh at the Dolphin. I've stayed at these properties on average a couple of times over the last 10+ years, but this was the first time we really did sit-down breakfasts. We ended up paying each day, including tip, about $30 (2 adults (comped but $5 upgrade) & 1 child) total for breakfast.
#114
Join Date: Jun 2010
Posts: 139
ma91pmh,
The resort fee was waived at both the Swan and the Dolphin. At check-in we were told this proactively by the front-desk person and it never showed up on the bill. I had to use the higher speed wifi at the Swan and that did show up (six times) on the bill, but was removed immediately when I brought it to the attention of the front desk.
We really liked the breakfast at Fresh. We skipped Garden Grove because it didn't seem as...fresh (the pancakes were not made to order at GG and in my quick peek I didn't see the freshly juiced drinks we really enjoyed at Fresh). When we sat down to breakfast our first day, the server explained that the complimentary continental breakfast included the cold items at the buffet (muffins, pastries, cut fruit, yogurt with granola, some cereals and the juices) plus oatmeal and grits. So the $5 upgrade was for the pancakes and waffles, made-to-order eggs and omelets, carved meats, pre-made scrambled eggs, potatoes and bacon. My husband and I happily did the $5 upgrade each day and my four-year old was charged $11.95 each day, which also included the orange juice & coffee and tea served by the waiter. I believe full price at Fresh for the buffet is $19.95 for adults. They also had an a la carte menu, but that was not offered to us on the comped breakfast and it seemed most people in the restaurant tended to go with the buffet.
It's definitely true that the staff is still getting a handle on how the plat breakfast is being implemented. I was told that by just about every front desk person who mentioned the topic, but it was, after all, only about two weeks after the perk was effective and I thought they did a great job with it.
Biz
The resort fee was waived at both the Swan and the Dolphin. At check-in we were told this proactively by the front-desk person and it never showed up on the bill. I had to use the higher speed wifi at the Swan and that did show up (six times) on the bill, but was removed immediately when I brought it to the attention of the front desk.
We really liked the breakfast at Fresh. We skipped Garden Grove because it didn't seem as...fresh (the pancakes were not made to order at GG and in my quick peek I didn't see the freshly juiced drinks we really enjoyed at Fresh). When we sat down to breakfast our first day, the server explained that the complimentary continental breakfast included the cold items at the buffet (muffins, pastries, cut fruit, yogurt with granola, some cereals and the juices) plus oatmeal and grits. So the $5 upgrade was for the pancakes and waffles, made-to-order eggs and omelets, carved meats, pre-made scrambled eggs, potatoes and bacon. My husband and I happily did the $5 upgrade each day and my four-year old was charged $11.95 each day, which also included the orange juice & coffee and tea served by the waiter. I believe full price at Fresh for the buffet is $19.95 for adults. They also had an a la carte menu, but that was not offered to us on the comped breakfast and it seemed most people in the restaurant tended to go with the buffet.
It's definitely true that the staff is still getting a handle on how the plat breakfast is being implemented. I was told that by just about every front desk person who mentioned the topic, but it was, after all, only about two weeks after the perk was effective and I thought they did a great job with it.
Biz
#115
Join Date: Oct 2004
Programs: HHonors, Delta
Posts: 222
ma91pmh,
The resort fee was waived at both the Swan and the Dolphin. At check-in we were told this proactively by the front-desk person and it never showed up on the bill. I had to use the higher speed wifi at the Swan and that did show up (six times) on the bill, but was removed immediately when I brought it to the attention of the front desk.
fthe perk was effective and I thought they did a great job with it.
Biz
The resort fee was waived at both the Swan and the Dolphin. At check-in we were told this proactively by the front-desk person and it never showed up on the bill. I had to use the higher speed wifi at the Swan and that did show up (six times) on the bill, but was removed immediately when I brought it to the attention of the front desk.
fthe perk was effective and I thought they did a great job with it.
Biz
#116
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
Thinking of staying at Swan or Dolphin for just 2 nights with my wife/kid(5 yo).
my plan is
1st evening/night : dinner at downtown Disney
2nd day: Magic Kingdom (9:00-15:00) + MGM( few hours in the evening)
3rd day: Magic Kingdom or MGM (until 3 PM)
We will take a taxi to/from airport as we may not use a car during our stay at WDW.
Taxi is ready in front of both hotels? or only Dolphin?
my plan is
1st evening/night : dinner at downtown Disney
2nd day: Magic Kingdom (9:00-15:00) + MGM( few hours in the evening)
3rd day: Magic Kingdom or MGM (until 3 PM)
We will take a taxi to/from airport as we may not use a car during our stay at WDW.
Taxi is ready in front of both hotels? or only Dolphin?
#117
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
For some reason, both hotels don't really use "taxis" but always says "it's going to be a bit of wait for a taxi but there is also a car service". There must be some kick-back but I didn't care as there didn't seem to be a $ difference between the car service and taxi.
#118
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
Disney Orlando: Dolphin or Swan? 2007-present [Master Thread]
I just had from a 2-night stay at the Swan. Upgraded to a deluxe suite, which was a regular room connected to a huge living room/dining room, kitchen, and separate full bath/shower.
Was told resort few was waived, but it still ended up on the bill, which they removed when I checked out.
Buy-up to full buffet was $7/person.
Hotel was nice, but the next stay was at the Sheraton Vistana Villas which way wife preferred and the kids loved the pool area.
If the intent is to go to Disney, which was ours for the first 2-days, the Swan is very convenient.
Was told resort few was waived, but it still ended up on the bill, which they removed when I checked out.
Buy-up to full buffet was $7/person.
Hotel was nice, but the next stay was at the Sheraton Vistana Villas which way wife preferred and the kids loved the pool area.
If the intent is to go to Disney, which was ours for the first 2-days, the Swan is very convenient.
#119
Join Date: Nov 2005
Location: Central FL
Programs: DL Gold; Bonvoy Gold; HHonors Diamond; Avis Preferred, Hertz PC
Posts: 600
For some reason, both hotels don't really use "taxis" but always says "it's going to be a bit of wait for a taxi but there is also a car service". There must be some kick-back but I didn't care as there didn't seem to be a $ difference between the car service and taxi.
#120
Join Date: Mar 2007
Posts: 3,990
For some reason, both hotels don't really use "taxis" but always says "it's going to be a bit of wait for a taxi but there is also a car service". There must be some kick-back but I didn't care as there didn't seem to be a $ difference between the car service and taxi.
Cheers,