Unable to upgrade 1 leg, even over the phone?
May 12, 2024, 1:39 am
#1
Original Poster
Join Date: Dec 2013
Location: DXB
Programs: BAEC Silver, Hilton Diamond
Posts: 228
Unable to upgrade 1 leg, even over the phone?
Hi Everyone
I’d like to upgrade the shorthaul leg of a DXB-LHR-LIS flight.
The DXB-LHR is in WT+ and the LHR-LIS in ET. I am unable to upgrade online so I called BA, and they said it’s not possible to upgrade only one leg. They could only quote me for the full trip.
Should I try again or is this normal? Will I be able to upgrade the single leg at the airport?
Thanks
James
I’d like to upgrade the shorthaul leg of a DXB-LHR-LIS flight.
The DXB-LHR is in WT+ and the LHR-LIS in ET. I am unable to upgrade online so I called BA, and they said it’s not possible to upgrade only one leg. They could only quote me for the full trip.
Should I try again or is this normal? Will I be able to upgrade the single leg at the airport?
Thanks
James
May 12, 2024, 1:48 am
#2
Ambassador, British Airways; FlyerTalk Posting Legend
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are you looking to do a cash upgrade or using avios?
if cash, maybe there isn't a DXB-(WTP)-LHR-(CE)-LIS fare so they can't calculate a fare upgrade
if cash, maybe there isn't a DXB-(WTP)-LHR-(CE)-LIS fare so they can't calculate a fare upgrade
May 12, 2024, 1:54 am
#3
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Join Date: Jan 2002
Posts: 44,818
Assuming that you are looking to pay in cash - You would need to either upgrade the entire journey to business class or change the DXB-LIS booking to be a DXB-LHR booking and then book a separate LHR-LIS flight in business class
May 12, 2024, 4:08 am
#4
Join Date: Feb 2016
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Posts: 864
Of course another reason for inability to purchase it now is simply unavailability of the relevant seats.
May 12, 2024, 4:27 am
#5
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... or chance your arm on there being an AUP (upgrade purchased at the departure airport for the leg in question) being available. This is a completely different type of upgrade to upgrades on the web site or over the phone (the price won't depend on the fare bucket in which you have booked), and is subject to availability.
Of course another reason for inability to purchase it now is simply unavailability of the relevant seats.
Of course another reason for inability to purchase it now is simply unavailability of the relevant seats.
May 12, 2024, 7:41 am
#6
Join Date: Sep 2009
Location: Cambridge, UK
Programs: BAEC Silver, IHG Platinum
Posts: 1,372
I've had similar before. I can only guess that it is a "feature" of BA's IT systems.
Seems a strange business attitude to be turning down money from a customer willing to spend it with you.
Seems a strange business attitude to be turning down money from a customer willing to spend it with you.
May 12, 2024, 8:47 am
#7
Join Date: Aug 2014
Posts: 2,670
Nothing to do with IT in this instance. Its down to the fare rules which mean you cant combine a long haul business class fare with a short haul connecting flight in economy.
May 12, 2024, 11:32 am
#8
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Posts: 44,818
The OP could do it by buying DXB-LHR and LHR-LIS as separate fares - which may or may not be able to be issued into a single through ticketed itinerary
It is indeed simply down to fare rules though
May 12, 2024, 1:03 pm
#9
Join Date: Jan 2013
Location: Vancouver
Programs: AB BA Waterloo Mama Mia
Posts: 1,168
unless of course the two different flights offer different classes of which often WT+ is not available due to aircraft ie middle row empty business class...in which case the fares are priced accordingly
May 12, 2024, 1:54 pm
#10
Join Date: Aug 2014
Posts: 2,670
That is something that you can do and the OP already is doing the intercontinental flight in a higher cabin than the intra Europe flight. the issue is that the PE fare doesn't allow a higher cabin for the intra Europe flight
The OP could do it by buying DXB-LHR and LHR-LIS as separate fares - which may or may not be able to be issued into a single through ticketed itinerary
It is indeed simply down to fare rules though
The OP could do it by buying DXB-LHR and LHR-LIS as separate fares - which may or may not be able to be issued into a single through ticketed itinerary
It is indeed simply down to fare rules though
May 12, 2024, 2:23 pm
#11
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May 19, 2024, 2:20 am
#12
Original Poster
Join Date: Dec 2013
Location: DXB
Programs: BAEC Silver, Hilton Diamond
Posts: 228
Thank you for the responses. I'd like to know the likelihood of being able to upgrade at the airport. Does anyone know the availability of CE for:
LHR-LIS BA500 on Thursday 23rd May
LIS-LHR BA519 on Sunday 26th May
LHR-LIS BA500 on Thursday 23rd May
LIS-LHR BA519 on Sunday 26th May
May 19, 2024, 2:47 am
#13
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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It's too far away to say for 26 May. For 23 May it looks good for at least 1 AUP on BA500 but we would get a sharper view tomorrow after we've seen what Theoretical Seating has done.
May 19, 2024, 2:55 am
#14
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May 19, 2024, 3:40 am
#15
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Whet the OP wanted to do was have the long haul in Premium Economy with the shorthaul in business which seems to be the complete opposite