Globespan strands pax since Thursday
Jul 5, 2007, 4:52 am
#1
Original Poster
Join Date: Aug 2006
Location: Nashville, TN
Programs: UA MM
Posts: 237
Globespan strands pax since Thursday
I'm in Ireland this week, and the Globespan fiasco is all the news. the JFK -> NOC (Knock Airport, Connaught, Ireland) has been delayed since last Thursday.
I'm not sure if it left yesterday or not.
http://www.mayonews.ie/index.php?opt...1855&Itemid=38
http://www.galwaynews.ie/512-galway-family-stranded-jfk
The airline refused to charter another plane or organise seats on alternative carriers when the scheduled flight was cancelled due to technical difficulties. Passengers were put up in hotels and ferried back to the airport on four successive nights only to be told that their plane could still not take off.
I think I'll steer clear of Globespan.
I'm not sure if it left yesterday or not.
http://www.mayonews.ie/index.php?opt...1855&Itemid=38
http://www.galwaynews.ie/512-galway-family-stranded-jfk
The airline refused to charter another plane or organise seats on alternative carriers when the scheduled flight was cancelled due to technical difficulties. Passengers were put up in hotels and ferried back to the airport on four successive nights only to be told that their plane could still not take off.
I think I'll steer clear of Globespan.
Jul 5, 2007, 3:30 pm
#4
Join Date: Jun 2005
Posts: 478
Chaos at JFK for Stranded Passengers
This makes all the complaints about 7, 8, 9, 12 or 24 hour delays on other carriers seem trivial in comparison.
http://www.irishabroad.com/news/iris...ers030307.aspx
http://www.irishabroad.com/news/iris...ers030307.aspx
Jul 5, 2007, 5:35 pm
#6
Join Date: Mar 2007
Location: YVR
Programs: Aeroplan Former E
Posts: 1,022
This is Skytrax's comment "Due to the high number of complaints being received for this airline, Skytrax
are unable to guarantee that all of them will be published. "
I don't think I've ever read a thread where 99%+ of the comments are negative. Even Ryanair has better ratings. Even North Korea's airline has better (altough they don't have many comments in the first place.)
are unable to guarantee that all of them will be published. "
I don't think I've ever read a thread where 99%+ of the comments are negative. Even Ryanair has better ratings. Even North Korea's airline has better (altough they don't have many comments in the first place.)
Jul 6, 2007, 2:29 pm
#7
Join Date: May 2002
Location: Cows in Berkeley?....Moooo!
Programs: Fly Amtrak, Go Greyhound! I'm often wrong but always sincere.
Posts: 7,102
This is Skytrax's comment "Due to the high number of complaints being received for this airline, Skytrax
are unable to guarantee that all of them will be published. "
I don't think I've ever read a thread where 99%+ of the comments are negative. Even Ryanair has better ratings. Even North Korea's airline has better (altough they don't have many comments in the first place.)
are unable to guarantee that all of them will be published. "
I don't think I've ever read a thread where 99%+ of the comments are negative. Even Ryanair has better ratings. Even North Korea's airline has better (altough they don't have many comments in the first place.)
Jul 6, 2007, 2:51 pm
#8
Join Date: Mar 2007
Location: YVR
Programs: Aeroplan Former E
Posts: 1,022
I glanced through all 4 pages of comments and noticed there was a more even mix of positive & negative comments into very early this year but after that the comments became overwhelmingly negative. Lends me to think this is an airline with zero customer service focus.