xONEx ex.ARN
#2
Moderator, OneWorld
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 11,803
The very first call/message I'd make/send would be to Tal Aviation, American Airlines' GSA in Sweden (www.talaviation.com). Tal serves as AA's rep in several countries; they've been able to issue AA-plated RTW tickets in some places (WAW) but not others (IST) with the differences being somewhat opaque. Still, if you could work through them instead of BA I bet you'd be ahead of the game.
#3
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
Originally Posted by preimroc
Has anyone got any chance booking a xONEx through a sweden-based TA?
If so, would you be willing to share the details either publicly or privately?
TIA
If so, would you be willing to share the details either publicly or privately?
TIA
Call AA RTW, setup the booking. They submit it to Dublin for pricing, and a day later you call back and it's priced. When you're ready for ticketing, contact Tal Aviation with payment details. They will ship tickets within Sweden only, but they can also send to ARN for pickup at the BA desk, or you can pick it up from their office in Upplands-Väsby (Infra City).
After first trying with BA, dealing with their horrendous customer service, and waiting 2 weeks to get a price, I strongly recommend you stay away from them.
When I have mine ticketed I will post more details, but feel free to ask any more questions.
#4
Join Date: Oct 2005
Location: STO
Programs: SK EBG *G
Posts: 203
I booked my LONE4 through STA Travel in Stockholm, but they ticket through BA, which has no idea of the rules of the ticket, I spent hours on the phone with BA CS to get it right, so I cannot recommend them (although STA Travel did everything to help me out, they cannot be blamed for BA's incompetence)
#5
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
Even though I have no personal experience with ex-Sweden RTWs, I am pretty sure AY will issue one for you without problems. ARN is a sort of minihub for them also...
#6
Join Date: Aug 2001
Location: Helsinki, Finland
Programs: BA/VS Gold, Marriott Plat, HH Diamond
Posts: 628
The BA people in Sweden (Northbook) had zero problems booking and pricing an AONE3 this spring, so I can't agree with mannen's assessment of their OWE abilities.
#7
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
I tried to book a RTW through BA in Germany. I kept getting connectied to call centres god knows where. The people hardly spoke English - sounded African to me - and did not have a clue of xONEx fares. They told me to fax it in to them for pricing.
Didn't bother with any of that nonsense and found a good TA in Romania to book my ticket. Worked very well.
Didn't bother with any of that nonsense and found a good TA in Romania to book my ticket. Worked very well.
#8
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
Originally Posted by Rambuster
...Didn't bother with any of that nonsense and found a good TA in Romania to book my ticket. Worked very well.
#9
Moderator, OneWorld
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 11,803
Originally Posted by number_6
Does this mean the Romania prices are in USD and a bargain? Or is it in Euro and not that low?
#10
Original Poster
Join Date: Dec 2004
Location: Atlantic Canada
Programs: BAEC Gold, AP*E
Posts: 79
Just an update on my situation so far : I have contacted 2 different agents at TAL Aviation (AA GSA) in the Nordic Countries and have received no reply whatsoever. Ditto for a Stockholm-based TA.
Thank you anyway for the advice.
Will post again if something of interest comes up.
Thank you anyway for the advice.
Will post again if something of interest comes up.
#11
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
Originally Posted by preimroc
Just an update on my situation so far : I have contacted 2 different agents at TAL Aviation (AA GSA) in the Nordic Countries and have received no reply whatsoever. Ditto for a Stockholm-based TA.
Thank you anyway for the advice.
Will post again if something of interest comes up.
Thank you anyway for the advice.
Will post again if something of interest comes up.
#12
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
Originally Posted by MiamiBeach
I am in the process of ticketing mine. Like Gardyloo said, AA's agent is Sweden is Tal Aviation and I got their contact details right from the AA page. I am only taking a while because I keep changing my routing and I don't want to ticket until it's final, but the process so far has been very smooth.
Call AA RTW, setup the booking. They submit it to Dublin for pricing, and a day later you call back and it's priced. When you're ready for ticketing, contact Tal Aviation with payment details. They will ship tickets within Sweden only, but they can also send to ARN for pickup at the BA desk, or you can pick it up from their office in Upplands-Väsby (Infra City).
After first trying with BA, dealing with their horrendous customer service, and waiting 2 weeks to get a price, I strongly recommend you stay away from them.
When I have mine ticketed I will post more details, but feel free to ask any more questions.
Call AA RTW, setup the booking. They submit it to Dublin for pricing, and a day later you call back and it's priced. When you're ready for ticketing, contact Tal Aviation with payment details. They will ship tickets within Sweden only, but they can also send to ARN for pickup at the BA desk, or you can pick it up from their office in Upplands-Väsby (Infra City).
After first trying with BA, dealing with their horrendous customer service, and waiting 2 weeks to get a price, I strongly recommend you stay away from them.
When I have mine ticketed I will post more details, but feel free to ask any more questions.
Originally I had started calling BA RTW, but the experience with them was just horrible. Two weeks for BA just to get a price when AA takes less than a day. I would recommend dealing with AA RTW whenever possible.
#13
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
Originally Posted by MiamiBeach
Just wanted to update this thread with my experience issuing a RTW ticket in Sweden. I called Tal Aviation in Sweden, ...
#14
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
Originally Posted by number_6
Did you have to phone and/or was email ineffective? Tal has a generally good reputation, fwiw.
#15
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
Originally Posted by MiamiBeach
Jtickets will be delivered to the BA ticket office at ARN. No problems at all throughout the whole process.