FA and pilot load luggage because ground crew is MIA
#1
Original Poster
Join Date: Aug 2006
Location: Boston, MA
Posts: 112
FA and pilot load luggage because ground crew is MIA
My boyfriend had the misfortune of having to fly tonight -- DCA-CMH. After watching the departure time fluctuate from 40 minutes late to 2 hours late, the delay was finally scaled back to 1 hour. Not bad, given the weather situation today. The plane boards, all looks well, but they sit....and sit...and sit, waiting for baggage handlers to load the luggage into the plane. Crew tries to figure out where the handlers are, but can't. Finally, the FA and the pilot (or first officer, he wasn't sure) leave the plane and load the luggage themselves. The plane finally took off 2 hours and 10 minutes late.
The MIA status of the ground crew is irritating, but given the weather today I guess some degree of disorganization is understandable. But I was quite impressed that the cabin crew got out there and took care of the problem -- it seems like that was probably above and beyond their job descriptions, and they could have easily just shrugged their shoulders and let the delay continue to stack up. ^
The MIA status of the ground crew is irritating, but given the weather today I guess some degree of disorganization is understandable. But I was quite impressed that the cabin crew got out there and took care of the problem -- it seems like that was probably above and beyond their job descriptions, and they could have easily just shrugged their shoulders and let the delay continue to stack up. ^
#2
Join Date: Dec 2005
Location: Tel Aviv, Israel
Programs: UA, US, IB. Low man on the totem pole again.
Posts: 511
My boyfriend had the misfortune of having to fly tonight -- DCA-CMH. After watching the departure time fluctuate from 40 minutes late to 2 hours late, the delay was finally scaled back to 1 hour. Not bad, given the weather situation today. The plane boards, all looks well, but they sit....and sit...and sit, waiting for baggage handlers to load the luggage into the plane. Crew tries to figure out where the handlers are, but can't. Finally, the FA and the pilot (or first officer, he wasn't sure) leave the plane and load the luggage themselves. The plane finally took off 2 hours and 10 minutes late.
The MIA status of the ground crew is irritating, but given the weather today I guess some degree of disorganization is understandable. But I was quite impressed that the cabin crew got out there and took care of the problem -- it seems like that was probably above and beyond their job descriptions, and they could have easily just shrugged their shoulders and let the delay continue to stack up. ^
The MIA status of the ground crew is irritating, but given the weather today I guess some degree of disorganization is understandable. But I was quite impressed that the cabin crew got out there and took care of the problem -- it seems like that was probably above and beyond their job descriptions, and they could have easily just shrugged their shoulders and let the delay continue to stack up. ^
Now, I do have one question... I'm sure someone will know the answer... Were there union violations committed by the flight crew by "stepping" on the toes of theground crew?
#3
formerly known as 2lovelife
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
I guess getting paid provides enought encentive...
beautiful!
beautiful!
#4
Join Date: May 2006
Posts: 7,541
I am impressed that the flight crew did this. It's always nice to know that some people are willing to take responsibility for a situation regardless of who is responsible (or to blame).
Now, I do have one question... I'm sure someone will know the answer... Were there union violations committed by the flight crew by "stepping" on the toes of theground crew?
Now, I do have one question... I'm sure someone will know the answer... Were there union violations committed by the flight crew by "stepping" on the toes of theground crew?
Definitely Above and Beyond!
#5
Join Date: Dec 2005
Location: Philadelphia,PA
Programs: United 1K,Marriott Platinum Premier,IHC Platinum Ambassador,Hilton Gold
Posts: 1,898
If the plane had passengers on it and the FA stepped off..that is a direct violation of Federal Air Regulations (FAR) for which the FA could loose his/her job..FAR 121.393
#6
Join Date: Mar 2007
Programs: AA PLT
Posts: 31
Also, if the ground crew was missing how did they retract the jetbridge and push back from the gate? Or do they board out on the ramp in DCA? DCA doesn't seem like the type of place you would be able to leave without spotters
Last edited by kjeil; Apr 15, 2007 at 10:38 pm
#8
Original Poster
Join Date: Aug 2006
Location: Boston, MA
Posts: 112
It sounds like this was flight #3417 (late night and matches the time delay) which shows to be an Embraer 170 so their should have been two FAs (one per 50 pax) but yes, based on what I remember about FARs I'm pretty sure they would have been in violation unless they happened to have three for some reason. Although I do seem to remember something about minimum staffing while parked at the gate, maybe one stayed on while the other left?
Also, if the ground crew was missing how did they retract the jetbridge and push back from the gate? Or do they board out on the ramp in DCA? DCA doesn't seem like the type of place you would be able to leave without spotters
Also, if the ground crew was missing how did they retract the jetbridge and push back from the gate? Or do they board out on the ramp in DCA? DCA doesn't seem like the type of place you would be able to leave without spotters
You make a good point though -- I'm assuming that the GA could work the jetbridge, but probably not pushback. I imagine what happened is that they loaded the luggage so that they could leave as soon as the ground crew showed up, rather than have to wait for them to load the luggage on top of everything else, but that's a guess. Maybe they were close to timing out and wanted to maximize the chances the flight would get off the ground?
#9
Join Date: Apr 2005
Location: Washington, DC (DCA)
Programs: UA, AA, AS, SPG.
Posts: 3,463
I have a friend that works for ground crew at DCA, I'll have to ask him what was going on!
#10
Join Date: Apr 2005
Location: BOS,PIT
Programs: Marriott Titanium, Hilton Diamond, JetBlue Mosaic, United Silver
Posts: 461
Groundcrew certainly seems to be a problem for US.
Had an interesting experience where the ground crew could not get the jet bridge in PIT lined up with a CRJ. This goes on for about 10 minutes, then the pilot comes of the cockpit and starts yelling at the groundcrew and says he is going to come over there and do it himself. The actions of the pilot got the issue resolved very quickly
Had another experience in CLT where the groundcrew was trying to line the jet bridge up with 1L on the 757, naturally it wasn't going to work despite her 10 minutes of trying. Meanwhile the passengers myself include were pointing to 2L trying to signal the groundcrew...
Had an interesting experience where the ground crew could not get the jet bridge in PIT lined up with a CRJ. This goes on for about 10 minutes, then the pilot comes of the cockpit and starts yelling at the groundcrew and says he is going to come over there and do it himself. The actions of the pilot got the issue resolved very quickly
Had another experience in CLT where the groundcrew was trying to line the jet bridge up with 1L on the 757, naturally it wasn't going to work despite her 10 minutes of trying. Meanwhile the passengers myself include were pointing to 2L trying to signal the groundcrew...