GOH and a "split" booking?
May 7, 2024, 1:36 pm
#1
Original Poster
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,401
GOH and a "split" booking?
I have two reservations at the same property - all continuous.
Res #1 June 1-2
Res #2 June 3-6
Can a GOH be applied to both of those or would I need 2?
Thanks
Res #1 June 1-2
Res #2 June 3-6
Can a GOH be applied to both of those or would I need 2?
Thanks
May 7, 2024, 1:45 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,097
You would need to have the reservations merged together - something that CS can do relatively easily - but even then there's no guarantee that a GOH could be applied. (for example if you are using FNAs)
Otherwise you'd need 2 GoHs, and I am actually quite curious about whether the Globalist would actually receive 2 ENCs when 2 GoHs are used on consecutive stays at the same hotel.
Otherwise you'd need 2 GoHs, and I am actually quite curious about whether the Globalist would actually receive 2 ENCs when 2 GoHs are used on consecutive stays at the same hotel.
May 7, 2024, 1:48 pm
#3
Original Poster
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,401
You would need to have the reservations merged together - something that CS can do relatively easily - but even then there's no guarantee that a GOH could be applied. (for example if you are using FNAs)
Otherwise you'd need 2 GoHs, and I am actually quite curious about whether the Globalist would actually receive 2 ENCs when 2 GoHs are used on consecutive stays at the same hotel.
Otherwise you'd need 2 GoHs, and I am actually quite curious about whether the Globalist would actually receive 2 ENCs when 2 GoHs are used on consecutive stays at the same hotel.
May 7, 2024, 5:18 pm
#4
Join Date: May 2002
Posts: 693
Thanks.. The reservations have to stay seperate as this is for an "upgrade" booking - 2 nights in one category of room and then 4 nights in a different catagory of room (which I'm upgrading to). The property said they couldn't upgrade 4 of 6 nights on a single reservation so I had to split it up.
May 8, 2024, 10:59 am
#6
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,990
Thanks.. The reservations have to stay seperate as this is for an "upgrade" booking - 2 nights in one category of room and then 4 nights in a different catagory of room (which I'm upgrading to). The property said they couldn't upgrade 4 of 6 nights on a single reservation so I had to split it up.
Your stay is still about a month out, if it were me Id just check to see if availability opens up. Generally if theres going to be cancellations theyd be 14 days or less to arrival is the most common.
May 8, 2024, 11:49 am
#7
Original Poster
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,401
I did pay for the upgrade on our last 4 nights.
May 8, 2024, 11:59 pm
#8
Join Date: May 2002
Posts: 693
You just told Hyatt the dates and the hotel. Expect a visit from the Hyatt goons to break some legs for complaining....lol... so many people post complaints and don't mention the hotel here...lame.
May 9, 2024, 6:27 am
#9
Original Poster
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,401
What hotel are you speaking of? And complaint? What are you referring to?