May 12, 2024, 4:07 pm
St Regis Mexico City [Master Thread]
Dec 4, 2014, 5:18 pm
#31
Join Date: Oct 2014
Posts: 72
Stayed recently and had a fantastic 2 night stay. Great room, my daughter loved the pool and workout room. Breakfast was excellent. Service is great. And the rate per night was 84 + tax. No idea why as I was quoted a higher rate of 160 + per night.
Dec 4, 2014, 10:27 pm
#32
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,754
Dec 5, 2014, 1:24 pm
#33
Join Date: Oct 2014
Posts: 72
Was based on the stay two nights with the second night free. Includes Breakfast and late checkout. First night was 340 + tax. Half the rack rate. No idea why the total was 225 us including some wifi charges. My wife was confused and as usual wanted to argue. I had to drag her out and explain its a good deal...
Dec 31, 2014, 8:08 am
#35
Join Date: Jun 2013
Location: New England
Programs: WN A&cp, SPGplat
Posts: 89
Just a quick heads up: there's a building under construction on the northeast side that has very bright lights that kind of ruin the night-time view of the city. We asked to move to the other side on the second day of our stay (with no problem; from regular room to regular room). The construction workers work really hard (late, and even Christmas day -- I truly hope they got ++overtime!), but noise wasn't a problem.
Recommendation for romantic dinner in: get take out (or have the butler bring it) from J&G.
Recommendation for romantic dinner in: get take out (or have the butler bring it) from J&G.
Feb 26, 2015, 6:16 pm
#36
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Just arrived this afternoon. So far, love the Exec Suite (essentially a junior suite), and the butler unpacked for me, changed dinner reservations around for me (my friend has been delayed multiple times already), and brought me a snack on the house. So far, love this property.
May 30, 2015, 10:31 am
#37
Suspended
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Just got back from this property. Pleasantly surprised.
While I 1000% agree with those who say "this could be anywhere and there is nothing distinctly Mexican about it"....I don't find that to be a per se issue. So what? Las Alcobas is hardly like staying at a mom/pop hacienda either.
My only real complaint was slow service at King Cole and a butler who - for the life of her - did not know how to brew a cup of tea.
Otherwise, a huge win on this stay.
I will be VERY conflicted on my next MEX trip....LA or StR? Who knows.
While I 1000% agree with those who say "this could be anywhere and there is nothing distinctly Mexican about it"....I don't find that to be a per se issue. So what? Las Alcobas is hardly like staying at a mom/pop hacienda either.
My only real complaint was slow service at King Cole and a butler who - for the life of her - did not know how to brew a cup of tea.
Otherwise, a huge win on this stay.
I will be VERY conflicted on my next MEX trip....LA or StR? Who knows.
Jul 22, 2016, 9:14 am
#38
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
Just competed two night stay. Received very nice upgrade. This could be anywhere in the world of SR. We were happy for it. The service, staff, food and finishings were superb. There is street and little construction noise but I attribute that to a big city. Breakfast in Diana was acceptable. Lunch on the terrace at Diana was great.
This is my second trip into MEX and the feel in the areas we visited were refreshing. Always felt safe. The FOOD is wonderful. Nobu and Profirios in Polanco. Amazing. If you want to have a fun and lively dinner with professional locals go to Profirios. We also found a great place for lunch behind the Four Seasons. Argentine restaurant on Calle Hamburgo. Party of 4 with lots of drinks around $300 for dinner at Nobu. Profirios dinner same at $200. Argentine lunch around $100. All USD.
We liked the Hotel car drop service. No of our rides even into Polanco was more than 200 pesos. The car dropped us at the Park entrance and we walked back after visiting the Castle.
There is no doubt on my return to MEX the SR will be our "home". Life be good!
This is my second trip into MEX and the feel in the areas we visited were refreshing. Always felt safe. The FOOD is wonderful. Nobu and Profirios in Polanco. Amazing. If you want to have a fun and lively dinner with professional locals go to Profirios. We also found a great place for lunch behind the Four Seasons. Argentine restaurant on Calle Hamburgo. Party of 4 with lots of drinks around $300 for dinner at Nobu. Profirios dinner same at $200. Argentine lunch around $100. All USD.
We liked the Hotel car drop service. No of our rides even into Polanco was more than 200 pesos. The car dropped us at the Park entrance and we walked back after visiting the Castle.
There is no doubt on my return to MEX the SR will be our "home". Life be good!
Oct 9, 2016, 10:27 pm
#39
Join Date: Sep 2004
Location: New York, NY
Programs: Marriott Bonvoy Lifetime Tit, Hilton Diamond, BA Gold, Carlson Gold, UA*S,
Posts: 1,368
Jan 4, 2017, 8:49 am
#40
Join Date: Oct 2013
Programs: AA, UA, SPG, Marriott
Posts: 80
St. Regis Mexico City - Mexico City December trip
St. Regis Mexico City
Paseo De La Reforma 439 Colonia Cuauhtemoc Mexico City, MX 06500
RecommendedLiked: LocationServiceFoodAmenitiesRoom
Mexico City December trip (0 Photo)
St. Regis Mexico City
Great hotel but can improve on housekeeping.
Check In
Attentive curbside assistance, attentive check in person, offfered champagne during check in and good quick experience. Plat upgrade to suite.
Room
Nice room, good bed, good room controls, Apple Lightnining dock station. Decent work desk.
Service
Butler service though butlers changed during my two day stay. Not particularly good service...
1. Coffee machine was broken. I called in the morning and they sent me a coffee to the room - great. However, I had to call again that evening for them to replace the machine. I practicaly had to convince the guy that I needed a new machine...
2. When they cleaned up my room. They had not picked up dirty glasses.. Why?
3. My toiletries were totally rearranged. Again, why?
Location
Great location with nice views.
Apr 2, 2017, 1:32 am
#42
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,426
Apr 2, 2017, 12:55 pm
#43
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
I was here a couple of weeks ago for a quick stay related to a work function. Good treatment that was on par with St Regis brand elsewhere, booked car service both ways and was upgraded a car level both ways as a courtesy. Tried out several of the eating and drinking establishments and enjoyed them. Had drinks outside on the deck which was very nice. Location is nice, the park is a few blocks walk and then a nice walk under cedar trees.
Surprised that TA reviews are variable, I had nothing to raise concerns.
Surprised that TA reviews are variable, I had nothing to raise concerns.
Apr 2, 2017, 7:40 pm
#45
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,426
Next stay, I was upgraded to a luxury suite (over 100 sq m). 6 person dining room table, fresh flowers throughout, big living room, small sitting area in bedroom, large bathroom with steam room in the shower. (Base suite is the executive suite. I was fortunate to get the "double upgrade" to the higher level suite.)
Offered 4pm checkout proactively both stays. Butlers were delightful; restaurant staff and head porter remembered my name from previous stays.