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Old Jan 7, 2008, 10:49 am
  #16  
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Originally Posted by og
If using the QF web site, ensure you tick the 4 boxes for the 4 classes. It seems that Econony (only) is the default when you do the initial investigation.
Yeah, I have been ticking Economy, Business, and First. Business shows up quite easily, just never First on any flights marketed on QF. I created a new account as well, and still no dice.
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Old Jan 7, 2008, 3:49 pm
  #17  
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It appears that QF restricts F award availability for non-elite QF FF members. Needless to say, it's not something that one can override...
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Old Jan 7, 2008, 3:52 pm
  #18  
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Originally Posted by KVS
It appears that QF restricts F award availability for non-elite QF FF members. Needless to say, it's not something that one can override...
I think that QF just restricts first class award availability; there is no special first availability for QF members with status

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Old Jan 7, 2008, 4:02 pm
  #19  
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Originally Posted by Dave Noble
I think that QF just restricts first class award availability; there is no special first availability for QF members with status
That's just like saying that QF prevents Y-class passengers from accessing F-class check-in desks, but there are no special check-in counters for PAX with F-class tickets
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Old Jan 7, 2008, 4:18 pm
  #20  
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Originally Posted by KVS
That's just like saying that QF prevents Y-class passengers from accessing F-class check-in desks, but there are no special check-in counters for PAX with F-class tickets
Huh? It is nothing of the sort

it was stated that QF offers more award availabilty in 1st class to those members with status which I responded that it is not the case. A QF Gold / Platinum member sees the same availability in premium cabins as anyone else. It is only economy class where there is additional inventory

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Old Jan 7, 2008, 4:25 pm
  #21  
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Originally Posted by Dave Noble
Huh? It is nothing of the sort

it was stated that QF offers more award availabilty in 1st class to those members with status which I responded that it is not the case. A QF Gold / Platinum member sees the same availability in premium cabins as anyone else. It is only economy class where there is additional inventory
When Aus_Mal posted that he was able to see "23 Jan 2008, Melbourne to Hong Kong. QF29. dep 23:50. Availability in First", QF FF website was not showing any award availability for that flight using a no-status account...

While it is true that QF only has a special 'elite' award booking class for economy-cabin awards, there are many other ways to restrict availability at their disposal.
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Old Jan 7, 2008, 6:53 pm
  #22  
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Originally Posted by KVS
When Aus_Mal posted that he was able to see "23 Jan 2008, Melbourne to Hong Kong. QF29. dep 23:50. Availability in First", QF FF website was not showing any award availability for that flight using a no-status account...

While it is true that QF only has a special 'elite' award booking class for economy-cabin awards, there are many other ways to restrict availability at their disposal.
However, when I called AA, they were able to see that flight available for redemption. As was BA when I called them. And I have no status with BA.

I'm wondering if QF is restricting viewership for accounts with a zero mileage balance (as both of my accounts do).

And as Dave Noble mentions, I don't think this is an elite vs non-elite situation. I think that they are restricting viewership either intentionally or unintentionally using other criteria.
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Old Jan 7, 2008, 8:11 pm
  #23  
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Originally Posted by RChavez
... And as Dave Noble mentions, I don't think this is an elite vs non-elite situation. I think that they are restricting viewership either intentionally or unintentionally using other criteria.
Hmmm, Qantas may indeed be doing this.

On two separate PC's I have logged on to two FF accounts - one WP and one NB. I have made two identical queries (refreshing each in turn several times). Dates are flexible centered around 23rd Jan and are for F/J/Y seats MEL-HKG one-way.

The same result keep coming up:

The WP account can see F availability on 17th & 23rd Jan - The NB query is showing no F availability.

FWIW, the NB a/c has over 1500 QFF points.
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Old Jan 7, 2008, 8:26 pm
  #24  
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Originally Posted by serfty
Hmmm, Qantas may indeed be doing this.

On two separate PC's I have logged on to two FF accounts - one WP and one NB. I have made two identical queries (refreshing each in turn several times). Dates are flexible centered around 23rd Jan and are for F/J/Y seats MEL-HKG one-way.

The same result keep coming up:

The WP account can see F availability on 17th & 23rd Jan - The NB query is showing no F availability.

FWIW, the NB a/c has over 1500 QFF points.
I definitely find that interesting, since they'd only be imposing that restriction on their own FF members, based on my anecdotal evidence. Since AA & BA don't differentiate by elite status, the inventory is still accessible to non-elite customers from their partners. Actually, come to think of it, it would be accessible to non-elite members by ringing up QF directly as well.

At any rate, very strange indeed.
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Old Jan 7, 2008, 8:55 pm
  #25  
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Until recently, Qantas used Z, U, T & X for thier award booking classes. T was a special class for Elite WHY awards.

With the advent of Y+, Qantas decided to align with BA and sent T off to represent Discount Premium Economy and Gold/Platinum whY Award redemption was to be a subclass of X.

I wonder how this subclasses has been implemented? It would not be a difficult thing to employ the same technology for F and J awards.
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Old Jan 8, 2008, 1:23 am
  #26  
 
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Originally Posted by serfty
I wonder how this subclasses has been implemented? It would not be a difficult thing to employ the same technology for F and J awards.
I wonder if it's a bug, or subtle Qantas testing of something they're thinking of rolling out with the next round of 'enhancements'... different Award viewing based on status with Qantas.
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Old Jan 14, 2008, 10:26 pm
  #27  
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Some of you may have noticed that BA flights have recently mysteriously disappeared from QF's award search engine.

To facilitate the most expeditious resolution, I would encourage QF FF members to bring this issue to their attention using the Contact form at
http://www.qantas.com.au/needhelp/dyn/index/feedback
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Old Jan 15, 2008, 3:16 am
  #28  
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Originally Posted by KVS
Some of you may have noticed that BA flights have recently mysteriously disappeared from QF's award search engine.

To facilitate the most expeditious resolution, I would encourage QF FF members to bring this issue to their attention using the Contact form at
http://www.qantas.com.au/needhelp/dyn/index/feedback
Done!
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Old Jan 15, 2008, 4:47 pm
  #29  
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Originally Posted by DownUnderFlyer
Done!
Me too!
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Old Jan 15, 2008, 4:52 pm
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Originally Posted by serfty
Me too!
Me 3^
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