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Very nice stay at Bernardus Lodge (Monterey area, California)

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Very nice stay at Bernardus Lodge (Monterey area, California)

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Old Sep 28, 2015, 4:53 pm
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Very nice stay at Bernardus Lodge (Monterey area, California)

Bernardus Lodge & Spa

Map| 1 Review | 100% Recommended

Bernardus Lodge & Spa

415 W Carmel Valley Rd Carmel Valley, CA US 93924

Very nice stay at Bernardus Lodge (28 Photos)

Bernardus Lodge & Spa

My husband and I just returned from a 3 night weekend stay at Bernardus Lodge, staying because of a wedding nearby. We very much liked the property, and we definitely would stay again if ever we needed or wanted to be back in the Carmel/Carmel Valley area.

FWIW, we had contacted the GM in Nov 2014 to ask if we could bring our 110 lb Rhodesian Ridgeback, Macallan, even though the hotel has a 75 lb limit for pets. The GM gave us permission once we described the many other hotels we'd visited with our boy (e.g. Calistoga Ranch, Bardessono Yountville, Peninsula Beverly Hills, Andaz WeHo, FS San Francisco, US Grant San Diego, etc.). Carmel is famous for being dog friendly, so we simply couldn't imagine going without Macallan.

The property overall is quite beautiful. The entrance (with Macallan in the foreground)

The entry foyer, with reception just to the right (sorry no photo):

The lounge area in the entry lobby:

The bar area:

The Lucia restaurant just across from the bar:

There was an outdoor dining deck, as well, which you can see whenwalking intothe front entry, as well:

Walking through the lobby, you exit the main building and walkout into the actual property center, with the dining/lunch area just outside, and croquet court essentially serving as the focus of the property:

Just above and to the left of that seating/dining section was the gated off pool area, just below the group of room buildings in the backgroud. Sorry I forgot to take a photo of the pool, since we never used it!

The croquet center field:

There is a large area adjacent to the right side of the property (from these views) where they are building the expansion of the hotel. We didn't hear any noise at all, surprisingly, even with our room being only a short distance away. The sign clearly indicates the scope of the expansion:

Check In

Check in was easy and quick. The hotel has on online check in system, and we received an email a day before our arrival asking for various details. A very nice touch IMO. They also havea text message system through which they alert you when your room is ready based on your preference. We asked for 4 pm check in and got a text at 2:30 pm that our room was ready.

Room

Our Premium Santa Lucia room was beatifully decorated but a bit small in its execution for our tastes--especially so with Macallan with us! Still, we liked the room and the privacy it afforded us relative to what we saw of the other rooms adjacent to the pool or croquet court. Certainly, having a higher floor room isn't any guarantee of added privacy IMO at this property. Our room looked out onto the garden, so we felt it might be among the more private feeling accommodations:

We had room #3:

Which was located down this little pathway below. The pathway in the background ends and the main lodge building and entry/valet station is right beyond those trees:

Walking in the door to our room, you find a hallway ending with a crowded living area. The bathroom was on the right side of this hallway as you walk inside (just before the mirror):

The living area again:

The bed was king size and very comfortable and soft. If you like a hard bed, this might not be your favorite:

The high ceilings made for a spacious living area, but the surfeit of furnishings made it a bit crowded for our taste. There was a small wooden table where we typically had room service breakfast in the far corner near the bed, and that was oddly placed IMO. Overall, we found it a bit cramped and didn't think it was the best use of space, but we still liked the overall feel.We didn't use the couch much, but Macallan did. They also set up a dog bed for him:

The bath, however, seemed a bit more spacious (looking in from the hallway door):

From the shower area:

Sincewe found the room to be a bit cramped for us, we did ask if they had any availability for the larger Luxury rooms (625 vs 525 square feet). Unfortunately, they were booked entirely for the next 2 nights, so we weren't able to move. But we did take a look at the Luxury Santa Lucia Room, which definitely felt more spacious:

This Luxury Santa Lucia room was also on the ground floor like our Premium room, but this was in the building at the rear of the propertybehind the pool, with a view onto the pool. We definitely preferred the room size, but we actually preferred our room view better. It's one up and down, depending on what your priority might be. On a return, we would definitely choose the Luxury or Suite rooms, though we'd request to be closer to the front of the property like we wereon this stay.

We did look into the Suite, which can be combined with the Luxury room shown above to make a larger suite. The Suite itself was quite large, and easily would spacious enough for almost any guest.

Views were not particularly impressive otherwise at this property. The supposed view onto the Santa Lucia mountains from our room was negligible, perhaps because we were on the ground floor. Higher floors likely afforded better views, especially if you were behind the pool area or perhaps even the croquet area. But you lack privacy in those if you go outside on your patio/balcony, since everyone in the property can otherwise see you. So I would recommend choosing a room type based more on size and location on property rather with any view in mind.

Dining

We dined twice at Lucia during our stay, and had breakfast in the same space once. We ordered room service breakfast for our final 2 mornings. To sum it up, dining was fantastic. We really loved everything we ordered for all of our meals. There were plenty of choices, but not too many--we understand the new ownership and restaurant management decided to simplify the former Marinus menu a bit when they converted it into Lucia. I'd say they did a bang-up job.

We did order the tasting menu for dinner on our first evening--and it was delicious. Without labels, here are some photos:

The scallop dish below was INCREDIBLE. I ordered it as an entree the next night with my regular dinner because I loved it so much--a special request they managed despite the fact that it wasn't even on the menu that next night! This was perhap the finest scallop dish I've ever had:

Suffice to say, dining at Bernardus is still incredible. Even if we weren't staying here for some reason, we'd take pains to come back for the restaurant alone. And we highly recommend the tasting menu with wine pairings--the pairings were fantastic, as well. The sommelier even offered to substitute one Chardonnay with a white Burgundy she thought we might appreciate more once she realized we really know our wines...and she was right. It was spot on as a pairing which matched beautifully.

Service

Service was fantastic overall. Definitely Four Seasons level of service from start to finish. We had a few minor mistakes (e.g. half our luggage on arrival being forgotten to be delivered) but those were rectified almost immediately. I always say service is as much about fixing a mistake as getting it right the first time, and the hotel staff wins plaudits from us on both. Everyone was incredibly helpful, friendly, authentic, and obviously trying to please--and getting it done. We were very, very pleased. From valets to restaurant servers to bellmen to reception to room service, everyone was wonderful. Kudos.

Location

The location was lovely--a very tranquil part of the Carmel Valley, just a 15 minute drive into Carmel proper. The Bernardus property, itself, is much smaller and more dense than I'd have guessed.

As for Carmel, the town is very cute, with shops and galleries to explore. We managed to walk through the town and all the way down to the beach (perhaps a 10 minute walk from the town center). Suffice to say, the beach is magnificent:

Overall

Overall, we really have to give Bernardus high marks. Despite the room being smaller than we'd prefer, we had a marvelous stay. Despite it being smaller, we still were quite comfortable overall. The food and service were tremendous, and the location is serene.

The true testament: we'd stay here again in a heart beat.

Very nice stay at Bernardus Lodge

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Old Sep 28, 2015, 5:42 pm
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I'm sure the hotel is nice, but Macallan is awesome! I miss traveling with our sweet Daisy.

Thanks for a great report.
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Old Sep 28, 2015, 5:51 pm
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Thanks for your insightful review, beautiful pictures too.

Glad to read about your enjoyable stay. ^

Last edited by uggboy; Sep 29, 2015 at 8:56 am
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Old Sep 28, 2015, 6:03 pm
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Originally Posted by Ericka
I'm sure the hotel is nice, but Macallan is awesome! I miss traveling with our sweet Daisy.

Thanks for a great report.
Haha thanks. We LOVE traveling with Mac--so anywhere we can take him within reasonable driving distance, we do. Not to mention that Carmel was just way too dog-friendly a wedding location to NOT bring him!
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Old Sep 28, 2015, 6:59 pm
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Thanks for the review! Gorgeous dog, and the food looks great too
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Old Sep 28, 2015, 9:18 pm
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Originally Posted by LM225
Thanks for the review! Gorgeous dog, and the food looks great too
+1

We really like , no love , Carmel but have never stayed in the valley . Will do now , possibly in spring .
Thanks for another " introduction " .
We might just be staying at similar at same time some time ; just as we will be with LM225 in December .
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Old Sep 29, 2015, 2:27 am
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Great report and nic to see they had a dog bed in the right size^
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Old Sep 29, 2015, 2:39 am
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Thank you for this discerning review!

We Aussies aren't very familiar with the concept of dog friendly luxury hotels (at least, this Aussie isn't ). Can someone enlighten me - is the dog-friendly accommodation separate from non-dog-friendly, and if not, how do they clean the rooms? Don't get me wrong, I'm sure Macallan is the perfect houseguest (and so beautiful!), but would I be sitting on the "same" sofa if I booked your room this week?
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Old Sep 29, 2015, 8:31 am
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Originally Posted by Baghoarder
Thank you for this discerning review!

We Aussies aren't very familiar with the concept of dog friendly luxury hotels (at least, this Aussie isn't ). Can someone enlighten me - is the dog-friendly accommodation separate from non-dog-friendly, and if not, how do they clean the rooms? Don't get me wrong, I'm sure Macallan is the perfect houseguest (and so beautiful!), but would I be sitting on the "same" sofa if I booked your room this week?
There are often certain rooms set aside for dogs and there is also an additional housekeeping fee for deep cleaning after departure. In our case though, you would rather sit on the sofa of the room my dog recently vacated than the one my toddler recently vacated.
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Old Sep 29, 2015, 11:01 am
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Originally Posted by Baghoarder
Thank you for this discerning review!

We Aussies aren't very familiar with the concept of dog friendly luxury hotels (at least, this Aussie isn't ). Can someone enlighten me - is the dog-friendly accommodation separate from non-dog-friendly, and if not, how do they clean the rooms? Don't get me wrong, I'm sure Macallan is the perfect houseguest (and so beautiful!), but would I be sitting on the "same" sofa if I booked your room this week?
Most dog-friendly hotels charge a "pet fee" for the stay: Bernardus charged us $100. I assume this covers the incidental cleaning costs that might be associated with the pet stay.

Bernardus actually put a cover over the sofa, which isn't something I've normally seen at the many other hotels where we've brought him:



Otherwise, I assume you would be sitting on the same sofa if you booked that same room this week--though I'd assume housekeeping at a luxury property like this would be reasonably thorough in vacuuming/cleaning the room where a pet had stayed.

FWIW, Ridgebacks are a pretty clean dog breed, as they groom themselves much like a cat.

Originally Posted by Ericka
In our case though, you would rather sit on the sofa of the room my dog recently vacated than the one my toddler recently vacated.
ROFLMAO...and I agree!
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Old Sep 29, 2015, 2:47 pm
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Originally Posted by Ericka
There are often certain rooms set aside for dogs and there is also an additional housekeeping fee for deep cleaning after departure. In our case though, you would rather sit on the sofa of the room my dog recently vacated than the one my toddler recently vacated.
Hilarious! . The joys of the toddler years......
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Old Oct 6, 2015, 11:35 pm
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Love your dog! We don't like the hotel much. For me the rooms are not private enough. Like the restaurant a lot, and the combination of sunny weather vs fog on the coast but having the coast accessible is great. We just did not like the lack of privacy. There were a few rooms with some privacy, but only a few. Just my humble opinion, if you are looking to retreat and have orivacy, I don't think this is the best choice.
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Old Oct 7, 2015, 2:21 pm
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Originally Posted by Larkin
Love your dog! We don't like the hotel much. For me the rooms are not private enough. Like the restaurant a lot, and the combination of sunny weather vs fog on the coast but having the coast accessible is great. We just did not like the lack of privacy. There were a few rooms with some privacy, but only a few. Just my humble opinion, if you are looking to retreat and have orivacy, I don't think this is the best choice.
I definitely will agree that lack of privacy is an issue here, though we still very much enjoyed our stay despite that.

For those wanting more privacy, I'd definitely recommend rooms on 2nd or 3rd floors so no one can see in--though the balconies would be more exposed...or in the front building rooms (where we were) where all that is in front of you is the private garden area--which still has some traffic but much less than anywhere else on property from our experience.
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Old Oct 7, 2015, 5:13 pm
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The review was fun - but Macallan made it great😀. What an adorable boy
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Old Oct 7, 2015, 5:25 pm
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Originally Posted by lb8001
The review was fun - but Macallan made it great😀. What an adorable boy
Thanks, we agree!
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