Can't figure out how to book the Singapore Stopover Holiday
Oct 7, 2011, 4:16 pm
#1
Original Poster
Join Date: May 2011
Posts: 11
Can't figure out how to book the Singapore Stopover Holiday
hello,
Maybe I'm just completely dense, but I can't figure out how to book the Singapore Stopover Holiday on the SQ website. There are plenty of links that say "click here to book" so I'm not sure what I'm doing wrong. When I click on those I just get bumped to the regular flight booking screen with no option to add a stopover or hotels.
I'm using a Mac and Safari - maybe it's my browser? Has anyone else had issues with this? Or rather, has anyone successfully booked one of these via the website recently? I really prefer to book online rather than having to call.
Thanks,
Emily
Maybe I'm just completely dense, but I can't figure out how to book the Singapore Stopover Holiday on the SQ website. There are plenty of links that say "click here to book" so I'm not sure what I'm doing wrong. When I click on those I just get bumped to the regular flight booking screen with no option to add a stopover or hotels.
I'm using a Mac and Safari - maybe it's my browser? Has anyone else had issues with this? Or rather, has anyone successfully booked one of these via the website recently? I really prefer to book online rather than having to call.
Thanks,
Emily
Oct 7, 2011, 4:56 pm
#2
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Best for you to go through a travel agent , and one that does lots of asian travel. If anything goes wrong, you have at least someone to take care of things right away.
They may also suggest other routings, and options for you to take. The SQ Stopover package may not necessarily be the best deal around.
They may also suggest other routings, and options for you to take. The SQ Stopover package may not necessarily be the best deal around.
Oct 10, 2011, 3:35 am
#4
Join Date: Jan 2005
Location: HKG / SIN
Programs: Marriott Platinum, Shangri-La Jade, IHG Platinum, TG Gold
Posts: 488
Allow me to share my recent experience :
1. Firstly, your ticket MUST already been issued ie you have an e-ticket number.
2. Log in with Krisflyer no. and password.
3. Click 'Manage your booking' - your particular flight - then you'll have the option to change seats / order special meals / book stopover hotel
1. Firstly, your ticket MUST already been issued ie you have an e-ticket number.
2. Log in with Krisflyer no. and password.
3. Click 'Manage your booking' - your particular flight - then you'll have the option to change seats / order special meals / book stopover hotel
Oct 10, 2011, 11:26 am
#6
Original Poster
Join Date: May 2011
Posts: 11
So if I am flying LAX-SIN, staying in SIN for 2 nights, and then flying SIN-HKT, and then return HKT-LAX, does that mean I have to book that multi-city ticket FIRST in order to get the Singapore Stopover Holiday?
Because online it seems like you can book while you're booking your ticket, and it would seem to me that you'd just be booking an LAX-HKT round trip and then adding a stopover in SIN (as opposed to having to book a multi city ticket).
Because online it seems like you can book while you're booking your ticket, and it would seem to me that you'd just be booking an LAX-HKT round trip and then adding a stopover in SIN (as opposed to having to book a multi city ticket).
Oct 11, 2011, 3:01 pm
#9
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,609
Allow me to share my recent experience :
1. Firstly, your ticket MUST already been issued ie you have an e-ticket number.
2. Log in with Krisflyer no. and password.
3. Click 'Manage your booking' - your particular flight - then you'll have the option to change seats / order special meals / book stopover hotel
1. Firstly, your ticket MUST already been issued ie you have an e-ticket number.
2. Log in with Krisflyer no. and password.
3. Click 'Manage your booking' - your particular flight - then you'll have the option to change seats / order special meals / book stopover hotel
Oct 11, 2011, 7:27 pm
#10
Join Date: Jan 2005
Location: HKG / SIN
Programs: Marriott Platinum, Shangri-La Jade, IHG Platinum, TG Gold
Posts: 488
But i guess once you have a eticket number / reservation code,
You can log in to 'manage your booking' with the eticket number.
Oct 11, 2011, 9:47 pm
#11
Original Poster
Join Date: May 2011
Posts: 11
But here's the thing I don't understand. If I am flying LAX-HKT with the intention of stopping over in Singapore, if I have to book my ticket first, do I just have to book a multi-city trip? That's not really the same as booking a "stopover" per se...
Jul 26, 2012, 4:19 am
#13
Join Date: May 2009
Posts: 474
Any update on this? I can't seem to find the info either - the change flight on the website gives me an error. Calling the UK helpline gets me a foreign call agent who just describes the webpage links to me. Very unimpressed with Singapore so far and I haven't even flown with them yet!
May 22, 2013, 8:03 am
#15
Join Date: Feb 2013
Location: France
Programs: A3 *G; AC
Posts: 409
Just booked CDG to SIN to SGN and then HAN to SIN to CDG in Y and was able to book seats prior to the payment process. Also added the Singapore Stopover Holiday for one night for 46 euros (2 of us in a twin). Booking was as smooth as silk (pardon the pun). After the multi city flights have been selected there is a place to select seats. This is prior to the payment being done. After you have selected your seats, there is a button for the Singapore Holiday Stopover. It will show you a list of hotels that are available and the costs. The basic level includes two airport transfers. And you can choose if you want the extras as well (other buses and museum entries). Process was very simple.
Last edited by hastuk; May 23, 2013 at 5:02 am Reason: to change order of words re: Singapore Stopover Holiday