Either supper or breakfast on 7.5 hr business class flt
#1
Original Poster
Join Date: Dec 2005
Location: SYD
Programs: VA plat EY G+ RA Hyatt Diamond
Posts: 84
Either supper or breakfast on 7.5 hr business class flt
I recently travelled on SQ 231 SIN SYD in J . it is a midnight flight.
when the FA came around she said I could only have either a supper meal OR a breakfast meal.
so on a 7.5 hr flight arriving in sydney at 11.45 I can only choose one meal.
I didn't believe it so I emailed SQ
firstly I was told that no you get supper and breakfast then I received this after querying it.
We wish to apologise for the incorrect information provided to you from our
previous correspondence. We seek your understanding that offering our
Business Class customers the choice of supper or breakfast was implemented
based on past experience and customer demand. Our night flights are
referred to as a sleeper service in order to allow customers to maximise
their rest period. As such, our cabin crew request meal orders prior to or
shortly after take off, asking if you would like to eat after take off or
before landing.
Just thought I should make it known here as Ive never heard of that in my life on any J class of that length of time.
had I known I would have eaten in the lounge but thought it would kill some time on the flight.
also very surprised that the 777-300 doesn't have a flat bed in biz.
think i should do more research before flying in future
when the FA came around she said I could only have either a supper meal OR a breakfast meal.
so on a 7.5 hr flight arriving in sydney at 11.45 I can only choose one meal.
I didn't believe it so I emailed SQ
firstly I was told that no you get supper and breakfast then I received this after querying it.
We wish to apologise for the incorrect information provided to you from our
previous correspondence. We seek your understanding that offering our
Business Class customers the choice of supper or breakfast was implemented
based on past experience and customer demand. Our night flights are
referred to as a sleeper service in order to allow customers to maximise
their rest period. As such, our cabin crew request meal orders prior to or
shortly after take off, asking if you would like to eat after take off or
before landing.
Just thought I should make it known here as Ive never heard of that in my life on any J class of that length of time.
had I known I would have eaten in the lounge but thought it would kill some time on the flight.
also very surprised that the 777-300 doesn't have a flat bed in biz.
think i should do more research before flying in future
#2
Join Date: Dec 2006
Location: BKK/SEL/YQG
Posts: 2,543
Happens on the 6-7 hour flight to ICN as well. I have stopped taking SQ on that segment, but not because of the 1 meal, but because they leave the lights on 2 hours after departure to serve people "dinner", then turn the lights on 2.5 hours before arrival for breakfast/landing. 2 hours of sleep is not what I call well rested
#3
Suspended
Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
Posts: 1,092
I recently travelled on SQ 231 SIN SYD in J . it is a midnight flight.
when the FA came around she said I could only have either a supper meal OR a breakfast meal.
so on a 7.5 hr flight arriving in sydney at 11.45 I can only choose one meal.
I didn't believe it so I emailed SQ
firstly I was told that no you get supper and breakfast then I received this after querying it.
We wish to apologise for the incorrect information provided to you from our
previous correspondence. We seek your understanding that offering our
Business Class customers the choice of supper or breakfast was implemented
based on past experience and customer demand. Our night flights are
referred to as a sleeper service in order to allow customers to maximise
their rest period. As such, our cabin crew request meal orders prior to or
shortly after take off, asking if you would like to eat after take off or
before landing.
when the FA came around she said I could only have either a supper meal OR a breakfast meal.
so on a 7.5 hr flight arriving in sydney at 11.45 I can only choose one meal.
I didn't believe it so I emailed SQ
firstly I was told that no you get supper and breakfast then I received this after querying it.
We wish to apologise for the incorrect information provided to you from our
previous correspondence. We seek your understanding that offering our
Business Class customers the choice of supper or breakfast was implemented
based on past experience and customer demand. Our night flights are
referred to as a sleeper service in order to allow customers to maximise
their rest period. As such, our cabin crew request meal orders prior to or
shortly after take off, asking if you would like to eat after take off or
before landing.
#4
Join Date: Jun 2012
Programs: LX, BA, SQ, MH
Posts: 333
I recently travelled on SQ 231 SIN SYD in J . it is a midnight flight.
when the FA came around she said I could only have either a supper meal OR a breakfast meal.
so on a 7.5 hr flight arriving in sydney at 11.45 I can only choose one meal.
I didn't believe it so I emailed SQ
firstly I was told that no you get supper and breakfast then I received this after querying it.
We wish to apologise for the incorrect information provided to you from our
previous correspondence. We seek your understanding that offering our
Business Class customers the choice of supper or breakfast was implemented
based on past experience and customer demand. Our night flights are
referred to as a sleeper service in order to allow customers to maximise
their rest period. As such, our cabin crew request meal orders prior to or
shortly after take off, asking if you would like to eat after take off or
before landing.
Just thought I should make it known here as Ive never heard of that in my life on any J class of that length of time.
had I known I would have eaten in the lounge but thought it would kill some time on the flight.
also very surprised that the 777-300 doesn't have a flat bed in biz.
think i should do more research before flying in future
when the FA came around she said I could only have either a supper meal OR a breakfast meal.
so on a 7.5 hr flight arriving in sydney at 11.45 I can only choose one meal.
I didn't believe it so I emailed SQ
firstly I was told that no you get supper and breakfast then I received this after querying it.
We wish to apologise for the incorrect information provided to you from our
previous correspondence. We seek your understanding that offering our
Business Class customers the choice of supper or breakfast was implemented
based on past experience and customer demand. Our night flights are
referred to as a sleeper service in order to allow customers to maximise
their rest period. As such, our cabin crew request meal orders prior to or
shortly after take off, asking if you would like to eat after take off or
before landing.
Just thought I should make it known here as Ive never heard of that in my life on any J class of that length of time.
had I known I would have eaten in the lounge but thought it would kill some time on the flight.
also very surprised that the 777-300 doesn't have a flat bed in biz.
think i should do more research before flying in future
Many airlines have this concept too on shortish night flights (BA or LH). I don't think this is unreasonable to offer this option as sleep is one of the most important things for business travellers and one should not waste food by catering two meals for all the passengers if history has proven that most passengers do not want two meals. However I do agree that you should research the various SQ flights if you value the meal service etc. Also if you check the SQ website it states clearly what product you are traveling on. Since SYD is considered a medium haul destination you do have the medium haul configuration on some of the flights.
Last edited by LAX888; Apr 2, 2014 at 2:53 am Reason: spelling
#5
Join Date: Jun 2012
Programs: LX, BA, SQ, MH
Posts: 333
Happens on the 6-7 hour flight to ICN as well. I have stopped taking SQ on that segment, but not because of the 1 meal, but because they leave the lights on 2 hours after departure to serve people "dinner", then turn the lights on 2.5 hours before arrival for breakfast/landing. 2 hours of sleep is not what I call well rested
#6
Join Date: Nov 2012
Location: Sydney
Posts: 267
For the SIN-SYD route both ways, the 773 with the medium haul J only flies during daytime flights so it is 'bearable' to an extent.
I actually like getting on the SQ242. J cabin is rarely full and the timing is decent enough to make most afternoon/evening functions without having to spend the night before in SIN.
I actually like getting on the SQ242. J cabin is rarely full and the timing is decent enough to make most afternoon/evening functions without having to spend the night before in SIN.
#8
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Happens on the 6-7 hour flight to ICN as well. I have stopped taking SQ on that segment, but not because of the 1 meal, but because they leave the lights on 2 hours after departure to serve people "dinner", then turn the lights on 2.5 hours before arrival for breakfast/landing. 2 hours of sleep is not what I call well rested
#9
Join Date: Apr 2009
Posts: 192
I recently travelled on SQ 231 SIN SYD in J . it is a midnight flight.
when the FA came around she said I could only have either a supper meal OR a breakfast meal.
so on a 7.5 hr flight arriving in sydney at 11.45 I can only choose one meal.
I didn't believe it so I emailed SQ
firstly I was told that no you get supper and breakfast then I received this after querying it.
We wish to apologise for the incorrect information provided to you from our
previous correspondence. We seek your understanding that offering our
Business Class customers the choice of supper or breakfast was implemented
based on past experience and customer demand. Our night flights are
referred to as a sleeper service in order to allow customers to maximise
their rest period. As such, our cabin crew request meal orders prior to or
shortly after take off, asking if you would like to eat after take off or
before landing.
Just thought I should make it known here as Ive never heard of that in my life on any J class of that length of time.
had I known I would have eaten in the lounge but thought it would kill some time on the flight.
also very surprised that the 777-300 doesn't have a flat bed in biz.
think i should do more research before flying in future
when the FA came around she said I could only have either a supper meal OR a breakfast meal.
so on a 7.5 hr flight arriving in sydney at 11.45 I can only choose one meal.
I didn't believe it so I emailed SQ
firstly I was told that no you get supper and breakfast then I received this after querying it.
We wish to apologise for the incorrect information provided to you from our
previous correspondence. We seek your understanding that offering our
Business Class customers the choice of supper or breakfast was implemented
based on past experience and customer demand. Our night flights are
referred to as a sleeper service in order to allow customers to maximise
their rest period. As such, our cabin crew request meal orders prior to or
shortly after take off, asking if you would like to eat after take off or
before landing.
Just thought I should make it known here as Ive never heard of that in my life on any J class of that length of time.
had I known I would have eaten in the lounge but thought it would kill some time on the flight.
also very surprised that the 777-300 doesn't have a flat bed in biz.
think i should do more research before flying in future
yea,there might be excess onboard because not everybody chooses to eat. Just ask the crew nicely.
#11
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 639
Quote:
Originally Posted by SirJman
Happens on the 6-7 hour flight to ICN as well. I have stopped taking SQ on that segment, but not because of the 1 meal, but because they leave the lights on 2 hours after departure to serve people "dinner", then turn the lights on 2.5 hours before arrival for breakfast/landing. 2 hours of sleep is not what I call well rested
That's what the eye shades are for!
Originally Posted by SirJman
Happens on the 6-7 hour flight to ICN as well. I have stopped taking SQ on that segment, but not because of the 1 meal, but because they leave the lights on 2 hours after departure to serve people "dinner", then turn the lights on 2.5 hours before arrival for breakfast/landing. 2 hours of sleep is not what I call well rested
That's what the eye shades are for!
Simply said, I hate overnight flights <10h doesn't matter the cabin class.