Likelihood of upgrade availability?
#1
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
Likelihood of upgrade availability?
Next March I have to go from Toronto to Melbourne and as thinking of giving SQ a try even though it would be somewhat longer than other alternatives. I'm thinking of buying a Y/B fare and trying to use Star Alliance points to upgrade. I have a number of routings available to me and I'm wondering in your experience if one or more routes is easier for upgrading (or am I dreaming). Options appear to include:
LHR - SIN on A380 (SQ317/308)
LHR - SIN on 777 (SQ305/306 or 322)
FRA - SIN on A380 (SQ25/26)
LAX-NRT-SIN on A380 (SQ11/12)
I'd be leaving Toronto on Friday Mar 20, returning from MEL on Saturday Mar 28.
LHR - SIN on A380 (SQ317/308)
LHR - SIN on 777 (SQ305/306 or 322)
FRA - SIN on A380 (SQ25/26)
LAX-NRT-SIN on A380 (SQ11/12)
I'd be leaving Toronto on Friday Mar 20, returning from MEL on Saturday Mar 28.
#2
Join Date: Oct 2002
Location: SIN
Programs: SQ TPP, UA 1K MM
Posts: 518
In general, the only way to upgrade Y->J on the A380 or 77W is to use KrisFlyer miles to do so.
#3
Join Date: Sep 2013
Location: London, UK
Programs: SQ KrisFlyer Elite Gold
Posts: 362
A couple of issues with that, though:
The first is that Y/B-class tickets on the A380/77W seem to be almost impossible to come by via the SQ website, even when you try to book a Flexi fare (which will usually be in E-class). This means you'll need to find a travel agent to issue you a ticket in Y/B.
Then you get to the second, more serious impediment, which is what I discovered when I tried to get a travel agent to see how much a Y/B-class ticket cost. The Y/B fare is even more expensive than a C/D-class fare, so you'd be spending less money booking yourself straight into business class, rather than using Star Alliance miles to upgrade.
On the other hand, even discounted business class tickets (i.e. D) are eligible for Star Alliance upgrade awards, so it might make more sense to use Star Alliance miles for those.
#4
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
The first is that Y/B-class tickets on the A380/77W seem to be almost impossible to come by via the SQ website, even when you try to book a Flexi fare (which will usually be in E-class). This means you'll need to find a travel agent to issue you a ticket in Y/B.
Then you get to the second, more serious impediment, which is what I discovered when I tried to get a travel agent to see how much a Y/B-class ticket cost. The Y/B fare is even more expensive than a C/D-class fare, so you'd be spending less money booking yourself straight into business class, rather than using Star Alliance miles to upgrade.
Then you get to the second, more serious impediment, which is what I discovered when I tried to get a travel agent to see how much a Y/B-class ticket cost. The Y/B fare is even more expensive than a C/D-class fare, so you'd be spending less money booking yourself straight into business class, rather than using Star Alliance miles to upgrade.
#5
Join Date: Sep 2013
Location: London, UK
Programs: SQ KrisFlyer Elite Gold
Posts: 362
Huh, looks like you're right. In principle you should be able to upgrade those fares then, but that's subject to SQ releasing upgrade award inventory to *A. Last time I emailed them, they claimed to do so, but everyone else seems to think they don't for 77Ws and A380s, so YMMV.
Last edited by chisquared; Sep 16, 2014 at 2:55 pm
#6
Join Date: Nov 2014
Posts: 1
Hi, not sure if you're still after information, but I've been trying to upgrade a SQ flight of mine for the past 5 months, and finally had some success, so it is possible!
I'm flying MEL - SIN - LHR tonight, and finally managed to use my *A miles to upgrade from Economy to Business Class on the MEL-SIN (SQ218) leg on the M&M website.
I also intentionally booked B class tickets in hope of being able to upgrade (and were only around A$50 more). After months of trying, and countless calling to M&M/SQ, I actually ended up getting the upgrade directly on the M&M upgrade page, just after OLCI opened yesterday. It's on a 77W.
Unfortunately I've been unable to upgrade the SIN-LHR leg (SQ308) on A380, and looks unlikely to happen.
So just to let you know - it definitely IS possible to use *A points to upgrade SQ flights on 77W. Maybe I just got lucky, who knows...
Hope this helps.
I'm flying MEL - SIN - LHR tonight, and finally managed to use my *A miles to upgrade from Economy to Business Class on the MEL-SIN (SQ218) leg on the M&M website.
I also intentionally booked B class tickets in hope of being able to upgrade (and were only around A$50 more). After months of trying, and countless calling to M&M/SQ, I actually ended up getting the upgrade directly on the M&M upgrade page, just after OLCI opened yesterday. It's on a 77W.
Unfortunately I've been unable to upgrade the SIN-LHR leg (SQ308) on A380, and looks unlikely to happen.
So just to let you know - it definitely IS possible to use *A points to upgrade SQ flights on 77W. Maybe I just got lucky, who knows...
Hope this helps.
#7
Join Date: Dec 2002
Location: SFO
Posts: 3,942
Ok ... this is encouraging.
I have a "Y" fare (SIN-SYD, on the 777) and will try to upgrade using *A miles in a few weeks time.
I have a "Y" fare (SIN-SYD, on the 777) and will try to upgrade using *A miles in a few weeks time.
Hi, not sure if you're still after information, but I've been trying to upgrade a SQ flight of mine for the past 5 months, and finally had some success, so it is possible!
I'm flying MEL - SIN - LHR tonight, and finally managed to use my *A miles to upgrade from Economy to Business Class on the MEL-SIN (SQ218) leg on the M&M website.
I also intentionally booked B class tickets in hope of being able to upgrade (and were only around A$50 more). After months of trying, and countless calling to M&M/SQ, I actually ended up getting the upgrade directly on the M&M upgrade page, just after OLCI opened yesterday. It's on a 77W.
Unfortunately I've been unable to upgrade the SIN-LHR leg (SQ308) on A380, and looks unlikely to happen.
So just to let you know - it definitely IS possible to use *A points to upgrade SQ flights on 77W. Maybe I just got lucky, who knows...
Hope this helps.
I'm flying MEL - SIN - LHR tonight, and finally managed to use my *A miles to upgrade from Economy to Business Class on the MEL-SIN (SQ218) leg on the M&M website.
I also intentionally booked B class tickets in hope of being able to upgrade (and were only around A$50 more). After months of trying, and countless calling to M&M/SQ, I actually ended up getting the upgrade directly on the M&M upgrade page, just after OLCI opened yesterday. It's on a 77W.
Unfortunately I've been unable to upgrade the SIN-LHR leg (SQ308) on A380, and looks unlikely to happen.
So just to let you know - it definitely IS possible to use *A points to upgrade SQ flights on 77W. Maybe I just got lucky, who knows...
Hope this helps.
#8
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Hi, not sure if you're still after information, but I've been trying to upgrade a SQ flight of mine for the past 5 months, and finally had some success, so it is possible!
I'm flying MEL - SIN - LHR tonight, and finally managed to use my *A miles to upgrade from Economy to Business Class on the MEL-SIN (SQ218) leg on the M&M website.
I also intentionally booked B class tickets in hope of being able to upgrade (and were only around A$50 more). After months of trying, and countless calling to M&M/SQ, I actually ended up getting the upgrade directly on the M&M upgrade page, just after OLCI opened yesterday. It's on a 77W.
Unfortunately I've been unable to upgrade the SIN-LHR leg (SQ308) on A380, and looks unlikely to happen.
So just to let you know - it definitely IS possible to use *A points to upgrade SQ flights on 77W. Maybe I just got lucky, who knows...
Hope this helps.
I'm flying MEL - SIN - LHR tonight, and finally managed to use my *A miles to upgrade from Economy to Business Class on the MEL-SIN (SQ218) leg on the M&M website.
I also intentionally booked B class tickets in hope of being able to upgrade (and were only around A$50 more). After months of trying, and countless calling to M&M/SQ, I actually ended up getting the upgrade directly on the M&M upgrade page, just after OLCI opened yesterday. It's on a 77W.
Unfortunately I've been unable to upgrade the SIN-LHR leg (SQ308) on A380, and looks unlikely to happen.
So just to let you know - it definitely IS possible to use *A points to upgrade SQ flights on 77W. Maybe I just got lucky, who knows...
Hope this helps.
SQ only allows M&M and TAM members to upgrade to its 77W and A380 flights.
It doesn't seem to work on other airlines' FFP.
Note that on SQ, you can also buy S class fares.
#9
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Only E/B/Y for now
#10
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422