Aeroflot News & Updates
#76
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,335
#77
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
So I posted the question about the Business Lounge in D Terminal in Aeroflot's Open Line on their website on Apr. 5th, following it up with an email to Open Line, and still got no responce. They are either not monitoring their Open Line or simply don't know/don't care enough to bother to respond. Sad.
#78
Join Date: Sep 2009
Location: HKG, BOS
Programs: CX SL, AB Gold, AF/KL FB Silver, HU/HX Silver, SPG Gold
Posts: 2,596
So I posted the question about the Business Lounge in D Terminal in Aeroflot's Open Line on their website on Apr. 5th, following it up with an email to Open Line, and still got no responce. They are either not monitoring their Open Line or simply don't know/don't care enough to bother to respond. Sad.
#80
Join Date: Sep 2009
Location: HKG, BOS
Programs: CX SL, AB Gold, AF/KL FB Silver, HU/HX Silver, SPG Gold
Posts: 2,596
Got a letter from the [Russian] Manager of SU HKG office a while back (early-March) and all they offered was the difference in transport costs from the hotel due to the delay (requires receipts!!!). I wrote back through the saveliev-info email and told them that I no longer have the receipts with no reply yet. After follow-up with Openline, they said to be patient while waiting for a reply.
#81
Original Poster
Join Date: Oct 2006
Location: SEA/PBI/SVO/DME
Programs: SU/DL/US/MR
Posts: 717
Aeroflot is now offering free train service in and out of SVO via Moscow....
http://www.russia-ic.com/news/show/9978/
http://www.russia-ic.com/news/show/9978/
#83
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
"Good afternoon, we thank you for your message. As far as we know, finishing works in lounges are leading now. Unfortunately, we do not have any information about its date of term. "
So, basically no one knows anything and doesn't want to bother to investigate.
#84
Join Date: May 2003
Location: ATL/MOO (Many Others Often)
Programs: DL GM (2MM), Lifetime Marriott Plat, Hilton Gold, IHG Plat
Posts: 2,456
After 8 days of waiting for their response, this is what I got back, and I kept the original writing style intact
"Good afternoon, we thank you for your message. As far as we know, finishing works in lounges are leading now. Unfortunately, we do not have any information about its date of term. "
So, basically no one knows anything and doesn't want to bother to investigate.
"Good afternoon, we thank you for your message. As far as we know, finishing works in lounges are leading now. Unfortunately, we do not have any information about its date of term. "
So, basically no one knows anything and doesn't want to bother to investigate.
I'll be there Sunday night and will update when I get to OVB on Monday. One can only hope I guess...
#85
Original Poster
Join Date: Oct 2006
Location: SEA/PBI/SVO/DME
Programs: SU/DL/US/MR
Posts: 717
SMS texting yet another new perk added to the SU inflight experience...
http://www.themoscowtimes.com/busine...ce/404046.html
http://www.themoscowtimes.com/busine...ce/404046.html
#86
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
SU has a great marketing opportunity here - beat the ash!
While most of Transatlantic flights have been cancelled by most airlines, flights from SVO to JFK, IAD and LAX are still departing from SVO (albeit with a delay on average of 3 hours). I think SU has a great marketing opportunity here to announce that they will accept the stranded DL passengers out of SVO (as well as other airlines' passengers who can get to SVO) to fly them to North America. Since SU flights can take a more northern flight plan, they circumvent the ashes and still fly to the States.
Based on what I read in DL forum there are many DL passengers that know nothing about the opportunity to endorse their DL (or other airlines) tickets to SU, and SU accepting them for their flights. Here is the true opportunity for SU to be a hero, and need to sieze it.
Based on what I read in DL forum there are many DL passengers that know nothing about the opportunity to endorse their DL (or other airlines) tickets to SU, and SU accepting them for their flights. Here is the true opportunity for SU to be a hero, and need to sieze it.
#87
Original Poster
Join Date: Oct 2006
Location: SEA/PBI/SVO/DME
Programs: SU/DL/US/MR
Posts: 717
While most of Transatlantic flights have been cancelled by most airlines, flights from SVO to JFK, IAD and LAX are still departing from SVO (albeit with a delay on average of 3 hours). I think SU has a great marketing opportunity here to announce that they will accept the stranded DL passengers out of SVO (as well as other airlines' passengers who can get to SVO) to fly them to North America. Since SU flights can take a more northern flight plan, they circumvent the ashes and still fly to the States.
Based on what I read in DL forum there are many DL passengers that know nothing about the opportunity to endorse their DL (or other airlines) tickets to SU, and SU accepting them for their flights. Here is the true opportunity for SU to be a hero, and need to sieze it.
Based on what I read in DL forum there are many DL passengers that know nothing about the opportunity to endorse their DL (or other airlines) tickets to SU, and SU accepting them for their flights. Here is the true opportunity for SU to be a hero, and need to sieze it.
#88
Join Date: Sep 2009
Location: HKG, BOS
Programs: CX SL, AB Gold, AF/KL FB Silver, HU/HX Silver, SPG Gold
Posts: 2,596
#89
Join Date: Apr 2001
Programs: Emirates Gold, SQ Gold, Jet Airways Gold, BA Silver, Qatar Silver, Starwood Lifetime Gold
Posts: 1,167
I think SU has a great marketing opportunity here to announce that they will accept the stranded DL passengers out of SVO (as well as other airlines' passengers who can get to SVO) to fly them to North America.
Based on what I read in DL forum there are many DL passengers that know nothing about the opportunity to endorse their DL (or other airlines) tickets to SU, and SU accepting them for their flights. Here is the true opportunity for SU to be a hero, and need to sieze it.
Based on what I read in DL forum there are many DL passengers that know nothing about the opportunity to endorse their DL (or other airlines) tickets to SU, and SU accepting them for their flights. Here is the true opportunity for SU to be a hero, and need to sieze it.
Aeroflot transports passengers suffering from airlines cancelling flights to Moscow
April 17, 2010, Moscow. OJSC Aeroflot Russian Airlines helps to transport passengers from other airlines to have cancelled flights to Moscow amid closed airspace with European countries.
On April 16, SU 551 Moscow Bangkok transported 64 passengers of Korean Air and 36 passengers from Singapore Airlines.
On April 17, SU 273 Moscow Nice took onboard 44 Air France passengers. Today AeroFlot plans to carry passengers of Alitalia by SU 277 Moscow - Rome. To transport passengers from Europe AeroFlot expands its capacity at this destination starting from today.
Starting from April 17, Aeroflots flights to active European airports are services with top capacity aircraft, and in case of necessity supplementary flights will be arranged.
More information on amendments to the flight schedule can be obtained at the call-centre: (495)223-55-55, 8-800-333-55-55 or 0933 (pay number), as well as at www.aeroflot.ru.
Department for Public and Government Relations
#90
Join Date: Jun 2009
Location: LHR/SEA/YVR
Programs: BAEC G/*O E
Posts: 922
Interestingly enough SU now flies their SVO-LAX flights transpacific. Shame there are no speed trains running between Western Europe and Russia - could have been a solution for those heading to the US and Canada.
Last edited by luitje; Apr 18, 2010 at 3:01 am