What is eStandby Custom Upgrade®?
Nov 15, 2013, 8:34 am
#1
Original Poster
Join Date: Mar 2006
Programs: AS,UA
Posts: 595
What is eStandby Custom Upgrade®?
I booked 2 nights at the Antwerp Radisson Blu with my points and I have the option to do some kind of Custom Upgrade. I can upgrade to the Presidental Suite for 154 € a night or the Apartment Suite for 76 €. Has anyone had any experience with these custom upgrades? Would I only get the upgrade if that room is available?
This custom upgrade option almost seems like a 3rd party kind option and not really tied to Club Carlson.
This custom upgrade option almost seems like a 3rd party kind option and not really tied to Club Carlson.
Nov 21, 2013, 6:46 pm
#3
Join Date: Mar 2011
Location: Aberdeenshire
Programs: BA Exec Silver, Aeroplan, Hilton Honors Gold
Posts: 1,127
I have found these upgrades to be hit or miss.
I did one at the Radisson Blu Abu Dhabi, from a business class room to a junior suite. Although bigger, I found the room not as nice. I asked for a downgrade the next day.
I did it again with the Radisson Toronto Harbourfront, and got a nice room.
I guess you always get the upgrade unless the higher room category is sold out.
I did one at the Radisson Blu Abu Dhabi, from a business class room to a junior suite. Although bigger, I found the room not as nice. I asked for a downgrade the next day.
I did it again with the Radisson Toronto Harbourfront, and got a nice room.
I guess you always get the upgrade unless the higher room category is sold out.
Nov 24, 2013, 6:53 pm
#4
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,631
I am being offered the same at Düsseldorf, 20 Euros / night to a Business Class room. What are the chances to get the same upgrade during check-in? (I'm currently Gold).
Nov 25, 2013, 11:02 am
#5
Join Date: Jul 2010
Location: Tonbridge
Programs: BAEC Silver
Posts: 2,034
I seem to recall when I stayed at the Scandinavia they did not upgrade me as Gold, I just got a high floor and welcome gift. Even if they do upgrade you to a business room, then you may not get breakfast included or may need to argue over it.
If there is two of you staying I would request the E-Upgrade, as you will get breakfast included without any argument. As I recall breakfast is €24 each at that property (and it is very nice too, although I wouldn't pay that much).
Nov 25, 2013, 12:36 pm
#6
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,631
Which property?
I seem to recall when I stayed at the Scandinavia they did not upgrade me as Gold, I just got a high floor and welcome gift. Even if they do upgrade you to a business room, then you may not get breakfast included or may need to argue over it.
If there is two of you staying I would request the E-Upgrade, as you will get breakfast included without any argument. As I recall breakfast is €24 each at that property (and it is very nice too, although I wouldn't pay that much).
I seem to recall when I stayed at the Scandinavia they did not upgrade me as Gold, I just got a high floor and welcome gift. Even if they do upgrade you to a business room, then you may not get breakfast included or may need to argue over it.
If there is two of you staying I would request the E-Upgrade, as you will get breakfast included without any argument. As I recall breakfast is €24 each at that property (and it is very nice too, although I wouldn't pay that much).
Nov 25, 2013, 2:22 pm
#7
Join Date: Jul 2010
Location: Tonbridge
Programs: BAEC Silver
Posts: 2,034
Dec 6, 2013, 6:39 pm
#8
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,631
Update:
As mentioned in the Gold Member Upgrades thread, I did get the upgrade for free. Didn't ask for it, was told during check-in, and the Breakfast was included (And worth to pay for the upgrade if there are 2 guest staying, as the breakfast is really good) . Excellent Radisson Blu Property!
As mentioned in the Gold Member Upgrades thread, I did get the upgrade for free. Didn't ask for it, was told during check-in, and the Breakfast was included (And worth to pay for the upgrade if there are 2 guest staying, as the breakfast is really good) . Excellent Radisson Blu Property!