Is it now $100 to reissue expired funds?
Feb 25, 2013, 11:16 am
#1
Original Poster
Join Date: Mar 2011
Posts: 6,286
Is it now $100 to reissue expired funds?
I've noticed a couple posts on Facebook where people mention paying $100 to have expired ticketless travel funds reissued as a LUV voucher. Last I knew is was $75 (which had been fairly recently increased from $50). Can anyone verify that it's $100 now?
Mar 26, 2013, 9:23 am
#4
Join Date: Sep 2002
Posts: 396
Are they allowed to charge this fee when it is not disclosed on their Optional Travel Charges page?
http://www.southwest.com/html/custom...avel-fees.html
http://www.dot.gov/briefing-room/us-...er-protections
"Full Disclosure of Additional Fees. Airlines will also have to prominently disclose all potential fees on their websites, including but not limited to fees for baggage, meals, canceling or changing reservations, or advanced or upgraded seating."
http://www.southwest.com/html/custom...avel-fees.html
http://www.dot.gov/briefing-room/us-...er-protections
"Full Disclosure of Additional Fees. Airlines will also have to prominently disclose all potential fees on their websites, including but not limited to fees for baggage, meals, canceling or changing reservations, or advanced or upgraded seating."
Mar 26, 2013, 9:26 am
#5
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,207
Apr 29, 2013, 1:39 pm
#6
Join Date: Apr 2010
Posts: 11
How do they charge you the $100? Let's say I have $140 in my expired travel funds, will they ask me to pay $100 with my credit card to get the 140 in travel funds back or will they deduct the 100 from 140 leaving me with a LUV voucher of $40? Thanks!
Apr 30, 2013, 6:19 pm
#10
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,625
Dec 3, 2013, 9:07 am
#12
Join Date: Jan 2003
Location: NYC
Posts: 8,498
I had a reservation last year for my whole family where the fare dropped $75, so we have $75/person in TTF expiring in February, all under the same confirmation number.
Is the $100 fee charged per person, or per reservation? In other words, if I let it expire, would I be able to convert my $75 x 4 in TTF into a $200 LUV voucher? Or would the $100 fee effectively wipe out my TTF?
Is the $100 fee charged per person, or per reservation? In other words, if I let it expire, would I be able to convert my $75 x 4 in TTF into a $200 LUV voucher? Or would the $100 fee effectively wipe out my TTF?
Dec 11, 2013, 12:53 am
#14
Join Date: Aug 2012
Location: LAS
Posts: 1,525
I had a reservation last year for my whole family where the fare dropped $75, so we have $75/person in TTF expiring in February, all under the same confirmation number.
Is the $100 fee charged per person, or per reservation? In other words, if I let it expire, would I be able to convert my $75 x 4 in TTF into a $200 LUV voucher? Or would the $100 fee effectively wipe out my TTF?
Is the $100 fee charged per person, or per reservation? In other words, if I let it expire, would I be able to convert my $75 x 4 in TTF into a $200 LUV voucher? Or would the $100 fee effectively wipe out my TTF?