First Class on SQ637: No snack menu!
Nov 5, 2014, 8:01 pm
#1
Original Poster
Join Date: Apr 2007
Programs: SPG Gold, Priority Club Ambassador, HHonors Gold, Krisflyer
Posts: 39
First Class on SQ637: No snack menu!
Recently travelled from NRT to SIN on SQ637. It was the (relatively) new First Class product. Still spankingly nice.
However, I was rather dismayed that for a 7h 25 min flight, there was just one meal service: lunch. I'm quite not expecting another full meal - light or otherwise - before landing,
But come on, it's quite a travesty that there was not even a snack menu.
I'm not sure how many meals are offered on the other SQ flights (SIN-NRT or NRT-SIN) on First/Business. However, I do hope that SQ looks into this glaring gap in First Class service.
However, I was rather dismayed that for a 7h 25 min flight, there was just one meal service: lunch. I'm quite not expecting another full meal - light or otherwise - before landing,
But come on, it's quite a travesty that there was not even a snack menu.
I'm not sure how many meals are offered on the other SQ flights (SIN-NRT or NRT-SIN) on First/Business. However, I do hope that SQ looks into this glaring gap in First Class service.
Nov 5, 2014, 9:42 pm
#2
Join Date: Jul 2011
Posts: 1,158
On SQ638 they had a choice of Supper and BF in First.
By the way, i reckon that most passengers on SQ637 would skip the second meal/snacks anyway. BF taken in the Hotel/Lounge, Lunch onboard, Dinner in a Restaurant in SIN. The flight times are pefect for such an arrangment.
By the way, i reckon that most passengers on SQ637 would skip the second meal/snacks anyway. BF taken in the Hotel/Lounge, Lunch onboard, Dinner in a Restaurant in SIN. The flight times are pefect for such an arrangment.
Nov 6, 2014, 10:09 am
#3
Join Date: Sep 2008
Posts: 60
I've had the same experience on SQ237 from SIN to MEL and also in F. Having just flown in from LHR earlier that evening, both my wife and I fancied a quick snack before catching up on sleep but we were told the very same, that we only had the option of having our main meal and that no snack menu was available.
The LS then asked us to wait whilst she popped across to the business glass galley where she rustled up a sandwich from their snack menu - quite strange really!
The LS then asked us to wait whilst she popped across to the business glass galley where she rustled up a sandwich from their snack menu - quite strange really!
Nov 6, 2014, 7:01 pm
#4
Join Date: Jul 2004
Location: South Africa
Posts: 86
Also, sounds rather odd that for the Melbourne segment, Business has a snack menu but First doesn't? What gives?
Wonder if anyone has flagged this matter up (NRT and MLB) to SQ?
Nov 6, 2014, 9:42 pm
#5
Join Date: Jul 2011
Posts: 1,158
I know SQ as being quite flexible and helpful with the meals arrangements in C and F, if you ask they arrange something for you.
Nov 7, 2014, 12:07 am
#6
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Why do you call those flights in question short? 7-8hrs (NRT, MEL) is sufficient in length to warrant them carrying a few snack items in F. Not saying 5 different hot and cold snack options, but something should be there and there should be no need for crew to rustle something up from C. YMMV
Nov 7, 2014, 12:15 am
#7
Join Date: Feb 2013
Location: SIN
Programs: SQ PPS, LH SEN, CX Gold, SPG Plat
Posts: 81
Last month, I treated myself to a redemption flight, First on SQ638 continuiing onto SQ12 in Suites to LAX.
My conclusion was that I should have redeemed economy on the red-eye. It was a total waste of miles to book First on that flight. There was only a breakfast type choice (called sleeper service)... see for yourself, what a shame !
Glad I had BTC'ed ! And my meal was served "as is", no satay, no caviar
So I opted to not sleep and watch TV all night drinking Krug
My conclusion was that I should have redeemed economy on the red-eye. It was a total waste of miles to book First on that flight. There was only a breakfast type choice (called sleeper service)... see for yourself, what a shame !
Glad I had BTC'ed ! And my meal was served "as is", no satay, no caviar
So I opted to not sleep and watch TV all night drinking Krug
Last edited by Durian; Nov 7, 2014 at 1:01 am
Nov 7, 2014, 1:29 am
#8
Join Date: Jul 2011
Posts: 1,158
Last month, I treated myself to a redemption flight, First on SQ638 continuiing onto SQ12 in Suites to LAX.
My conclusion was that I should have redeemed economy on the red-eye. It was a total waste of miles to book First on that flight. There was only a breakfast type choice (called sleeper service)... see for yourself, what a shame !
Glad I had BTC'ed ! And my meal was served "as is", no satay, no caviar
So I opted to not sleep and watch TV all night drinking Krug
My conclusion was that I should have redeemed economy on the red-eye. It was a total waste of miles to book First on that flight. There was only a breakfast type choice (called sleeper service)... see for yourself, what a shame !
Glad I had BTC'ed ! And my meal was served "as is", no satay, no caviar
So I opted to not sleep and watch TV all night drinking Krug
Anway, i never understood why some people prefer eating sub-standard food onboard over making use of the space for a proper sleep.
Nov 7, 2014, 1:42 am
#9
Join Date: Feb 2013
Location: SIN
Programs: SQ PPS, LH SEN, CX Gold, SPG Plat
Posts: 81
Nov 10, 2014, 1:47 am
#12
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Nov 10, 2014, 2:09 am
#13
Join Date: Jul 2011
Posts: 1,158
Online form: pretty useless and not worth the effort. To my experience you have a 50/50 chance to recieve an answer. And if you get one, it will be like "we value you feedback
but....."
Nov 10, 2014, 3:41 am
#14
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Okay the TPR part for food is a fair point and certainly something I would do in this case if flying F. VC Le Grand Dame at TPR is certainly an acceptable alternative to me over Krug on board which I could have anyway. For breakfast you could always BTC an option from the F list and have the "supper" dish served for breakfast.
That's probably the best way to optimize this experience and still get some decent sleep.
That's probably the best way to optimize this experience and still get some decent sleep.
