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can't book BDL-SMF?

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Old Jun 12, 2017, 8:33 pm
  #1  
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Join Date: Mar 2010
Posts: 616
can't book BDL-SMF?

Hey everyone...

I've been planning a west coast trip later this summer, starting with BDL-SMF. I've looked on Southwest.com multiple times, and have seen real flights up until today, when I got this error:

This form has the following errors
Published scheduled service between (Hartford - BDL) and (Sacramento - SMF) does not begin until 11/04/2017. Please select an alternate date or choose another origination/destination. Some flights may only operate on specific days of the week. View Schedules Online for additional flight information. (SW100101-MCIBP1QgQRedq-PYdPqVCg)

Did I miss something?

Edit: Dates I'm looking at are Aug 29 or 30, and when I check flight schedules, I see a full schedule listed

Second Edit: I can book on the app, not on the computer

Last edited by jco613; Jun 12, 2017 at 8:41 pm
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Old Jun 12, 2017, 8:47 pm
  #2  
 
Join Date: Mar 2011
Posts: 6,286
There are quite a few issues with the new booking system, and this appears to be one of them. Saw some posts of Facebook today with similar issues (see below).

Hopefully this will be addressed soon.
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Old Jun 13, 2017, 12:29 pm
  #3  
 
Join Date: Mar 2011
Posts: 6,286
Lots more complaints regarding the issue on social media today.

Acknowledgement of the issue on Twitter:
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Old Jun 13, 2017, 12:32 pm
  #4  
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Join Date: Sep 2002
Location: Chicagoland, IL, USA
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As I mentioned in another thread, I get this message on a desktop for a certain trip/date, but the mobile site (not the app) seems to allow purchase of the same itinerary.
toomanybooks is offline  
Old Jun 14, 2017, 8:44 am
  #5  
 
Join Date: Feb 2006
Location: Cockeysville, MD
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Posts: 9,468
I had a similar situation booking ORF-CLE via BWI. Website wouldn't allow me to view it for planning, but I could book it on Concur.
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Old Jun 14, 2017, 1:32 pm
  #6  
 
Join Date: Mar 2011
Posts: 6,286
Looks like the issue has been fixed.
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