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Old Aug 28, 2005, 9:19 am
  #1  
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United.com ITN link down?

Anyone else not able to book a ticket right now? Seems like their booking engine is down.

UPDATE: United is "working on the problem"

Last edited by gomike; Aug 28, 2005 at 9:26 am
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Old Aug 28, 2005, 9:40 am
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Working now.
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Old Aug 31, 2005, 3:31 am
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Originally Posted by curbcrusher
Working now.
Its not working right now, or for the last few hours... The ITN webby is down, and I believe that's what is causing it to be down. Wanted to check fare buckets, but no can do.
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Old Aug 31, 2005, 3:50 am
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yup ITN's been screwed up for awhile. I imagine someone is in hot water right about now.....
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Old Aug 31, 2005, 3:52 am
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Originally Posted by RichardMEL
yup ITN's been screwed up for awhile. I imagine someone is in hot water right about now.....
Richard, do you happen to know of any other website that allows one to check fare buckets?
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Old Aug 31, 2005, 6:19 am
  #6  
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Old Aug 31, 2005, 6:26 am
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Originally Posted by kaysquare
Richard, do you happen to know of any other website that allows one to check fare buckets?
http://flyaow.com/classcwt.htm

However, this site also relies on ITN, and is therefore also not working.
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Old Aug 31, 2005, 6:31 am
  #8  
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Originally Posted by kaysquare
Richard, do you happen to know of any other website that allows one to check fare buckets?
There is the KVS availability tool, which checks services including ITN, but not limited to ITN. Do a search and you will find many threads regarding KVS.
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Old Aug 31, 2005, 8:46 am
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KVS is down too!
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Old Aug 31, 2005, 8:48 am
  #10  
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even UA's call in lines are down. after giving the information the phone hangs up.
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Old Aug 31, 2005, 8:55 am
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** Our site is currently unavailable. Please visit us again. **

As of 952AM CDT on 8/31/05
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Old Aug 31, 2005, 8:58 am
  #12  
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Originally Posted by MMProfessor
KVS is down too!
Some KVS methods use ITN. Not all.
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Old Aug 31, 2005, 9:10 am
  #13  
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Middle of a business day and one of their main sources of ticket revenue is "unavailable". Incredible. Inexcusable.

NOW will they see that the web site is run by an unqualified useless staff? Anyone want odds?
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Old Aug 31, 2005, 9:11 am
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Yep, same error here too.

Pretty unacceptable, huh?
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Old Aug 31, 2005, 9:16 am
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I was unable to log into Mileage Plus, but it did allow me to check My Iteneraries--and my upgrades still have not cleared. RAR!
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