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Adding frequent flyer number to existing PNR

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Adding frequent flyer number to existing PNR

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Old Apr 27, 2014, 12:38 pm
  #16  
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Originally Posted by Dan1113
I just go on the SAS site and go to their chat, the customer service agent was happy to add it on for me.
I used the same function but they told me to do it at check in. I did and our UA points never shows up
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Old Apr 28, 2014, 2:08 am
  #17  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
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Originally Posted by pilgrim of scandinavia
Best way to add ff to an infant without a ff included when booking?
INF tickets don't earn miles, since they are just tag ons... you only earn on INS (infant with seat) or CHD (child) tickets.
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Old Apr 28, 2014, 5:27 am
  #18  
 
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In my experience Expedia always sends the FF number in an wrong format to SK and it is an pain to make it right again, I am almost at the point where I just skip Expedia all together, and what makes it even more strange is that Expedia have a close cooperation with SK.
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Old Nov 3, 2015, 1:16 pm
  #19  
 
Join Date: Jan 2010
Programs: SK*G Diamond, AY+ Gold
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Anyone can help how to add FFP to SK PNR?
No one of the links above works for SK PNR's now, made booking by the phone and agent didn´t added my card number
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Old Nov 4, 2015, 2:02 am
  #20  
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Originally Posted by cheros
Anyone can help how to add FFP to SK PNR?
No one of the links above works for SK PNR's now, made booking by the phone and agent didn´t added my card number
Call SK, or use online chat, they are very helpful.
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Old Nov 4, 2015, 6:18 am
  #21  
 
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Calling could help too.
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Old Nov 8, 2015, 3:17 am
  #22  
 
Join Date: Jan 2010
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Originally Posted by nacho
Call SK, or use online chat, they are very helpful.
Chat helped, thanks for the tip.
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Old Nov 8, 2015, 3:24 am
  #23  
 
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The advantage to the chat is that it allows you to record the conversation. I've had a few occasions where SK staff gave contradicting answers and it is very easy to point it out and show them. When done on the phone it leaves you without any evidence. I've recently noticed that they are a little more careful answering on the chat and more of then than not (previously the other way around) provide correct answers and assistance.
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Old Aug 5, 2016, 11:32 am
  #24  
 
Join Date: Aug 2015
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Given that LOT's sites is now as useless as SK's when it comes to changing the FF#, is the only option left now calling?

I couldn't find any chat option on flysas.com.
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Old Aug 5, 2016, 1:35 pm
  #25  
 
Join Date: Jun 2015
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Search for the keyword "chat" on SK's page and you get as top answer

May I use the chat function?

If there are operator's available, you will find a link to the chat below. They will help you to find information on our website.
Note! For your security, we can't help you by chat if we need your creditcard details.
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Old Aug 5, 2016, 2:44 pm
  #26  
 
Join Date: Jul 2015
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Originally Posted by klausa
Given that LOT's sites is now as useless as SK's when it comes to changing the FF#, is the only option left now calling?

I couldn't find any chat option on flysas.com.
You can change it at check in at airport and the sas online check in
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Old Aug 6, 2016, 10:50 am
  #27  
 
Join Date: Aug 2015
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Originally Posted by dznyboy
You can change it at check in at airport and the sas online check in
Not very useful if I wanted to select exit rows based on my *G status, now is it.
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Old Aug 6, 2016, 7:05 pm
  #28  
 
Join Date: Jul 2012
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Originally Posted by klausa
Not very useful if I wanted to select exit rows based on my *G status, now is it.
To be fair, we didn't know that is what you wanted to do.

At least, it should be pretty straightforward to add it if you call up. If SAS phone customer service can do anything they can surely do that...
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Old Aug 7, 2016, 3:48 am
  #29  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
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The web chat will do it for you in a few minutes.
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Old Aug 7, 2016, 4:03 am
  #30  
 
Join Date: Aug 2015
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Yeah, the chat link didn't show up because I was trying to do it outside their "opening hours".

All sorted out now, thanks for the help!
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