Fly WN 70 Times a Year (A-List Preferred) A40 Check In??!!!
Mar 20, 2011, 9:44 am
#1
Original Poster
Join Date: Feb 2009
Location: Los Angeles
Programs: SPG, Rapid Rewards, Hilton Honors
Posts: 14
Fly WN 70 Times a Year (A-List Preferred) A40 Check In??!!!
Guys,
Something is wrong in WN Land.
For all the years that A-List had been around, I never received anything higher than A19. Since the new change back in March, I have been getting random numbers. For me, it's been a bad lottery system.
Last two trips:
A25 and A40.
You had to see the people standing in front of me!! They do not look like grizzled veterans that fly every week. A couple told me they don't fly more than 3-4 times a year, and they had A-18, A-19.
Something is definitely wrong with this "upgrade" and I don't think SW has either acknowledged this or fixed the problem as of yet.
So far for me RR 2.0 has not been good, and from reading a lot of posts, many are with me.
Let me know if anyone else is having this issue.
CL
Something is wrong in WN Land.
For all the years that A-List had been around, I never received anything higher than A19. Since the new change back in March, I have been getting random numbers. For me, it's been a bad lottery system.
Last two trips:
A25 and A40.
You had to see the people standing in front of me!! They do not look like grizzled veterans that fly every week. A couple told me they don't fly more than 3-4 times a year, and they had A-18, A-19.
Something is definitely wrong with this "upgrade" and I don't think SW has either acknowledged this or fixed the problem as of yet.
So far for me RR 2.0 has not been good, and from reading a lot of posts, many are with me.
Let me know if anyone else is having this issue.
CL
Mar 20, 2011, 11:22 am
#4
Join Date: Mar 2011
Posts: 5
CL
Had the exact thing happen to me. started a post on it.
http://www.flyertalk.com/forum/south...l-not-way.html
the people in front me were NOT frequent travelers it was pretty obvious.
plain and simple it is how much paid for their ticket dictates their number. no other reason explains it.
Kirkbees
Had the exact thing happen to me. started a post on it.
http://www.flyertalk.com/forum/south...l-not-way.html
the people in front me were NOT frequent travelers it was pretty obvious.
plain and simple it is how much paid for their ticket dictates their number. no other reason explains it.
Kirkbees
Mar 20, 2011, 11:38 am
#6
Join Date: Sep 2002
Posts: 396
Transfers could have played a role. Let's say there are A- Members on an earlier flight connecting to the flight he was going to board. The A- Member would be checked in 36 hours prior to his first flight which would be earlier than the A+ Member is checked in for his flight.
Mar 20, 2011, 12:26 pm
#7
Join Date: Oct 2006
Posts: 734
When Did You Buy Your Ticket?
This problem has been documented here a number of times, including a response indicating that WN has now fixed it. I've had this happen too - my experience is that for tickets purchased prior to 3/1 the problem isn't fixed. However, for tickets purchased since around 3/7 or so when it was supposed to be fixed, I haven't had the problem. But it's hard for me to know because the ticket prices were different too before/after. So it may bet low low priced tickets are still generating high numbers even for ALPs.
Mar 20, 2011, 12:45 pm
#8
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Another data point for the thread:
BNA-ALB, tomorrow through BWI. A-19 and A-18. Typical of the numbers I usually get on this route.
Bought on 2/14.
Paid $210 OW WGA.
Same flight one month from tomorrow: $274 all in.
BNA-ALB, tomorrow through BWI. A-19 and A-18. Typical of the numbers I usually get on this route.
Bought on 2/14.
Paid $210 OW WGA.
Same flight one month from tomorrow: $274 all in.
Mar 20, 2011, 12:59 pm
#9
Original Poster
Join Date: Feb 2009
Location: Los Angeles
Programs: SPG, Rapid Rewards, Hilton Honors
Posts: 14
Agree with you Kirk (Answer for Scrooge)
Kirk,
I agree. BP has not been fixed.
However, if a person get "superiority" in line due to the price of the ticket paid, then what the hell is the purpose of being A-List Preferred?!
The entire premise of the rewards program is that we get seated after all the Business Select customers, not whomever paid full price for their ticket.
It was also reiterated that A-List Preferred would have priority over Early Bird and other A-List members.
If price determines the boarding, then Southwest needs to disclose this, plain and simple. I don't think they would be disingenuous, especially with their most loyal and profitable customers.
Scrooge, I purchased the tickets back on the 6th of March and have made zero changes since then.
Transfers can not play a role in this because its a 6:45 AM flight. My opinion.
Thank you Ink for the insight. I wish I can be as fortunate as you.
CL
I agree. BP has not been fixed.
However, if a person get "superiority" in line due to the price of the ticket paid, then what the hell is the purpose of being A-List Preferred?!
The entire premise of the rewards program is that we get seated after all the Business Select customers, not whomever paid full price for their ticket.
It was also reiterated that A-List Preferred would have priority over Early Bird and other A-List members.
If price determines the boarding, then Southwest needs to disclose this, plain and simple. I don't think they would be disingenuous, especially with their most loyal and profitable customers.
Scrooge, I purchased the tickets back on the 6th of March and have made zero changes since then.
Transfers can not play a role in this because its a 6:45 AM flight. My opinion.
Thank you Ink for the insight. I wish I can be as fortunate as you.
CL
Just checked in for my weekly SJC<>SAN flight and received a 24. FYI these tickets were purchased months ago for the cheapest fare available.
Mar 22, 2011, 5:22 am
#13
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
What is wrong is that everyone in front on me flys less than i do. Super frequent flyers should have at least some priority. They did under RR1.0.
Mar 22, 2011, 8:20 am
#15
Suspended
Join Date: Jun 2009
Posts: 3,098
Guys,
Something is wrong in WN Land.
For all the years that A-List had been around, I never received anything higher than A19. Since the new change back in March, I have been getting random numbers. For me, it's been a bad lottery system.
Last two trips:
A25 and A40.
You had to see the people standing in front of me!! They do not look like grizzled veterans that fly every week. A couple told me they don't fly more than 3-4 times a year, and they had A-18, A-19.
Something is definitely wrong with this "upgrade" and I don't think SW has either acknowledged this or fixed the problem as of yet.
So far for me RR 2.0 has not been good, and from reading a lot of posts, many are with me.
Let me know if anyone else is having this issue.
CL
Something is wrong in WN Land.
For all the years that A-List had been around, I never received anything higher than A19. Since the new change back in March, I have been getting random numbers. For me, it's been a bad lottery system.
Last two trips:
A25 and A40.
You had to see the people standing in front of me!! They do not look like grizzled veterans that fly every week. A couple told me they don't fly more than 3-4 times a year, and they had A-18, A-19.
Something is definitely wrong with this "upgrade" and I don't think SW has either acknowledged this or fixed the problem as of yet.
So far for me RR 2.0 has not been good, and from reading a lot of posts, many are with me.
Let me know if anyone else is having this issue.
CL