A bit underwhelmed by QR First
Jul 18, 2016, 4:45 am
#16
Join Date: Nov 2011
Location: LHR
Programs: HH D,CC,SPG,AZ: Gold;BA Silver, TK Elite
Posts: 809
We had the luck of being upgraded to F not once but twice on our trip to Thailand back in April, and to be honest the difference between the two was impressive in terms of service:
DOH-BKK (ca 9am flight out of DOH): surly CSD, out of first and second choice, and out of Krug after 2hours. Had to ask twice for help in setting up the bed.
BKK-DOH (9am flight out of BKK): Krug served as PDB and flowing through the entire flight, very warm and smiling cabin crew, proactive CSD...stellar, even if I didn't get my 1st choice of mains
as it was the same equipment, it's impressive to see how the little things make a difference in terms of product perception
DOH-BKK (ca 9am flight out of DOH): surly CSD, out of first and second choice, and out of Krug after 2hours. Had to ask twice for help in setting up the bed.
BKK-DOH (9am flight out of BKK): Krug served as PDB and flowing through the entire flight, very warm and smiling cabin crew, proactive CSD...stellar, even if I didn't get my 1st choice of mains
as it was the same equipment, it's impressive to see how the little things make a difference in terms of product perception
Jul 18, 2016, 7:02 am
#17
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Jul 18, 2016, 11:08 am
#18
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,659
A week ago I flew QR in F class from CAN to DOH. Everything went perfect. Krug never stopped pouring and food was excellent. I slept comfortably for couple of hours and to my surprise the F cabin was full on that route. However, QR F+J lounge in CAN is catastrophic.
I hope in the very near future QR deploy the A380 to the US and offer F product to that market.
I hope in the very near future QR deploy the A380 to the US and offer F product to that market.
Jul 19, 2016, 2:46 am
#20
Join Date: Nov 2011
Location: LHR
Programs: HH D,CC,SPG,AZ: Gold;BA Silver, TK Elite
Posts: 809
I can accept that they cannot load 8 times each choice, and if I'm last to be asked, then it can happen.
Jul 21, 2016, 1:17 am
#21
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,151
Is there a source for this (that you can share)? Or is it speculation?
Thanks!
Jul 21, 2016, 1:46 am
#22
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948