Sapsan Train on www.rzd.ru
Aug 9, 2016, 3:59 pm
#1
Suspended
Original Poster
Join Date: Apr 2016
Posts: 108
Sapsan Train on www.rzd.ru
Anyone successfully book on this site? I was able to enter all passenger details and train selection, but I keep getting a red error message.
Then tried to book on russiantrains.com but that site isn't letting me choose my seat. I'm getting a premium ticket so want to make sure I get one of the solo seats.
Then tried to book on russiantrains.com but that site isn't letting me choose my seat. I'm getting a premium ticket so want to make sure I get one of the solo seats.
Aug 9, 2016, 5:47 pm
#2
Join Date: Jul 2005
Location: PEK
Programs: A3*G, UA Gold EY Silver
Posts: 8,958
I had trouble last year of having rzd's site accept my cards. Ended up booking on tutu. it was a bit more expensive, but not worth the hassle of booking elsewhere. They send you etickets by email.
Last edited by Palal; Aug 10, 2016 at 5:35 am
Aug 9, 2016, 5:50 pm
#3
Suspended
Original Poster
Join Date: Apr 2016
Posts: 108
I had trouble last year having rzd's site accept my cards. Ended up booking on tutu. it was a bit more expensive, but not worth the hassle of booking elsewhere. They send you etickets by email.
Last edited by pacolovestacos; Aug 10, 2016 at 3:08 am
Sep 2, 2016, 7:57 am
#4
Join Date: Jun 2016
Location: Moscow
Programs: Delta Skymiles, Miles & More, Aadvantage
Posts: 20
I don't know why such a big company as RZD can't figure their sh*t out (sorry for language) with the payments. I tried to buy my tickets a few times with the US credit cards and it did not work.
Ok, I got the flight from Moscow to SPB instead of taking Sapsan. It's how they lose a business.
Their website is awful too, a lot of things are not explained and hard to figure out for foreigners.
Ok, I got the flight from Moscow to SPB instead of taking Sapsan. It's how they lose a business.
Their website is awful too, a lot of things are not explained and hard to figure out for foreigners.
Sep 2, 2016, 1:15 pm
#5
Join Date: Nov 2009
Location: SDF
Programs: UA, HH
Posts: 692
I am sure they would easily fix everything if they cared. This is going on for well over 10 years.
Another thing is that for every ticket sold _not_ on the RZD.ru, the company that belongs to the former chairman of RZD, would get a commission. Of course they would not want to fix the issue.
Another thing is that for every ticket sold _not_ on the RZD.ru, the company that belongs to the former chairman of RZD, would get a commission. Of course they would not want to fix the issue.
Sep 3, 2016, 4:55 am
#6
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,439
Never had a problem with UK credit cards. Agree the website requires a bit of work to figure out but worth it to avoid either travel agency fees or the pain of a trip to a physical ticket office.
Sep 6, 2016, 8:32 am
#7
Join Date: Nov 2009
Location: SDF
Programs: UA, HH
Posts: 692
Jan 27, 2017, 9:12 am
#8
Join Date: Nov 2011
Location: New York City
Programs: Alaska Gold. SU Silver.
Posts: 312
As far as RZHD is concerned, I had no problem buying a ticket with my Chase Amazon card but had all other Chase cards declined.