Changing an upgrade ticket to award ticket
#1
Original Poster
Join Date: Sep 2014
Posts: 18
Changing an upgrade ticket to award ticket
Hey guys,
Wld like to check with you all if anyone has any experience changing an upgrade ticket to an award ticket?
I bought a Y ticket, upgraded to J.
I am thinking of changing it to redeeming a J ticket outright instead, wld tt be possible?
Think I will give the SQ agent a call later, but just thot if anyone here can advise of the possibilities, in case the agent can't give the best advice?
Many thanks in advance.
Wld like to check with you all if anyone has any experience changing an upgrade ticket to an award ticket?
I bought a Y ticket, upgraded to J.
I am thinking of changing it to redeeming a J ticket outright instead, wld tt be possible?
Think I will give the SQ agent a call later, but just thot if anyone here can advise of the possibilities, in case the agent can't give the best advice?
Many thanks in advance.
#3
Original Poster
Join Date: Sep 2014
Posts: 18
Thanks Elleana. I can cancel the Y ticket but the mechanics of doing so (advised by agent) will be:
1) Cancel Y ticket and wait 2-4 weeks for refund (USD100 fee)
2) Redeposit miles used for upgrade (USD30 fee)
3) Rebook J award (without 15% online discount, as I have to do it through the agent!)
I will see how I can get them to give me the discount still...
1) Cancel Y ticket and wait 2-4 weeks for refund (USD100 fee)
2) Redeposit miles used for upgrade (USD30 fee)
3) Rebook J award (without 15% online discount, as I have to do it through the agent!)
I will see how I can get them to give me the discount still...
#4
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 639
Go call and explain to the agent. You may have to try a few times to find a helpful one
My experience is on the reverse: from award ticket to upgraded Y ticket. 15% online discount was still honoured.
My experience is on the reverse: from award ticket to upgraded Y ticket. 15% online discount was still honoured.