What options are there for trip cancelation refund in Russia?
Oct 10, 2015, 2:36 am
#1
Original Poster
Join Date: Oct 2011
Programs: TK E+
Posts: 398
What options are there for trip cancelation refund in Russia?
I bought a flight for a colleague from Russia, on SU at a non-refundable fare. Expedia and other OTAs I tried failed to make the booking due to technical problems, so I had to book directly on the aeroflot site, hence not having the option to add the Expedia trip cancelation insurance or similar.
Can anyone here recommend a Russian travel insurance that also includes trip cancelation for medical reasons?
Can anyone here recommend a Russian travel insurance that also includes trip cancelation for medical reasons?
Oct 11, 2015, 4:59 am
#2
Join Date: May 2003
Location: ATL/MOO (Many Others Often)
Programs: DL GM (2MM), Lifetime Marriott Plat, Hilton Gold, IHG Plat
Posts: 2,456
I bought a flight for a colleague from Russia, on SU at a non-refundable fare. Expedia and other OTAs I tried failed to make the booking due to technical problems, so I had to book directly on the aeroflot site, hence not having the option to add the Expedia trip cancelation insurance or similar.
Can anyone here recommend a Russian travel insurance that also includes trip cancelation for medical reasons?
Can anyone here recommend a Russian travel insurance that also includes trip cancelation for medical reasons?
Oct 11, 2015, 7:52 am
#3
Original Poster
Join Date: Oct 2011
Programs: TK E+
Posts: 398
When I have bought tickets for colleagues in Russia (of Russian nationality IIRC) I always the get option at check out to add Alfa Trip Coverage to the purchase. It's normally like 300RUR per direction. Have you seen that option when buying directly from the SU site? I've had success cancelling tickets due to proveable (and they will ask for paperwork) medical issues with passengers but it has taken some time. If you're buying non-refundable fares your options are a bit limited I'm afraid.