jbalmuth

I remain confused about the purpose of forwarding the credit card "statement".

I'm looking at the most recent statement of the credit card I use for most travel purchases, and it continues to baffle me of why exactly they need to see this. I'm sure that different card companies have different print layouts etc. but this one displays, among other things, ticket numbers and other specifics of purchased airline tickets, reservation numbers for hotel bookings, names and addresses of restaurants eaten at, etc. etc.. Surely this information was not intended to be publicly available to direct competitors (QR is an active and aggressive purchaser of hotels and restaurants, in addition to being a global airline.]

I would think that any potential "fraud prevention" is mightily outweighed by the risk of forwarding such personal information 1. over the internet, and 2. to a commercial enterprise that in many cases is a direct competitor to the places where I currently do business.

I've never before heard of such a request, and again ask whether the word "statement" might mean something different to QR?

holtju2

Why don't you just book using an OTA than wasting time with QR's "fraud verification" department?

blindy

Not all of us have access to an OTA. I did try looking up the fare on expedia.co.uk but couldn't find it. I called a TA in London who quoted me a ridiculous price. I don't know where else I could try.

Lefly

To have a match with name and address, I suppose. Probably you could blank the transactions you don't want to be seen.


Personally, I prefer wasting time with "fraud verification" than have to deal with the OTA and not the airline in case of troubles.

jbalmuth

My point exactly. The only place my address appears is on the payment slip that I would return in the enclosed envelope. The remaining statement does not have my address on it. Is it therefore just that little envelope payment slip that QR are looking for?

Has anyone here ever been asked to forward an entire credit card statement to a 3rd party before, and, if so, can they please explain what they understand it is intended to show, and why they were comfortable in providing it? TIA!

KrnGrs

I had a similar experience - I booked a ticket for myself and my boyfriend and after a couple of days received this request. I send the documents they wanted and the payment was verified even though:
- I could not send a copy of my passport as I was travelling on my EU ID. Took a pic, uploaded it.
- I am Belgian, living in the NL and authorized user on an American credit card so my statement did not even have my name on it.

I did later send a one-pager which also showed the reservation for the actual trip on it. Within a couple of hours it was approved.
I almost regretted it, a for about 50 euros more I could have flown with Malaysia Airlines in a not so cramped cabin. My fault for raving about finally flying the 787, without realising that QR uses 3-3-3 lay-out...

thegreatmrsj

I am presuming travelling on a company made booking where I don't have access to that card is not an issue - it wasn't on the way out but checking in in Beijing, land of rules are rules......

holtju2

There is no need to book on Expedia.co.uk. I have yet to come across QR fare that would have SITI requirement. Try Expedia.com, Orbitz.com etc.

AAExpDFW

So is it safe to say that if you book thru an OTA (Orbitz, etc) or another airline that connects you to QR, you won't get this "verification" request?

I have a ticket to do DFW-HKG-SIN-DOH-LHR. I ticketed this thru AA with the eventual segment on QR to DOH and then LHR. I did this a few days ago....I haven't been looking for any emails from QR as I wasn't expecting one. I have the AA eTicket confirmation as well as the ticket number....

Dr. HFH

This is common in Asia. I can't recall the last time I flew on TG and didn't have to present my credit card at airport checkin.

mikeinmiami

Just a FYI I purchased directly from Qatar website 2 business class tickets on one Citi MasterCard and 2 business class tickets on a different Citi MasterCard for a couple traveling with my wife and I for this coming August Mia to Del return Bom to Mia. I did the purchase 8 days ago. All tickets were issued within 5 minutes. I or our friends have received any email requests for any other information. I have checked the tickets on QR website and all is perfect. Maybe it's that are okay with Citi verification process.

dcmike

I have to say, I found this requirement ridiculous, have never been asked for something similar from any other airline. I love that I got a survey request afterward, with all sorts of assurances that my information would remain private - a survey that was generated by their request for me to send my passport and a credit card statement over open email. It's a really poor show and will keep me from booking on their site in the future.

obduro

Holy thread revival Batman!

For what it's worth, I've made a few QR bookings recently and not had to verify my card. All been ticketed OK, will I be asked in the future?

Often1

There is no way of telling. Some carriers do it more often than others, but most carriers do it sometimes.

It is the product of third-party anti-fraud software which looks at numerous variables. Purchase a ticket in a different currency from your home address, from a station known for high-fraud, for others with different adresses, and even odd IP addresses, and you may find this requirement.

Rare in the West when using CC tied to home/work address, have status, ticket in your name and so on.

remdk

obduro payment verification is just QR clinging to the idea that they can avoid fraud by so doing.

If you pay via a recognised company (TA, OTA, major company or even companies like Paypal, then payment verification is not required. Nor is it required if first flight date is more than six months after purchase date.

So a lot depends upon how you pay for the tickets. It is possible that after a number of transactions your credit card, and you, may be regarded as recognised and thus secure and payment verification dropped. But wait until you get a new/renewed card!!