SAS travel credit - useless?
Jul 22, 2016, 6:31 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
SAS travel credit - useless?
I got SEK 500 travel credit from SK - and it said I need to call to book a ticket - I saw that someone wrote here saying that if I use travel credit to book a flight then they won't charge the 200, is that true?
If I have to pay 200 extra to call to book and then SK's full price, then at the end of the day I'm still paying more than booking my flight through OTA.
TIA!
If I have to pay 200 extra to call to book and then SK's full price, then at the end of the day I'm still paying more than booking my flight through OTA.
TIA!
Jul 22, 2016, 6:45 am
#3
Join Date: Sep 2010
Location: CPH
Programs: SK-EBD
Posts: 1,273
I got SEK 500 travel credit from SK - and it said I need to call to book a ticket - I saw that someone wrote here saying that if I use travel credit to book a flight then they won't charge the 200, is that true?
If I have to pay 200 extra to call to book and then SK's full price, then at the end of the day I'm still paying more than booking my flight through OTA.
TIA!
If I have to pay 200 extra to call to book and then SK's full price, then at the end of the day I'm still paying more than booking my flight through OTA.
TIA!
Well, in either case my strong impression (and memory) is, that no fee is imposed from using call center, as there is no alternative. Same as when you need to rebook due to strikes, terrorism in intended arrival country and (I suppose) award tickets to destinations un-bookable online.
Jul 22, 2016, 6:49 am
#4
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Do you know if I can use it to book a child ticket if I book the adult ticket on an OTA?
TIA!
Jul 22, 2016, 9:17 am
#5
Join Date: Jul 2008
Programs: EBG4Life, EBD, 1MM
Posts: 1,397
As noted, they waive the fee to book the ticket by phone.
Jul 23, 2016, 4:11 pm
#6
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
SAS Credits or Travel voucher?
Well, in either case my strong impression (and memory) is, that no fee is imposed from using call center, as there is no alternative. Same as when you need to rebook due to strikes, terrorism in intended arrival country and (I suppose) award tickets to destinations un-bookable online.
Well, in either case my strong impression (and memory) is, that no fee is imposed from using call center, as there is no alternative. Same as when you need to rebook due to strikes, terrorism in intended arrival country and (I suppose) award tickets to destinations un-bookable online.
Jul 23, 2016, 5:30 pm
#7
Join Date: Sep 2012
Location: AGH
Posts: 5,979
Be prepared to HUCA a few times... Been there, done that! At least 4 or 5 call center agents where not able to waive the phone booking fee, even though there is no other way to book the flights. The last one finally got it right 
Jul 25, 2016, 3:04 am
#8
Join Date: Mar 2005
Location: KSU (Kristiansund N, Norway)
Programs: SAS EBD/ *G
Posts: 2,163
SAS Credits or Travel voucher?
Well, in either case my strong impression (and memory) is, that no fee is imposed from using call center, as there is no alternative. Same as when you need to rebook due to strikes, terrorism in intended arrival country and (I suppose) award tickets to destinations un-bookable online.
Well, in either case my strong impression (and memory) is, that no fee is imposed from using call center, as there is no alternative. Same as when you need to rebook due to strikes, terrorism in intended arrival country and (I suppose) award tickets to destinations un-bookable online.
Jul 26, 2016, 1:38 am
#9
Join Date: Sep 2010
Location: CPH
Programs: SK-EBD
Posts: 1,273
I still have a Travel Voucher from October – it took the gate agent a long time to handwrite all the information. Must be last handwritten document in aviation?
Jul 26, 2016, 5:46 am
#10
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
However the one I got was a reference number. I need to call in to book a flight - not sure I can make use of it as I never travel alone and so far OTA fare is at least 500:- cheaper than SK's home page for long haul flights. What they claim is that if I call I might not get the same price as online prices which sounds like the 500 would be completely useless.
Jul 26, 2016, 1:57 pm
#11
Join Date: Jul 2008
Programs: EBG4Life, EBD, 1MM
Posts: 1,397
Travel vouchers can be exchanged into cash at 50% of the value.
Jul 27, 2016, 6:49 am
#12
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
I guess the IVD vouchers are not travel vouchers.
I was right next to the gate agent (I was going to ask if I can get EUR 75 by taking the next flight) - she said to that guy very clearly that it's real cash - that all he needs is to fill in his bank account info and then send it to CS and they will put the EUR 75 into his bank account.
My travel credit has no cash value (as expected).
I was right next to the gate agent (I was going to ask if I can get EUR 75 by taking the next flight) - she said to that guy very clearly that it's real cash - that all he needs is to fill in his bank account info and then send it to CS and they will put the EUR 75 into his bank account.
My travel credit has no cash value (as expected).